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Operations Team Lead
Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion, and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.
As our Operations Team Lead, you will join our UK Operations team and play an essential part in our mission to provide the world with affordable and environment-friendly deliveries. You are at the forefront of the last-mile delivery revolution running our team of Field Assistants, who keep our fleet of autonomous robots moving and our customers smiling. We are breaking records weekly, your job is to build the operational backbone that makes that growth sustainable.
Your main responsibilities are:
- Leading daily operations for Field Assistants in Leeds, ensuring efficient execution and high standards, coaching and developing the team.
- Scheduling and approving timesheets, hiring and training of new Field Assistants.
- Motivating team members and assessing performance to consistently deliver excellent service, ensuring all necessary tasks and processes are completed.
- Collaborating with merchant partners to successfully onboard new locations and resolve operational challenges.
- Support the Operations Manager with process updates/creation for UK.
- Daily/weekly logistic planning to make sure we’re efficiently reacting to the priority areas to minimise merchant and robot downtime.
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Clear alignment with the Technical Team Lead to drive fleet and operational health improvements.
What’s in it for you?
- Opportunity to work on industry-leading self-driving delivery robot technology on a uniquely large scale, creating history and making things happen.
- You can immerse yourself in the world of technology and innovation.
- You will have a chance to work with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We don’t want to wait until we are told what needs to be done but take it as a matter of pride to figure out solutions for topics in various teams and areas.
- You’ll have endless opportunities to learn from our inspirational, talented team members across the globe.
What we hope you’ll bring to the table:
- Proven Leadership: You’ve led teams in fast-paced environments and know how to keep people motivated when the pressure is on.
- Strong project management skills, experience running multiple projects simultaneously.
- Relational intelligence from previous customer facing roles: You can talk shop with technicians, strategize with managers, and build trust with local shop owners.
- Sharp eye for detail, you don’t just spot bottlenecks but aim to fix them before they impact the customer.
- Full UK driving license and willingness to drive a van and travel.
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Adaptability: You’re comfortable with a 60% hub-based role and ready to hit the road when the mission requires it.
Operational Team Leader
Job Description
We’re seeking a proactive and driven Operational Team Leader to lead a team within our Motor First Party Claims function, specializing in Total Loss. This role requires someone who leads from the front, champions a culture of openness, and delivers results through people focused leadership. You will also play a key role in ensuring we’re there for our customers when they need us the most with speed, ease and understanding.
Role: Total Loss Operational Team Leader
Location: Liverpool
Working hours: 37.5 hours a week – Monday to Friday. Rotating shifts between the hours of 8am to 6pm. Plus 1 in 5 Saturdays between 9am and 5pm.
Salary: £34,710-£43,797 plus an achievable annual bonus of £2500, paid quarterly
What you will be doing:
- Lead, coach, and develop a team of first party claims handlers to meet and exceed performance measures
- Conduct regular one-to-ones, performance reviews and objective setting
- Foster a positive, inclusive team culture focused on coaching to quality, accountability and growth
- Support wellbeing, manage absence, and handle HR related matters (probation, support improvement plans etc)
- Champion continuous improvement and process efficiency within the department
- Collaborate with other team leaders and managers to ensure alignment across departments
- Ability to interpret MI and use data to drive performance
- Monitor claim quality and compliance through regular audit and feedback loops
What we’re looking for:
- Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance
- To lead by example and endorse the company behaviours and values
- Previous motor claims experience would be advantageous however not essential
- Highly motivated self-starter
- Clear, focused and determined approach to problem solving
- Authoritative manner with ability to listen
- Persuasive, strong, and confident communication skills
- People Management experience essential
- Grow with Acorn
- At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
- We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- · 🦏 We run through walls for our customers and each other
- · 🐐 We challenge the status quo
- · 🐧 We succeed when we help those around us succeed
- · 🐆 We decide quickly when the smart thing to do is use our judgement
- Benefits:
- · 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
- · 🧠 24/7 mental health support & free counselling available
- · ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
- · 💸 Flexible benefits, including early access to salary via our internal platform
- · 🏡 Hybrid working options to support work-life balance and individual needs
- · 🎉 Recognition awards, social events & more
- Our Commitment to our colleague’s:
- These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- · 🧠 Mindful Employer – championing mental health and wellbeing
- · ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- · 🌸 Menopause Friendly accredited – supporting every stage of life
- · 🎖️ Armed Forces Covenant signatory – honouring those who serve
- · 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- · 📈 Best Place to Work for Development – proud to be investing in people’s future
- · 👩💼 Best Place to Work for Women – breaking down barriers to women’s career progression
- If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
- A Few Things to Know Before You Apply
- We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
- If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- 🌍 Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
- 💬 We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
W Lounge Manager
W Edinburgh is hiring a W Lounge Manager to join the team! We invite you to play an integral part in bringing to life this unique brand within Edinburgh.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT W LOUNGE
W Lounge is W Edinburgh’s social hub for guests and locals alike. Open from 11am until late, W Lounge showcases the best of Scottish produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge is the perfect place to be. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play.
ABOUT THE ROLE
The W Lounge Manager will have overall responsibility for directing the daily operation of the W Lounge, its financial performance, guest satisfaction and all aspects of talent management.
We are looking for someone who is energetic, loves to inspire their team to deliver exceptional service and driven to succeed!
As W Lounge Manager, key aspects of your role will include:
- Recruit and retain the best talent on the market
- Design, implement, and maintain the W Lounge’s policies and procedures
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your teams as they grow
- Ensure compliance with all liquor laws and licensing
- Maintain food hygiene and sanitation standards
- Manage department budgets ensuring the maximization of profit while maintaining guest and employee satisfaction
- Work in collaboration with all heads of departments to ensure a successful overall operation
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal W Lounge Manager is someone who has:
- Demonstrated decision-making and problem-solving skills
- Natural leadership skills
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in high-end, high-volume restaurants and/or bars
- At least three years of previous management experience
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh’s St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
Job Description
SUPERVISOR – BELFAST GRAND CENTRAL STATION, STARBUCKS
Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.30 per hour.
Please note, this is a Full-Time role.
Hours of operation are 5am and 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
- Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE:
- Previous experience leading a team in a busy Hospitality or Retail role is preferred.
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
AS A SUPERVISOR WE WILL OFFER YOU:
- Discounted Meal.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor!
Geely New Car Sales Executive at Williams BMW Liverpool
As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.
We take great pride in delivering excellent service to our customers at all times.With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.
Working on average 40 hours per week plus alternate weekends.
Our sales executives take pride in delivering an exceptional service that puts the customer at the heart of everything they do. As part of a hardworking, motivated and passionate team, you will create long lasting relationships with customers.
You will have experience working in an automotive retail environment or working in a prestige sales environment.
We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:
- Up to 27 days holidays (based on length of service), plus 8 bank holidays
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- £1,000 staff referral award
So, if you are a talented, motivated, customer focused individual looking to work for a prestigious company with strong family values, please apply now.
Please note that if you do not hear from us within two weeks of submitting your application, you should assume that, unfortunately, on this occasion, you have been unsuccessful.
