Serving approximately 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, Intuit helps put more money in consumers’ and small businesses’ pockets, saving them time by eliminating work, and ensuring they have confidence in every financial decision they make.
Sales Strategy and Operations Manager
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Mailchimp, a leading marketing platform for small businesses, empowers millions of customers worldwide to build brands and grow with marketing automation, multichannel campaigns, commerce, CRM, and analytics tools. Our growing Sales Operations team supports sales initiatives as the organization evolves. We seek a motivated, experienced analyst to join this team.
As a Sales Strategy and Operations Manager, you’ll drive strategic, data-driven decisions, as well as elevating the day to day operations, to support sales strategies and shape Mailchimp’s strategic vision.
Responsibilities
- Work with all Sales teams including Scaled and Mid-Market sales leaders
- Develop analytical models to forecast sales growth and quotas, and track initiatives
- Lead compensation planning and execution
- Use SQL, MS Excel, Google Sheets, and/or Salesforce to develop, maintain, and automate insights on sales activities, lead management, quotas, and KPIs
- Generate insights through visualizations and advanced analytics
- Monitor, investigate, and analyze sales data to provide a complete picture of sales productivity, revenue, campaigns, and activities
- Develop narratives and recommendations from analyses, build presentations, and present findings to stakeholders
- Identify the need for new processes, clarify goals and responsibilities, and lead implementation and improvement efforts
Qualifications
- 5-7 years of relevant experience in sales operations, revenue operations, or sales support, focused on strategic and operational impact
- 2-3 years of experience working with customer-facing teams, especially Inbound and SDR
- Experience leading complex projects/programs or organizational change
- Strong analytical and problem-solving skills (simplifying complex problems and developing data-backed solutions)
- Strong business acumen and creativity
- Excellent communication and presentation skills
- Strong interpersonal skills and ability to influence stakeholders
Points
- Experience being on or working with customer-facing teams (especially Inbound and SDR)
- Bachelor’s or Graduate degree (business, analytics) or equivalent work experience
Principal Data Scientist
Intuit is hiring a Principal Data Scientist to join our Intuit AI team.
Come join our collaborative and creative group of data scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. We are waiting for you to join us and do the best work of your life.
Responsibilities
- Practices excellent leadership and communication skills to influence and lead teams and to evangelize data science across the organization
- Leads team’s work in one or more of: ML, NLP, Statistics, or Optimization, performs hand-on work in these domains.
- Weighs ROI considerations of general and tailored capabilities for projects in the team
- Creates new capabilities that solve critical business problems
- Pushes the boundaries of ML by developing foundational methods and novel applications from state-of-the-art ML technologies and industry trends
- Influences business leaders to shape mission critical projects
- Creates multi-year vision that connects product strategy with technology strategy
- Drives architecture decisions, influences and contributes to ML platform architecture and strategy
- Leads team and partners to the successful delivery and integration of ML solutions
- Conducts design reviews, holds teams to technical and operational rigor.
- Acts as an advisor in overseeing and mentoring the work of colleagues towards the building of a vibrant practice community
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $219,500 – 297,000, Southern California $212,500 – 287,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Qualifications
- PhD/MS in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field
- Solid knowledge of statistical techniques
- 3+ years as either a lead in a data science role or in a management position in data science
- Strong communication skills and proven experience as an influencer at the executive level
- Hands-on programming experience in one or more of: ML, NLP, Statistics, or Optimization
- 6+ years’ experience manipulating large datasets and using databases (e.g. R, SQL, S-Plus, etc.)
- 6+ years’ experience with a general-purpose programming language (e.g. Python, Scala, etc.)
Strongly Preferred:
- PhD in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field
- Expert knowledge and hands-on experience in one or more of: ML, NLP, Statistics, or Optimization
- Expert knowledge and hands-on experience with ML pipelines, processes, and design patterns
- Proven track record of influencing business leaders to shape mission critical projects
- Proven track record of leading team to successful delivery of ML solutions
- Strong interpersonal and communication skills in order to effectively contribute to technical teams and make presentations to a variety of technical and business personnel
Group Product Manager – Payments Checkout & Payor Portal
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the first five years, two of three before they can turn ten.
One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for profit or a rainy day.
QuickBooks is on a mission to change the game by providing access to services that improve business’s prospects and increase their survival rate. As the Head of Product for Checkout and Payor Portal you will lead teams of product managers, designers, engineers, and data scientists to build a world class checkout experience for QuickBooks Payments. You will drive the vision, strategy, and product roadmap for the future of our checkout, conversion and notification capabilities, build a hyper-personalized experience for our merchants’ payors to help solve the B2C and B2B payment needs of small businesses and mid-market businesses alike.
Responsibilities
- Drive the vision, strategy, and product roadmap for Checkout, Conversion, and Notifications capabilities, including building core horizontal capabilities, delightful UX and hyper-contextualized experiences to solve the broad needs across different industries and business types.
- Form a deep understanding of Quickbook’s payments checkout product, customers, and conversion strategies.
- Think like a general manager of the product working backwards from big revenue goals while balancing revenue outcomes with product quality, speed and consumer needs
- Build strong platform capabilities that ensure stability and credibility around delivery, further enhancing the customer experience
- Be customer-centered and data-driven, working closely with analytics to define a measurement strategy that optimizes for long-term success and helps build confidence around predicting winning experiments
- Drive rigorous prioritization and investment decisions necessary to deliver your team’s vision and roadmaps
- Build and lead an exceptional team of PMs. Lead the team with product rigor and customer and data obsessed decision making at a fast pace. Hold high standards, drive accountability, encourage diverse perspectives and debates – all while not compromising kindness and empathy. Build and sustain a cohesive culture that brings together highly successful groups of people of diverse backgrounds that use strong communication, thought leadership and customer obsession to build world class products.
- Promote the health of the product organization by coaching/mentoring, participating in recruiting, and contributing to other product org
Qualifications
- 10+ years of experience as a product manager, designing and shipping multiple impactful SaaS software experiences across web and mobile iOS / Android
- Proven track record of successfully scaling an organization and managing teams of leaders and individual Ability to attract and retain top talent.
- Previous payments experience with specific expertise in building modern checkout experiences
- Analytical data driven thinker – Balances data and intuition in driving product decisions
- Customer obsessed mindset – The ability wear the customer’s hat at all times and be a customer advocate first
- Proven track record of delivering results and scaling products to millions of customers
- Experience identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals
- The ability to work closely with Senior and C-level executives to develop product strategy
- Inspiring leader with a strategic mindset, is comfortable with ambiguity, and who holds a high bar for quality and consistency
- Sought after manager, mentor, and coach – Proven track record of hiring, developing, and retaining world-class product managers and managers of product managers. Past direct reports are passionate about working with them.
- Growth mindset – willing to accept feedback and seek ways to get better every Embrace a learning mindset that allows you to take risks and redefine failure as learning.
- MBA preferred
Senior AI Scientist
Intuit is looking for an innovative and hands-on Senior AI Scientist to join the Intuit AI team.
This team embeds artificial intelligence and machine learning into our product portfolio and business to create smarter products, improve anti-fraud and security and enhance customer care. Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches.
Responsibilities
- Perform hands-on data analysis and modeling with huge data sets
- Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms
- Work side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products
- Discover data sources, get access to them, import them, clean them up, and make them “model-ready”. You need to be willing and able to do your own ETL
- Create and refine features from the underlying data. You’ll enjoy developing just enough subject matter expertise to have an intuition about what features might make your model perform better, and then you’ll lather, rinse and repeat
- Run regular A/B tests, gather data, perform statistical analysis, draw conclusions on the impact of your optimizations and communicate results to peers and leaders
- Explore new design or technology shifts in order to determine how they might connect with the customer benefits we wish to deliver
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $169,500 – $229,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Qualifications
- BS, MS, or PhD in an appropriate technology field (Computer Science, Statistics, Applied Math, Operations Research, etc.)
- 1+ years of industry experience with AI science
- 1+ years of experience in modern advanced analytical tools and programming languages such as R or Python with scikit-learn
- Efficient in SQL, Hive, or SparkSQL, etc.
- Comfortable in Linux environment
- 1+ years of experience in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, anomaly detection, recommender systems, sequential pattern discovery, and text mining
- Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
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