J.P. Morgan is a leader in investment banking, commercial banking, financial transaction processing and asset management. We serve millions of customers, predominantly in the U.S., and many of the world’s most prominent corporate, institutional and government clients globally.
Transactions Specialist II – 2nd Shift
Job Description
You are a production fast-paced environment enthusiast. You have found the right team! As a Data Entry operator you are expected to accurately transcribe both typed and handwritten documents in a fast paced environment.
As a Transactions Specialist II in the Data Entry team, you will have the opportunity to transcribe confidential information from scanned images of paper documents for our clients. This role requires your pristine judgment and experience as you process multiple documents into transactions through a series of segmented workflow functions. With limited direct supervision, we trust in your ability to maintain the highest level of accuracy and focus on process effectiveness to meet our efficiency standards.
Job responsibilities:
- Inserting customer and account data by inputting text and numerical information from source documents
- Reviewing data for deficiencies or errors
- Correcting inaccuracies and validating output
- Keeping information confidential
Required qualifications, capabilities, and skills:
- Ability to work onsite 100%
- Ability to read cursive
- Ability to confirm and/or correct data that is presented for data capture to align to information on document
- Maintain efficient rate of productivity and high rate of accuracy
- Alphanumeric data entry skills
- Meet deadlines and flexibility to support peak volumes
- Follow outlined processes and procedures accurately
- Ability to work in a team environment with a diverse group
Preferred qualifications, capabilities, and skills:
- Remittance Processing/Banking operations experience preferred
Schedule: Monday-Friday 3:30pm-12am
Shift Differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
A Government Security Clearance may be required for this position. This includes, but is not limited to:
- Fingerprints
- Credit Check
- Employment History
- Tax Filing History (possibly)
- References (possibly)
- Proof of U.S. Legal Permanent Residence up to 7 years
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Senior Accessibility Specialist
As a Senior Accessibility Specialist in the Digital Accessibility Team, you will demonstrate your knowledge and sensitivity to the access needs of people with disabilities. You will demonstrate your experience and good command of digital accessibility standards and new ideas. You will guide and coach Product and Technology teams in creating accessible digital products in conformance with accessibility standards. You will be passionate about accessibility in the digital space, with a broad knowledge of accessibility barriers and the tools and techniques for overcoming them.
Job responsibilities
- Identify and suggest potential solutions for accessibility barriers based on WCAG 2.1 standards and PDF/UA as well as compliance with the ADA, Section 508, the Twenty-First Century Communications and Video Accessibility Act, and other accessibility related laws.
- Recommend solutions to maintain compliance while creating accessible digital products for an excellent customer experience.
- Verify and validate the accessibility of mobile applications, websites, and content.
- Document accessibility issues and findings with clear and actionable recommendations for remediation.
- Participate in planning and Stand-up meetings, collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
- Provide guidance and support on accessibility new ideas and techniques.
- Work closely with cross-functional teams to communicate accessibility requirements and advocate for inclusive design.
- Advocate for accessibility within the organization and promote a culture of inclusivity. Coaching colleagues and clients in one on one, small group, or large forum environments
- Recommend solutions to maintain compliance while creating accessible digital products for an excellent customer experience.
- Apply accessibility knowledge to a wide range of the firm’s digital properties, including mobile applications, and digital documents.
- Identify, report and drive improvements to the product feature by using data on accessibility issues within products.
Required qualifications, capabilities, and skills
- 3+ years of experience in driving accessibility in digital, customer facing programs or functions.
- Experience with a broad range of technologies: PDF accessibility and other digital document standards, Web accessibility on various platforms including Windows and MacOS, Mobile accessibility on various platforms including Android and IOS, Video and other digital media.
- Hands on experience with Assistive Technology (for example screen readers, magnifiers, alternative input, etc.)
- Advanced knowledge of core web technologies: HTML, CSS, JavaScript, PDF, deep knowledge of cross-platform and browser compatibility issues.
- Knowledge of modern web application development practices and popular JavaScript frameworks, knowledge of web accessibility standards (WCAG, WAI-ARIA), knowledge of next-version web technologies: HTML5, CSS4, and ES6.
- Demonstrated ability to manage multiple, strategic partner relationships at the Executive Level as well as supervisor level. Ability to multi-task across tactical and strategic initiatives.
- High degree of initiative and autonomy coupled with an ability to function successfully as part of a team (in person and virtual)
- Honed consulting, influence, and negotiation skills to achieve desired outcomes that inspire action and trust from stakeholders.
- Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader.
- Written and verbal communication skills, able to present status, facts, thoughts, and ideas in a clear, concise, convincing and organized manner.
Preferred qualifications, capabilities, and skills
- Knowledge of International laws is a plus.
- Certification in accessibility (for example IAAP Certified Professional in Accessibility Core Competencies) is a plus.
Senior Product Delivery Associate
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Business Relationship Manager I- Officer
As a Business Relationship Manager I (BRM) in Business Banking, you’ll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
- Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 – $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
- Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
- Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
- Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
- Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
- Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
- Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
- Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
- General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
- Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
- Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
- Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
- Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in Finance or related field or equivalent work experience
- Strong current business network