Adobe Specialist (Illustrator)
Job Title: Adobe Specialist (Illustrator)
Job Type: Contractor
Location: Remote
Job Summary: In this role, you’ll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Key Responsibilities:
- Design, develop, and deliver comprehensive training programs on Adobe Illustrator with emphasis on AI-powered features and workflows.
- Lead interactive virtual training sessions, tailoring instruction to various skill levels and learning styles.
- Create engaging training materials, tutorials, and documentation to support ongoing learner development.
- Assess learners’ proficiency, provide constructive feedback, and adapt training methods for optimal results.
- Stay updated with the latest Illustrator updates and AI advancements, integrating them into training content.
- Collaborate with the customer’s team to identify training needs and ensure alignment with organizational goals.
- Foster a positive, inclusive, and motivating virtual learning environment.
Required Skills and Qualifications:
- Demonstrated expertise in Adobe Illustrator, with solid experience utilizing AI-driven features and tools.
- Mid-level proficiency in Illustrator, capable of teaching both foundational and advanced concepts.
- Exceptional written and verbal communication skills, prioritizing clear, empathetic, and impactful instruction.
- Proven experience delivering online training or educational content in a professional setting.
- Strong organizational and time management skills, with attention to detail in all training materials.
- Ability to adapt to evolving technologies and incorporate them into teaching practices.
- Collaborative mindset with a dedication to learner success and team partnership.
Preferred Qualifications:
- Prior experience as an AI trainer or in a similar educational role focused on creative software.
- Certification in Adobe Illustrator or related fields.
- Understanding of adult learning principles and instructional design best practices.
Principal Partner Sales Manager
The Opportunity
Join Adobe’s global Partner Management team, working closely with Sales, Marketing, Product, and Services to build and grow strategic partnerships. This role focuses on driving joint success, strengthening go-to-market collaboration, and accelerating pipeline and revenue through key partners.
What You’ll Do
- Build and maintain trusted relationships with strategic partners and internal stakeholders
- Develop and progress partner-led pipeline in collaboration with Adobe sales teams through to closure
- Identify and scale joint offerings that address customer needs and drive repeatable success
- Lead go-to-market initiatives and campaigns with partners to drive awareness and pipeline growth
- Manage partner performance, including pipeline tracking, customer outcomes, and issue resolution
- Drive an “always-on” partner engagement model, including regular executive alignment and partner planning
- Collaborate with internal teams to ensure alignment across sales, industry, and partner strategy
What You’ll Need to Succeed
- Experience in channel sales, partner management, or alliances (7–10 years), ideally in SaaS or recurring revenue environments
- Proven ability to drive pipeline and achieve revenue targets in complex, partner-led environments
- Strong relationship-building and stakeholder management skills, including executive engagement
- Strategic thinker with the ability to execute both tactically and operationally
- Highly proactive, adaptable, and comfortable working in a fast-paced, ambiguous environment
- Experience working with large system integrators or consulting partners is highly valued
- Bachelor’s degree or equivalent experience preferred
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we’re committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We’d love to see where we can help drive Creativity for All together!
Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Technical Account Manager
The Opportunity
A Technical Account Manager at Adobe is a proactive technical leader who provides personalised mentorship and business-critical insights to our customers across people, processes, and technology.
The role has evolved to meet the growing sophistication of our customers and the technology they rely on. Combining strategic advisory with technical depth and executive-level engagement, TAMs help customers deploy and scale Adobe technology across their organisations. Working closely with both customer partners and Adobe’s internal teams, the TAM translates complex challenges into clear plans and connects technical investments to measurable business outcomes.
TAMs bring an AI-native perspective to every engagement. They rely on AI tools to refine preparation, surface insights more rapidly, and produce more engaging customer-facing content. They assist customers in matching Adobe’s AI features with their priorities. They apply good judgment where governance, data privacy, and security require thoughtful handling.
What You Will Do
1. Strategic Technical Advisory & Service Delivery
- Act as the main technical consultant for a portfolio of Ultimate Success customers across Adobe’s Customer Experience Orchestration platform.
- Convert complex business challenges into technical roadmaps, solution architectures, and adoption plans aligned to customer goals and timelines.
- Advise on platform strategy, capability sequencing, and guidelines to improve the return on Adobe technology investments.
- Proactively align customers to Adobe product roadmap developments and upcoming capabilities relevant to their strategic priorities.
- Own and deliver regular Service Reviews, moving beyond activity reporting to provide strategic insights and trends that spark meaningful conversations about risk mitigation, optimisation, and next steps.
- Lead Event Planning and Monitoring for significant customer campaigns, peak traffic events, and major digital launches, coordinating Adobe resources to ensure platform readiness and rapid response.
- Identify potential technical risks before they impact customers, developing and communicating mitigation strategies with clarity and speed.
- Partner with Adobe Support teams on blocking issues and priority incidents, acting as a technical bridge between the customer and Adobe engineering.
2. Customer Value Realisation
- Lead customers from deployment to measurable value, connecting technical outcomes to business results such as improved conversion, campaign velocity, customer retention, and reduced cost-to-serve.
- Conduct regular technical health engagements including environment reviews to assess platform configuration, stability, and readiness for upcoming initiatives.
- Develop use-case frameworks and adoption plans that boost customer assurance and increase platform utilisation over time.
- Facilitate mentor sessions to build the technical capability of customer teams, enabling them to operate effectively and self-sufficiently.
- Maintain a Technical Readiness Roadmap as a shared artefact between Adobe and the customer, tracking activities and achievements in support of agreed outcomes.
3. Executive Engagement and Collaborator Management
- Interact credibly at every level within a customer organisation, from technical practitioners to Project Managers, Marketers, and Heads of Digital and Data.
- Facilitate discovery workshops and executive technical reviews that drive alignment, shared vision, and clear next steps.
- Translate technical detail into executive narratives that influence decisions, secure sponsorship, and maintain momentum.
4. Cross-Functional Collaboration
- Coordinate across Adobe’s Support, Field Engineering, Professional Services, Product, and Sales organisations to collectively deliver customer outcomes.
- Know when and how to bring in specialist resources, ensuring customers have access to the right expertise at the right time.
What We Are Looking For
You do not need to be a software engineer, but you must have enough technical depth to engage meaningfully with engineering, architecture, and operations teams. Specifically:
- Solid understanding of APIs, data flows, identity resolution, event-based architecture, and cloud platform fundamentals.
- Ability to read and reason through technical documentation, integration builds, and configuration challenges.
- Comfortable navigating privacy, data governance, and security considerations in large enterprise environments across banking, retail, telco, and government sectors.
- Experience with, or strong curiosity about, Adobe’s Customer Experience Orchestration platform, covering Adobe Experience Manager, Adobe Experience Platform, Adobe Journey Optimizer, Customer Journey Analytics, Adobe Campaign, Marketo Engage, Real-Time Customer Data Platform, and Adobe Commerce.
- Comfortable using AI-assisted development and efficiency tools to accelerate analysis, problem solving, documentation and customer engagement.
- Familiarity with modern AI concepts to diagnose issues and guide customer discussions
- Understanding of customer data strategy, data quality, identity management, measurement frameworks and governance principles in enterprise environments.
Principal Adobe Engineer
nowJob no: 539604
Work type: Full Time
Categories: Information Technology
- Full time continuing role, UNSW IT, Principal Adobe Engineer within UNSW IT – AEP and AJO experience essential.
- Starting salary $153933-163338 plus 17% super and leave loading
- Location: Kensington campus in NSW (Hybrid Flexible Working) 2-3 days in the office
About UNSW
UNSW isn’t like other places you’ve worked. We’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
The Principal Adobe Engineer – Digital Solutions position is responsible for providing enterprise-wide leadership in activation, orchestration and optimisation of customer experiences across UNSW’s digital ecosystem, working primarily on the Adobe Experience Cloud suite and emerging technologies. The role leads how digital, marketing, and customer data platforms are applied to deliver personalised, data driven experiences across channels, enabling content, campaigns, journeys, analytics, and lifecycle engagement to operate as a cohesive capability. The position is accountable for the direction, standards, and governance of customer data, identity, and personalisation platforms, ensuring alignment with UNSW’s digital transformation strategy and business priorities. The Principal Adobe Engineer champions contemporary engineering practices, including Agile delivery and controlled configuration management and environment promotion, and leverages digital platforms to deliver secure, scalable and data‑driven experiences for UNSW. The Principal Adobe Engineer provides deep technical expertise in customer data, identity, and personalization platforms, and leads solution design, implementation, and optimisation across these capabilities. The Principal Adobe Engineer reports to the Digital Delivery Lead and has no direct reports.
Accountabilities:
- Providing technical leadership for the implementation and optimisation of Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and related customer data, identity, and personalisation platforms.
- Define and govern enterprise-wide architectural standards and policies for digital platforms, ensuring scalability, security, and alignment with UNSW’s digital transformation strategy.
- Perform development testing across business processes and platform solutions, defining test scenarios and executing and analysing results.
- Collaborate with Testing and Analysis colleagues throughout delivery to support outcomes and ensure solutions meet intended business outcomes, while driving quality assurance practices and contributing to enterprise-level assurance frameworks.
- Write and implement efficient code and thorough documentation, enforcing standards and practices with the digital platforms team in an Agile / Test Driven Development. Assess solution options / approaches and document technical specification.
- Provide expert technical guidance and thought leadership to cross-functional teams, influencing platform usage, journey design, and activation strategies to achieve business outcomes.
- Lead technical incident response and root cause analysis, ensuring lessons learned inform future improvements and risk mitigation strategies.
- Support data governance practices and compliance requirements across Adobe platforms, working with architecture and governance teams where required.
- Conduct performance tuning, security assessments, and ensure solutions adhere to university wide cybersecurity policies and threat mitigation strategies.
- Maintain up to date knowledge of industry trends to identify novel solutions and frameworks and share this knowledge and recommendations with the team to incorporate into digital solutions and platforms
Enterprise Account Executive
The challenge
Adobe is looking for an experienced Account Executive who is excited by the prospect of selling Adobe’s Customer Experience Orchestration technology to drive customer engagement and growth in the market. We are looking for candidates who thrive in being in a hunter client facing role, responsible for building relationships, generating leads and prospecting to new customers across Australia.
What you’ll do
- Develop target named account strategies and tactical penetration plans
- Develop and maintain relationships at the “C” and “VP” levels of the defined target named accounts
- Develop compelling value propositions based on return-on-investment cost/benefit analysis
- Execute against the major steps of the sales process including finding new business opportunities, qualifying new opportunities, and closing new business
- Sell against annual revenue targets for software licenses
- Coordinate with pre-sales and marketing, partner and professional services teams
- Provide accurate and timely sales forecasts
What you’ll need to succeed
- Experience building mid-level and executive level relationships within the marketing (CMO) and IT (CTO/CIO) fields as well as establishing meetings with a broad array of marketing executives and end-users
- Ability to collaborate with the internal eco-systems (Solution Consulting, Professional Services, etc)
- A pro at operational excellence including accurate forecasting and pipelining in CRM
- Validated sales track record in consultative solution selling, an understanding of Enterprise business and pricing negotiations
- Strong understanding and experience in running a long-term sales cycles across various verticals
- Consistent over-achiever of sales targets in past positions
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we’re committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We’d love to see where we can help drive Creativity for All together.
Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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