JPMorgan Chase & Co. is an American multinational finance company headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States and the world’s largest bank by market capitalization as of 2023.
Market Risk Average Daily Traded Volume Data Analysis
Job Description
Job Description
We are looking for an experienced candidate to join our team in Mumbai. Market Risk ADTV Data team’s mission is to help ensure valid Average Daily Traded Volume (ADTV) data is fed into our in-house Gross Market Concentration (GMC) risk and Strategic Stress liquidity add-on calculations. GMC is a limit framework used by the firm’s Credit Officers to approve trades and manage concentrated positions at the counterparty level versus the size of the traded market measured by ADTV. The team works closely with internal stakeholders to ensure any data quality issue is remediated in a timely manner for accurate risk computation. We are also responsible for onboarding new ADTV sources which would enhance accuracy in concentration risk calculation and reporting.
Job Responsibility
- Analyze and verify ADTV time series data used for concentration risk and liquidity add-on calculations across several asset classes;
- Identify spurious data like spikes and gaps, and liaise with stakeholders for remedial action;
- Interpret data, analyze results, and summarize complex data into understandable and actionable insights for decision-makers;
- Define data quality metrics and produce periodic KPI reports distributed to stakeholders, control functions and senior management;
- Onboard new ADTV sources to ensure accurate risk measurement;
- Participate in projects relating to control issues/enhancements for ADTV data quality, accuracy and completeness;
- Partner with Technology teams to provide requirements for various data sourcing and remediation projects, ensuring execution aligns with expectations; and Oversee periodic audit processes to ensure adherence to internal controls and compliance with regulatory bodies.
Overall, the candidate will need to work closely with teams in New York, London, and India, and will need to be proactive in improving the overall quality of market data time series and developing business solutions to provide insights for the firm’s risk management in Market Risk and Counterparty Credit Risk.
Required qualifications, capabilities, and skills
- Bachelor’s or master’s degree in STEM, Finance or relevant fields; and Knowledge of market risk concepts and various financial products across asset classes;
- Experience with performing statistical analysis on large and unstructured datasets;
- Proficiency in Microsoft Excel, using advanced formulas, pivot tables, etc. and robust control mindset to identify gaps in data production and data control processes;
- Ability to think critically and solve problem independently in a deadline oriented environment; and Ability to multitask and work under pressure with keen attention to detail;
- Excellent verbal/written communication and presentation skills; and Proficiency in both technical and procedural documentation;
- Enthusiasm for knowledge sharing and ability to collaborate effectively
Preferred qualifications, capabilities, and skills
- Excellent interpersonal skills with an ability to develop effective and credible relationships;
- Ability to understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make feasible recommendations;
- Experience with Python, in particular Pandas and Numpy, for data analysis;
- Qualifications like CFA/FRM are an added advantage.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Transfer Agency
Job Description
Job Summary
As an Investor Services professional you will be a team member handing shareholder and fund promoter queries, sends reports, releases contract notes, and answers audit queries. They ensure fast, accurate responses, route complex queries, and coordinate with stakeholders
Job Responsibilities
- Build a strong relationship with the Transfer Agency Operations Oversight team for cooperation and escalation.
- Handle investor service inquiries efficiently.
- Understand client and investor cultures and fund structures.
- Proactively communicate with the Service Delivery Manager for issue resolution.
- Ensure controls meet service standards for investor inquiries.
- Adhere to procedures to mitigate risks and comply with regulations.
- Collaborate with internal managers and JPM Operations for quality service.
Required qualifications, capabilities and skills
- Demonstrate experience in the Financial Services/Funds industry (ideally Transfer Agency)
- Bachelors degree
- Working knowledge of Microsoft Office products including Word, Excel Digital Solution tools and Outlook
- Team player, professional and proactive approach to work, positive attitude, remain poised under pressure, client service focus and ability to adapt to change
- Quickly understand technical, procedural and functional information to solve problems and deliver information to investors
- Client centricity with focus on high quality service delivery
- Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
- Be able to work in a multi-cultural environment with virtual teams
Preferred qualifications
- Systematically gather information, consider complexities, and involve others in problem-solving.
- Anticipate and meet customer needs, enhancing satisfaction and relationships.
- Adapt to fast-changing environments.
- Improve processes, update procedures, and communicate changes while adhering to policies
Product Associate -Digital
Job Description
- Identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
- Consider and plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
- Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle.
- Write the requirements, epics, and user stories to support product development.
- 2+ years of experience or equivalent expertise in product management or a relevant domain area.
- 2+ years of relevant experience in agile product delivery and/or business analysis including experience with enterprise business requirements.
- Proficient knowledge of the product development life cycle.
- Demonstrated ability to positively interact with cross-functional teams both internally and externally to achieve specific business results.
- Effective and prioritizing and managing multiple initiatives concurrently.
- Customer focused with the ability to turn insights into action.
- Bachelor’s degree required.
- Detail oriented with a high level of accuracy and proactive approach to problem-solving.
- Demonstrated ability to positively interact with cross-functional teams internally and externally to achieve specific business results.
- Preferred experience working in financial services industry.
- Superior written and verbal communication skills.
- Effective at prioritizing and managing multiple initiatives concurrently.
- Customer focused with the ability to turn insights into action.
Collection Specialist I
Job Description
- Works in a call center environment that requires 100% phone-based customer interaction
- Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
- Communicates with customers in a metrics-driven environment
- Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Works both independently and in a team environment
- Abides by all applicable regulatory and departmental practices and procedures
- Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
- Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
- High school diploma (10+2), HSC or GED required
- Ability to multitask using a computer and simultaneously provide customer support
- Comfortable in a fast-paced, consistently changing environment
- Previous experience working in a Collections, Sales, Retail or Customer Service industry
- Have a passion for helping people by solving problems, presenting, and explaining solutions
