HSBC provides a comprehensive range of financial services to around 54 million customers through its global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.
Sales Associate
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Responsibility for assisting with pricing, reviewing, and negotiating the full range of cash management services for the Commercial Banking clients, together with effecting any cost reduction initiatives required by the HSBC Group. The jobholder is ultimately responsible assisting the Sales Manager in generating new sales revenue and the retention and growth of existing clients and income aligned to a portfolio within the Commercial Banking sector.
As our Associate, Sales you will:
• Undertake with the Sales Manager, portfolio planning and client monitoring/contact
• Actively contribute to the GPS (Global Payments Solutions) pipeline and keeping it accurate and up-to-date
• Plan and execute under the strategic direction of the Sales Manager a sales plan to target key customers including effective closure of pipeline deals to capture revenue
• Build and maintain close relationships with clients. Act on feedback from market surveys, client engagement programs. etc.
• Manage multiple time sensitive tasks
• Evaluate and understand customer banking practices and trends in the market
• Adapt to a fast pace work environment and continually changing lines of communication, technological advances etc. the skills of the job holder is to keep close to the customer requirements
For this role, HSBC targets a pay range between $86,700.00 and $110,000.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
You´ll likely have the following qualifications to succeed in this role:
• Bachelor´s Degree
• GPS experience / knowledge- nice to have
• Corporate Payment Card knowledge / understanding-nice to have
• Corporate sales and relationship management experience
• Knows and understands the local and/or international financial services industry in commercial, socio-economic and political terms
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
Private Bank Lending Support Specialist
As our, Private Bank Lending Support Specialist you will always place the client first to ensure you not only meet but exceed our client’s needs and expectations. Responsibilities include handling and servicing Lending related requests as well as supporting the Team thru a maker checker process for most activities. Private Bank Client Relationships are made up of both individual and entity lending accounts/products including but not limited to:
- Fulfillment of Lending Requests (Drawdowns, Advances, Changes, Payments)
- Workflow Management
- Reporting
- Billing Inquiries
- Internal/External Audit Support
- Control Monitoring
- Stakeholder Management & Collaboration
- Proactive Feedback and knowledge sharing
- Loan reconciliations
- Letter management
- Procedure update and creation
- Cross training on other Fulfillment Team Responsibilities
- Fraud management and risk mitigation
- Relationship Management Support including attending client meetings when applicable, with minimal direct client contact.
For this role, HSBC targets a pay range between $50,00.00 and $90,600.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requirements
You’ll likely have the following qualifications to succeed in this role:
Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for this position.
- Minimum of two years proven and progressive service and related financial services industry experience or equivalent
- Strong written, research, communication, organizational, analytical, customer service, relationship building, and problem-solving skills
- Strong Time management skills and dependability are a must
- Ability to work as a Team and as an individual
- Bachelor’s degree in business, related field, or equivalent experience
- Sound knowledge of HSBC products, markets, and traditional and non-traditional service providers as well as a deep understanding of regulations affecting area of responsibility
- Ability to manage multiple and changing priorities with tact, diplomacy, and confidentiality.
Client Experience Associate
Supports retail operational, service, accounting and compliance-related activities within a Wealth Center. Manages completion of Wealth Center transactional activities while supporting client alternative delivery channel alternatives. Ensures a premium client experience within the Wealth Center channel and works with Center Manager and the center team to support these efforts
As our Client Experience Associate you will:
- Ensure the overall appearance of the Wealth Center is appropriate and proper stocking and placement of collateral
- Manage the provision of service to Wealth Center customers. Identify potential process improvements to ensure achievement of Wealth Center performance targets
- Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally
- Complete accounting-related responsibilities for the center including regular cash control activities (ATM processing, current transaction system reconciliations, negotiable instruments) and general ledger account maintenance and reconciliation
- Ensure adherence to established customer interaction standards for every transaction
- Support Center Manager with compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
For this role, HSBC targets a pay range between $48,300.00 and $72,500.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
You´ll likely have the following qualifications to succeed in this role:
- Greet and assist customers who visit the Wealth Center for scheduled appointments and financial transactions
- Minimum of two years proven and progressive customer service and or operational experience within a retail banking, wealth management or equivalent
- Bachelor’s degree in business, accounting, related field or equivalent experience
- Proven decision making, customer service, organizational, analytical, planning and mathematical skills
- Sound knowledge of Company products and services offered within the Wealth Center system, related operational activities and pertinent regulations
- Ability to support and complete transactional customer requests and resolve client issues
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Investigator Financial Crime Investigative Reporting
Investigates cases of potentially suspicious activity received from multiple sources, including but not limited to referrals from the CoEs (Centers of Excellence) for SAR filing determination, escalated cases from Financial Crime Risk Operations, production orders, referrals from Fraud Operations, referrals from Affiliate Investigative Reporting Units, Global Exit true match escalations, and escalations from other functions to identify suspicious activity that warrants filing a Suspicious Activity Report (SAR), make that determination and write the SARs as appropriate.
Analyzes sensitive information concerning customer and account activity including transactional data and conducts additional research to determine potential links to money laundering, terrorist financing, organized crime, and other financial crime activity in order to determine if the filing of a SAR is required.
As our Analyst III you will:
- Review and evaluate cases referred from the CoEs consisting of anomalous or potentially suspicious activity and makes SAR Disclosure/No Disclosure recommendations for manager’s approval
- Review customer and account activity including transaction data and customer relationships to accurately find cautionary/red flags and suspicious activities that require reporting for money laundering activities to make SAR filing determination
- Perform name and account-based searches on lists and reports provided through established resources to decide if evidence of money laundering activities exist
- Write quality investigative narratives and SARs based upon transactional activity and customer relationships to report suspicious activity and evidence of possible money laundering and/or terrorist financing activities
- Maintain familiarity with proper investigation techniques to support AML activities, including research using bank systems, intranet, internet, and external vendor solutions as proper
- Communicate effectively within the Financial Crime Investigations organization and across other functions/areas in HBUS, effectively conveying key information to both internal and external audiences as proper
- Ensure compliance, operational risk controls following HSBC or regulatory standards and policies; and perfect relations with regulators by addressing any issues
For this role, HSBC targets a pay range between $55,900.00 and $83,900.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requirements
You´ll likely have the following qualifications to succeed in this role:
- Bachelor’s degree in business, finance, accounting, related field, or equivalent experience.
- AML investigative and SAR filing experience preferred
- Strong interpersonal, organizational, communications, analytical and project management skills
- Thorough knowledge of products, services, operations and systems and extensive dealing with laws, regulations and regulatory agencies related to assigned areas
- Ability with personal computers and pertinent mainframe systems and software packages
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.