Serving approximately 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, Intuit helps put more money in consumers’ and small businesses’ pockets, saving them time by eliminating work, and ensuring they have confidence in every financial decision they make.
Partner Development Manager – Strategic (Mailchimp)
Job Overview
Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work.
Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. 13M businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Mailchimp to offer unparalleled performance to its customers.
Responsibilities
We’re looking for a highly motivated Partner Development Manager (PDM) to join the Intuit Mailchimp US partner team and take our business to the next level. In this role, you’ll be responsible for acquiring and managing a set of Marketing Agency Strategic Partners, ensuring world-class engagement with Intuit Mailchimp, and focusing on driving mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience. The ideal candidate will have a proven track record of cross functional results, enterprise sales background, recruiting, onboarding, managing, and growing successful SaaS partnerships with mid-market Marketing Agency partners, be customer-focused, growth minded, results-oriented, and possess strong communication skills, time management skills and project management skills.
Qualifications
- Agile, tenacious and consistent sales focused approach to build a book of business from scratch
- Recruit new mid-market Digital Marketing Agencies into Mailchimp partner program through targeted, proactive, high-touch approach
- Manage and build Intuit Mailchimp practices with a set of newly acquired and existing set of Strategic Partners, acting as their main point of contact and ensuring their continued high-touch engagement with Mailchimp
- Drive joint go-to-market strategies to increase customer acquisition and growth
- Build effective relationships with internal & external partners to ensure alignment on priorities and goals
- Contribute to partner’s new client acquisition strategy, leveraging Mailchimp’s channels and assets or creating new bespoke initiatives
- Drive new Intuit powered service offerings to accelerate partner growth
- Develop training and enablement materials and deliver sales enablement to managed partners
- Identify areas for improvement and develop initiatives to improve partner engagement and performance
- Work cross-functionally to ensure customer success, onboarding, and support
- Analyze performance metrics, identify trends, and make data-driven recommendations
- Bachelor’s degree in Business, Marketing, or related field, or equivalent experience
- 8+ years of experience in partnerships and business development, preferably in a SaaS or related industry
- Excellent communication skills, both verbal and written
- Proven ability to manage multiple projects and stakeholders simultaneously
- Passionate about driving partner engagement and growth
- Strong analytical skills with the ability to translate data into insights and actions
Preferred Qualifications:
- Track record of successfully shepherding multiple partners through an end to end partner journey starting with new partner acquisition all the way to long term revenue growth
- Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems
- Experience working with medium sized service partners
- Existing Agency network in the region
Senior Technical Program Manager
Job Overview
Lighthouse is an executive-level partnership program designed to foster deep, collaborative relationships with Intuit’s top-tier enterprise customers—visionary early adopters and innovators who actively engage with beta programs and provide strategic feedback. These customers represent the ideal user profile Intuit seeks to nurture to drive business growth, innovation, and transformation.
By collaborating closely with Lighthouse customers, the program builds scalable solutions, codifies learnings, and enhances Intuit’s products, processes, and customer engagement models. Lighthouse customers influence Intuit’s roadmap while serving as both public advocates and strategic drivers of growth for Intuit.
As a Senior Technical Program Manager, you’ll drive cross-functional collaboration, alignment, and execution of strategic initiatives, enabling Lighthouse to foster transformative partnerships, shape Intuit’s direction, and deliver exceptional outcomes for enterprise customers.
The Senior Technical Program Manager leads the strategic planning and execution efforts for Lighthouse, creating clarity and focus in highly dynamic and complex environments. You’ll guide organizational alignment, resource optimization, and continuous improvement across Intuit’s Fintech ecosystem, ensuring agility and responsiveness to evolving business needs. By driving operational excellence, standardizing processes, coaching cross-functional teams, and enabling data-driven decisions, you’ll empower Lighthouse and Fintech to scale success within Intuit’s broader technical and business goals.
As a strategic leader and change agent, you’ll use your technical expertise, program management mastery, and boundaryless mindset to shape outcomes that align resources, optimize investments, and maximize impact across teams.
As a Senior Technical Program Manager on the Lighthouse team, your leadership will directly contribute to Intuit’s strategic growth while guiding Lighthouse partnerships and Fintech’s ability to adapt to evolving customer and business needs. You’ll drive operational excellence within Intuit’s technical and strategic framework, ensuring scalability and efficiency while optimizing resource investments. With your guidance, Lighthouse and Fintech will collaboratively deliver transformative outcomes for customers and stakeholders, advancing Intuit’s innovation and achieving impactful business success.
Responsibilities
- Strategic Resource Alignment: Drive the strategic direction for Lighthouse and Fintech programs, aligning priorities and resources to Intuit’s broader Tech Ecosystem strategy and financial health.
- Organizational Agility: Ensure alignment and agility across Fintech, enabling quick adaptation to evolving business needs while minimizing risks and maximizing ROI for strategic investments.
- Operational Frameworks & Excellence: Develop efficient organizational frameworks for resource utilization, prioritization, and decision-making; ensure efficient use of resources directly contributing to financial health and growth.
- Executional Planning: Translate company-level goals into actionable strategies and execution plans, ensuring prioritization accuracy and structured trade-off decisions.
- Process Optimization: Identify and deploy Product Development Life Cycle (PDLC) best practices to enable engineering excellence through standardized tools and workflows across teams.
- Cross-Org Collaboration: Build cross-organizational processes, dashboards, and tools to increase transparency, cooperation, and data-driven decision-making velocity.
- Data Maturity: Define Fintech KPIs and implement dashboards for increased visibility into program outcomes, enabling smarter and faster decision-making.
- Change Management: Lead prioritization and change management processes to keep execution aligned with annual plans, strategies, and organizational objectives.
- Boundaryless Leadership: Champion innovations across Lighthouse and Fintech, driving velocity and outcomes across teams. Partner with the broader Product and Tech Ecosystem to share best practices and accelerate organizational maturity.
- Continuous Improvement: Identify opportunities for improvement, implement practical solutions, and instill a culture of standardization and optimization throughout Lighthouse and Fintech.
- AI-Driven Processes: Apply an AI-first mindset in developing tools and methodologies to enhance workflows and decision-making efficiency.
Qualifications
- Strategic Leadership Experience: 7+ years of technical program management experience leading large-scale, complex cloud software programs or product delivery initiatives, ideally within the Fintech or technology industries.
- Organizational Alignment Expertise: Proven ability to drive organizational alignment, agility, and resource optimization across multiple teams, while balancing competing priorities and ensuring measurable success.
- Product Development Mastery: Deep understanding of PDLC best practices, process design frameworks, and tools to drive engineering and executional excellence in delivering business outcomes.
- Data-Driven Decision Making: Expertise in defining KPIs, designing dashboards, and enabling faster, smarter data-driven decisions across teams to optimize processes and prioritizations.
- Change Management Acumen: Experience leading successful change management initiatives across distributed teams, including prioritization adjustments and trade-off discussions.
- Collaboration & Influencing Skills: Demonstrated ability to build trust, influence cross-functional teams, and effectively partner across Product, Engineering, and other key stakeholders to achieve program outcomes.
- Boundaryless Thinking: Strong ability to lead boundaryless innovation, using creativity and technical expertise to build scalable solutions and drive velocity across program teams.
- Technical Acumen: Advanced knowledge of APIs, process automation, system integrations, and data tooling, with an AI-first mindset in developing innovative solutions.
- Communication: Exceptional written, visual, and verbal communication skills, capable of presenting program goals and success metrics to executive audiences and technical teams alike.
- Payment or Fintech Industry: Preferred experience in payments, Fintech, or relevant partner ecosystems with strategic growth goals and technical sophistication.
Staff Learning and Development Partner
Job Overview
The Facilitation Manager is responsible for overseeing the execution of the delivery and quality assurance of all facilitation activities across the Intuit Academy internal organization. This role ensures that training sessions, workshops, and partner-led programs meet established standards for effectiveness, consistency, and participant engagement. The Facilitation Manager will also manage relationships with facilitation partners, ensuring alignment with organizational goals and adherence to facilitation best practices.
Responsibilities
- Facilitation Management
- Develop, implement, and oversee facilitation strategies to meet organizational learning and development goals.
- Establish and maintain facilitation requirements, including delivery standards, learning objectives, and participant experience metrics.
- Ensure all sessions (internal and external) are delivered with quality, consistency, and adherence to facilitation standards.
- Quality Assurance
- Create and maintain evaluation processes to measure facilitation effectiveness.
- Review facilitator performance and provide feedback, coaching, and development opportunities.
- Partner with instructional design and learning experience teams to ensure content and delivery are aligned.
- Partner & Stakeholder Engagement
- Manage relationships with external facilitation partners and vendors, including contracts, scheduling, and performance oversight.
- Collaborate with business leaders to identify facilitation needs and ensure alignment with organizational priorities.
- Serve as the primary liaison between internal teams, and facilitation partners.
- Program Development & Support
- Provide train-the-trainer support to facilitators to enhance skills and consistency.
- Stay current on facilitation best practices, tools, and technologies, incorporating innovations into programs.
- Manage reporting and analysis of facilitation performance metrics and recommend improvements.
Qualifications
- Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (Master’s preferred).
- 5+ years of experience in training facilitation, program management, or learning and development.
- 2+ years in a leadership or management role overseeing facilitators or training delivery teams.
- Experience managing external vendors or facilitation partners strongly preferred.
- Relevant certifications (e.g., ATD Certified Professional in Talent Development [CPTD], Kirkpatrick Certification, or equivalent) are a plus.
Principal Business Operations Manager
Job Overview
Come join the Marketing team in lntuit’s Global Business Solution Group and help us solve our biggest customer and business challenges as the next Marketing Strategy and Planning Leader for our Money product portfolio. You will be a key thought partner and accountable leader who accelerates Money ecosystem growth at scale by establishing and tracking key success metrics and ensuring resources are allocated effectively. By leveraging proven strategic frameworks and partnering with cross-functional stakeholders, you will advance and measure key initiatives that drive high growth and sustainable change across GTM channels and programs. A relentless curiosity, proven record in driving organizational impact, and a level of ease in interacting with senior management on a regular basis will drive success in this role. You will bring a startup mindset and the ability to manage multiple priorities while dealing effectively with ambiguity and change. You must be a team player and passionate about making a difference. If you are looking for the next step in your career journey, this exciting and fast-paced role provides you with a fantastic opportunity to help shape our business and drive transformational change.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach
Responsibilities
- Strategy Development: Able to quickly identify great ideas and high-impact opportunities that helps shape organizational strategy, enhance operating systems, build business processes and improve business efficiency. Shape clear and compelling visual and written narratives that distill complex information and concepts simply and concisely, while ensuring alignment with core principles and business strategies for a variety of audiences
- Operational Planning: Shape and manage organizational operating frameworks that drive clarity, accountability, and move work forward via well-defined roadmaps and success measures. Participate in and/or drive mechanisms, including 3/1 year annual planning, KPI reviews, headcount/coverage strategies, budget management, and operational reporting.
- Connect Strategy to Execution: Ensure prioritization of and focus on what matters most in order to help our teams reach committed outcomes. Leverage network to understand interdependencies and risks for the work, engaging partners to execute plans and resolve roadblocks. Viewed as a thought leader for the business domain.
- Solve Business Problems: Sets direction and approach to solve complex problems. Able to challenge assumptions and sees several steps ahead. Develops recommendations and facilitates discussions with senior leaders.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $ 197,500.00 – 267,000.00
Southern California $ 190,500.00 – 257,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Senior Data Scientist
Job Overview
Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this role, you will help drive the AI strategy for our product support and live experiences. You’ll be a key member in optimizing our greatest resource, our people, through innovating, experimenting, learning, and scaling AI-driven solutions.
In this role you will bring cutting-edge data science techniques to influence our Customer Success strategy and drive business growth at scale. You will partner directly with cross-functional teams—across Product Management, Engineering, Data, Customer Success, and Service Delivery—to architect the analytical frameworks and modeling solutions that drive our Expert Network and our AI Driven platform.
This role requires a foundation in statistical methods, machine learning, experimentation design, and causal inference, coupled with a demonstrated ability to lead with influence, navigate ambiguity, and execute with precision.
Responsibilities
Advanced Predictive Modeling & Machine Learning: Design, build, and deploy scalable models—including ensemble methods, time-series forecasting, LTV modeling, deep learning architectures, and uplift modeling—to uncover high-impact growth opportunities and drive personalization.
Experimentation Science & Design: Own the end-to-end experimentation pipeline—from hypothesis generation and design (e.g., CUPED, multi-armed bandits, Bayesian Inference) to rigorous causal interpretation and impact quantification.
Causal Inference: Lead causal inference and econometric analyses to understand and influence key levers of business growth with a crisp understanding of incremental impact.
Metric Design & Impact Attribution: Define and evolve success metrics using state-of-the-art measurement frameworks, ensuring that business KPIs are both predictive and causally informative.
Communication: Deliver compelling, data-driven narratives to VP and Director stakeholders; distill complex findings into clear, actionable strategy recommendations with quantified business impact.
Strategic Influence: Demonstrate extreme ownership across cross-functional initiatives, influencing product vision and delivering measurable impact through analytics innovation.
Qualifications
- Master’s degree in Computer Science, Statistics, Econometrics, Data Science, or a quantitative field.
- 3+ years of progressive experience in applied data science roles with increasing scope and complexity.
- Proven experience applying state-of-the-art machine learning and causal inference methodologies in high-impact, product-facing applications.
- Expert-level proficiency in SQL as well as Python or R
- Demonstrated success integrating ML models into production environments, especially within personalization, recommendation, or AI-assisted UX.
- Deep understanding of Generative AI and other evolving technologies to accelerate insights
- Deep knowledge of experimental design, including non-standard A/B testing methods, uplift modeling, and sequential testing frameworks.
- Hands-on experience with data visualization tools like Tableau or Qlik.
- Strong communication and storytelling abilities—adept at translating sophisticated analytics into strategic guidance.





