ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai with a registered office in Vadodara.

Accounts Manager – Transaction Banking Group

Essential Service: Role & Location Fungibility:

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the Role:

The corporate ecosystem needs tailored solutions to solve financial needs in a globally knit business environment. As an Accounts Manager – Transaction Banking Group, you will have the opportunity to manage the global trade finance, cash management (including payments and receivables), and banking needs of corporate clients. In addition, the role encompasses servicing client requirements across the financial spectrum. Hence, it is imperative that you analyse the available data to understand the client persona and subsequently offer the right solutions as part of the 360-degree banking framework. Leveraging technological platforms is at the core of providing clients a best-in-class experience. The role involves enhancing the relationship value with existing customers and onboarding new customers through lead generation from customers, vendors, dealers, and curated databases.

Key Responsibilities:

Increase relationship value – Managing Transaction Banking relationships of corporate clients with the aim to increase relationship value with impeccable focus on quality of service.
Market understanding – Scoping the market for opportunities and understanding the competition, industry, and economy.
Building relationships – Sourcing of new corporate relationships linked to existing relationships by offering the right solutions through the customer 360-degree approach.
Collaboration – Ability to collaborate with multiple internal groups to provide efficient and innovative financial products to the mapped clients.
Customer service – Facilitate day-to-day corporate needs and understand the intricacies of the products and services to ensure a seamless banking experience for the clients.

Key Qualifications & Skills:

Educational Qualification – MBA, Chartered Accountants, Engineers & Graduates with relevant work experience of 3-12 years in Trade Finance or Lending.
Communication-Good oral and written communication skills.
Synergize with Team-Willingness to work with the distribution team for on-ground support and deliver enablers as required.
Interpersonal Skills – Build & maintain strong professional relationships with the customers.
Domain Knowledge – Knowledge on finance, forex, and trade.

About the business Group:

The Transaction Banking Group at ICICI Bank services corporate clients across the country for their Cash Management and Trade Finance requirements. The group aims to service the requirements of import and export businesses (both domestic and cross-border) under Trade Finance and payments & collections under Cash Management. Transaction Banking is deeply interlinked with clients across Large Corporate Groups (LCG), Small and medium Enterprises (SME), MSMEs, Government Institutions, and PSUs. Clients are serviced by the on-ground team of Account Managers and Customer Service Managers ably supported by the Product Design team.

Credit Manager

As a Credit Manager, you will be responsible for credit underwriting of various loan products for customers across Retail, Agri, Business Banking, and Small and Medium Enterprises (SME). In this process of credit evaluation, you will get an opportunity to capture the diverse 360-degree banking needs of the customers and recommend suitable products and services in line with customer needs. The credit team is responsible for credit evaluation of loan products such as personal, mortgage, vehicle, credit card, working capital, enterprise credit, and business loans. ICICI Bank follows the principle of “Fair to Customer and Fair to Bank.” In this process, you and your team will work closely with the relationship teams responsible for customer engagements. ICICI Bank follows a single-point credit evaluation covering all credit requirements of the customers to offer superior service. Mentoring the team of Credit Managers in capturing the 360-degree needs of the customer and driving service standards in all their engagements is a crucial responsibility. The Credit and Policy team offers a unique experience to Credit Managers for evaluating and underwriting across the spectrum of loan products and managing a portfolio.

Key Responsibilities:

360° Credit Assessment: Drive the 360-degree assessment of the customers through the Credit Managers in the defined micro-markets to holistically capture the customer’s banking needs over and beyond credit requirements.
Service Delivery: Ensure best-in-class customer experience in all the engagements of Credit Managers. Constantly mentor and guide the Credit Managers on the service delivery.
Process Compliance: Make sure the underwriting process is within established guardrails. Keep monitoring loan utilisation, repayment capacity, loan covenants, and compliance. Approve credit appraisal notes within your financial limit in line with the Bank’s framework.
Portfolio Management: Management of the assigned portfolio through improved disbursement with a key focus on quality.
Collaboration: Work closely with relationship teams, legal teams, technical valuation teams, field investigation and risk teams, and other internal teams.
Ground Sensing: Regularly track market factors, indices, policies, and regulations. Identify their impact on the credit portfolio.

Key Qualifications & Skills:

Educational Qualification: MBA/chartered accountants/ Graduates. Graduates with 3-6 years of work experience or MBA/CAs with 0/-3 years of work experience in the area of credit management across industries.
Communication skills: Ability to tailor conversations (both verbal & written) around the needs of the customer with the utmost focus on service delivery.
Financial Understanding: An understanding of the balance sheet, cash-flow statements profit & loss accounts and other financial parameters of the clients.
Regulation Awareness: The ability to gauge the impact of policies, rules, and regulations on the portfolio.
Risk Mitigation: Conceptual understanding of risk and risk mitigation strategies
Hands-on Credit Knowledge: Credit underwriting, credit appraisal, finance, risk, and audit-related experience will be preferred.

Collection Executive

Candidates who completed their Bachelor’s Degree as well as DRA Certified for recruitment process.
Able to Handle Multi products collection process in secured and unsecured products in NAMKKAL & THIRUCHENGODE Region
If interested and DRA Certified send you’re resume to my email
bala.mu@icicibank.com
ping me on +918169850535

Master Data Management

About the Role

As Master Data Management Manager, you will manage a cluster of technology platforms, continuously evaluate technology solutions induct an innovative technology stack to drive business excellence at ICICI Bank. You will work along with the cross functional business teams in creating technology solutions by leveraging digital data capabilities induct new age technologies. In this role, you will have opportunities to ideate, develop, manage, maintain improvise our digital offerings also our internal tools/platforms.

Key Responsibilities:

Design and Develop: Designing and developing customized MDM code based on Specification. Customization of MDM using MDM features such as Extension, Additions and Business proxies, rule, Services.
Support: Design, develop, Conduct Unit Testing Cases of new releases of SW components within the MDM repository.
Be Up-to-Date: Committed to learning and expanding professional and technical knowledge in master data management processes tools, data modeling data integration.

Key Qualification and Skills:

Education Qualification: B.E /B. Tech/M. E/ M. Tech with 6 to 12 years of relevant experience in IBM Infosphere
Master Data Management: Expertise in IBM’s MDM version 11.x product, hands-on implementation experience, preferably in Banking domain. Experience with IBM MDM Customization includes Extension, Addition, Business proxies, SDP, Match-Merge Rules, Event Manage
Support: Provide support in understanding of OSGI architecture in terms of MDM customization, deployment and how to troubleshoot failures. Expert Java development background with RSA/ RAD, MDM Workbench, SOAP Web Services, XML, XSD, WSDL
Communication Skills: Excellent oral and written communication skills

RM – Retail Banking, West

A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should have an inclination to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being “Fair to the Customer and Fair to the Bank”. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer.

Bankable individuals not just Bankers: We hire from across industries!

We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager.

Key Responsibilities:

Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements.
Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers
Champion 360-degree banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings.
Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to the Bank, Fair to the Customer
Customized solutions: As per branch guidelines. Upkeep and maintaining of the branch. Ensure availability of necessary infrastructure in the branch
Behold the values: Offer products that are fair to our customers and fair to the Bank

Key Qualification & Skills

Educational Qualification: MBA or Graduates with 1-10 years of experience in the area of relationship management, Business development or allied roles.
Communication: Good oral and written communication skills
Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required.
Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure.
Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships