Infor Recruitment 2024 🔥 Apply Now 👆 before its expired

Billing Specialist

Description & Requirements

POSITION SUMMARY:

Learning Billing Specialist is vital to the Education team to support internal and external customers as they become leaders in their own industries.  With a focus on entrepreneurship, this position will require skills as an effective liaison across multi-functional workgroups. Initiate billing transactions for internal and external resources from a variety of documents and mediums.  Execute and assist in the development of process and procedures to ensure accurate reporting and processing of billing transactions. Execute daily, weekly, and monthly tasks with time sensitivities that impact other teams and/or processes. The revenue specialist will possess a confident and positive attitude, strong work ethic, integrity, and committed to quality support that showcases an eagerness to explore new challenges.

ESSENTIAL FUNCTIONS:

• Review statements of work and set up payment accounts in LMS
• Review billing reports and submit transactions to accounting team for invoicing
• Audit/validate correct accounting action or treatment on transactions/reports:

o   Scheduling deferred revenue

o   Applying revenue carves

o   Managing Time and Material or Fixed Fee items, etc.

• Verify data linked across systems to ensure data integrity is intact for future billing and customer account accuracy.
• Communicate and coordinate with other dependent and supporting departments as needed to complete or share cross functional information drawn from billing transactions.

o   Accounts Payable (Vendor Invoices)

o   Accounting

o   Cash Applications (Direct Debit/Remittance data

o   Royalties/Partner Commission

o   Global Renewals

o   Collections

o   Order Entry

o   Installation Database Team

• Provide outstanding customer service when handling customer billing questions and requests.
• Collaborate with team managers to build out bi-monthly learning revenue forecast
• Perform other Education Operations Support / business-related tasks as may be assigned by the Management Team.

KEY COMPETENCIES:

• Good commercial and financial awareness
• Understand accounting principles as related to the Billing function
• Able to work effectively in a team environment
• High degree of initiative and motivation
• Excellent written and oral communication skills
• Excellent PC skills
• Must be flexible and able to work varying hours
• Ability to prioritize and handle multiple tasks
• Strong attention to detail and high level of accuracy is required

QUALIFICATIONS:

• Bachelor’s degree preferred but not required.
• 2+ years’ experience in billing/revenue rec, ideally in a corporate education environment.
• General knowledge of accounting principles
• Experience in a transactional finance position

SOFTWARE APPLICATIONS:

• Excellent Microsoft Office skills. (Word, Excel and Outlook)

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• EMEA or US business hours
• Hyderabad office or remote
• Extended work hours during month-end and quarter-end

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Business Analyst, Associate

Description & Requirements

RESPONSIBILITIES:

• Liaison with various business teams within Infor, ensuring the delivery of high-quality IT services, operating in a consultative capacity
• Ensures compliance with IT policies and procedures
• Oversees complex global project execution, delivering within deadlines and schedules.

• Provides forward thinking analysis to business problems, presenting innovative solutions and remedies.  Quickly understands the business issues and data challenges of the organization.

• Creates and manages system roadmap and executes against the roadmap.
• Ensures issues are identified, tracked, reported on, and resolved in a timely manner.
• Leads testing efforts, acting as a liaison between the business units and the developers.
• Interacts with customers and other end users of the application to determine enhancements.
• Responsible for discussing and understanding business requirements, driving solution workshops, training key users and managing client expectations on a continuous basis.
• Ability to create business process documents that capture each of the customer’s key business processes in a structured manner keeping in mind the company’s business goals \ objectives, the various functions and organization structure
• Work with client to categorize functionality gaps (based on set criteria) between existing process and software.
• Understand the technology stack that Infor provides as a solution in addition to the core products and work towards providing an optimal solution.
• Design configurations, enhancements, conversions and interfaces. This may include customizations and workarounds when the delivered functionality is not sufficient to meet the client’s business process requirements.
• Perform system testing by developing and documenting test scenarios including scenario design with flow mapping and perform prototyping as needed.
• Should be a very good team player and should be able to work with other project members for the success of the project.

REQUIRED SKILLS AND COMPETENCIES:

• Very Analytical in thinking.

• At least 2 to 4 years’ experience in functional/Operational/business analysis for software product development or software implementation.
• Experience in supply chain domain (warehouse management) as Functional/Operational would be added advantage.

• Collaborates on and documents requirements/changes throughout the software development life cycle

• Strong verbal and written communication skills; ability to communicate well with users (all levels), developers, and other business owners
• Ability to effectively facilitate team meetings, delivering informative, well-organized presentations.
• Strong business analysis skills – requirements gathering, documentation (requirements and technical), process mapping, etc.
• Provides domain knowledge/product knowledge to development and QA teams and as a subject matter expert.
• Exhibits innovation in the development of methods or approaches to solve design issues and development challenges
• Participate in the design and coordination of user acceptance tests
• Ensure that requirement and design documents are appropriately distributed, reviewed, discussed, modified, and ultimately approved.

SUMMARY:

The Dev Business Analyst, Associate will work as a member of Infor’s Supply Chain Execution team and will be responsible for gathering, analyzing, documenting and communicating business and functional requirements. This position involves interaction with various business units, other business analysts, quality assurance and production support. It is expected to possess 2 to 4 years of experience with hands-on understanding of the product functionality and needs of users.