This is a role where you can make a real difference! The Firm-wide Control Management team provides a centralized view of all control functions, and thereby drives real time problem detection, escalation, review and solutions. Our designated control managers support their stakeholders in managing the control environment. Partner with Management, Risk and Compliance, and oversee audits and regulatory exams for the various coverage area. You will be responsible for aligning cross-functional support to the business priorities and the execution of Regional payment regulatory agenda and lead governance across the program. The Payments Controls Organization is undergoing a transformation and advancing it’s end to end strategic operating model, bringing together the product, operations and technology controls organizations. The MEA Payment Control Manager will be a member of the MEA team and work closely with the Business and Functional partners as well as Regional leadership to develop, communicate and implement the Payments end to end controls strategy in region.

As a Vice President within our Payment Control team, you will be responsible for aligning cross-functional support to the business priorities. You will support execution of a control agenda across the regions modernization programs. Additionally, you will closely collaborate with key global and regional partners across Payments including Operations, Technology, Product Management, and the Business Control Managers.

Job responsibilities

• Engage with and conduct regular reviews with senior leadership, stakeholder committees, or other relevant bodies to validate and assess priorities across WP controls teams.
• Identify and proactively manage risk to delivery of our end to end target operating model strategies.
• Deliver high quality, consistent and meaningful executive reporting and analytics to identify trends and themes to support business decisions
• Create and deliver executive communications, status reporting, and metrics
• Primary control responsibilities and oversight for all controls impacting Payments in the region including front line controls, operational controls and technology controls
• Facilitate regional and governance forums as necessary.  Furthermore, playing a key escalation role as and when needed (to regional management)
• Partner with testing teams on regular testing program of existing control framework, including location product reviews

Required qualifications, capabilities, and skills

• Relevant industry experience, ideally coupled with control management, compliance, or risk experience
• Payment Operations experience
• Ability to synthesize information to formulate a “story” for Management
• Attention to detail and ability to assimilate fragmented facts into detailed statements
• Confident communicator with ability to provide clear and succinct verbal and written updates
• Ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Takes responsibility for issues and follows through to resolution
• Self-starter, proactive in taking initiative to improve business processes
• Technical and analytical skills / data manipulation
• Experience working with geographically distributed and culturally diverse workgroups
• Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives.
• A flexible proactive approach, ability to adapt to business change

2026 Saudi Arabia Co-Op Training Program – Emerging Talent Program

As a COOP trainee in JPMorganChase, you will be exposed to stimulating work and learn from experienced colleagues. On-the-job learning is only part of what we offer. You’ll also have your very own mentor and access to tutors to advise and support you through the program. Plus you’ll be invited to our speaker series and a host of other interesting events. You’ll be meeting colleagues, including senior leaders, from across the firm and building your professional network.

Job responsibilities:

• Provides general administrative support on key departmental day-to-day tasks such as document management, team governance, data maintenance and reporting.
• Participates in projects from starting point up to completion and provides support to tasks relating to process documentation, automation, and simplification.
• Required qualifications, capabilities, and skills:
• Excellent analytical, quantitative, and interpretative skills.
• Strong verbal and written communication skills.
• Fluency in English is a prerequisite.
• The confidence and initiative to take on early responsibility and manage your own projects.
• Proficiency in MS Word and Excel.

Eligibility

To be considered for a place on our COOP Training Program you must be a final year university student. A request letter from the university will be required at a later stage.

We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

Client Onboarding Middle Office – Associate

As a Client Onboarding Associate in our Corporate Investment Bank’s Know Your Customer (KYC) team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.

Job Responsibilities:

• Manage the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates.
• Build and develop strong partnerships, identifying challenges and eliminating roadblocks with all internal partners.
• Work with Front Office teams to obtain necessary supporting evidence for KYC due diligence.
• Ensure all client information is accurate, complete, and compliant with regulatory requirements.
• Coordinate case prioritization, capacity planning, and assignment with back office teams.
• Stay updated on process changes, regulatory changes, and communicate impacts to business partners.
• Manage personal workload and priorities, escalating key risks/issues to management as needed.
• Identify and execute process improvements, providing guidance on key process and technology initiatives.
• Serve as a role model to peers, driving training and sharing of best practices.

Required Qualifications, Capabilities, and Skills:

• Minimum 4 years of experience in KYC in international banking (is a must).
• Strong written and oral communication skills with experience in conflict resolution.
• Resilient interpersonal skills, with the ability to influence and negotiate effectively with business partners and senior managers.
• Client-focused with a strong controls mindset.
• Hands-on approach with attention to detail and strong organizational skills.
• Full proficiency in English.
• Proactive and flexible approach to workload and team targets.
• Effective time management and organizational skills for maximum productivity.

Preferred Qualifications, Capabilities, and Skills:

• Sound understanding of the Financial Industry.
• Knowledge of multiple client types and legal structures.
• Arabic language

Program/Project Manager- Billing

As a Program/Project Manager in Billing, you will be responsible for driving data analytics, coordinating with our billing partners to determine execution/planning approach, and constructing/delivering outbound communication channels to stakeholders to ensure buy-in & commitment. You will be part of a global team delivering key aspects of our strategic objectives, implementation & communication phases of the overall billing transformation program. You will also participate/support other program activities including driving business governance protocols with stakeholders, detailing and understanding business functions/process flows, sourcing & constructing MIS to support management forums, and agreeing implementation plans with operations, Product and technology partners related to project execution and milestone objectives.

Job responsibilities

• Work closely with global product functions across Securities Services to define the current process, system, and organizational landscape and identify key challenges and opportunities related to tactical and strategic billing solutions.
• Lead business governance forums to ensure new product implementations are compliant with service standards and supported with an agreed upon operating model.
• Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.
• Help develop and document front-to-back business process flows and business requirements (where necessary).
• Provide status updates to the broader team and senior managers via various billing  forums.
• Provide communication & coordination of all change ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.
• Lead the transformation of strategic plans into high-impact programs and projects, utilizing expertise in project management and strategic thinking to deliver results across various business units.
• Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
• Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
• Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.

Required qualifications, capabilities, and skills

• Seasoned experience in financial services, strategy/management consulting, operations, or technology, focusing on strategy, change, and project management.
• Previous experience with large strategic programs in Investment or Corporate Banking, or Management Consultancy.
• Expertise in data analysis for business or use case development, with strong Excel skills.
• Logical and structured approach to planning, problem-solving, and decision-making.
• Previous experience in Securities Services and strong risk and controls awareness.
• Effective presentation skills and advanced PowerPoint proficiency.
• Clear and confident communication skills, with the ability to influence stakeholders and engage with senior management.
• Ability to work under pressure and achieve project milestones within deadlines.
• Proven leadership in managing complex programs or projects, with 7+ years of relevant experience.
• Proficiency in data analytics, interpreting models, and providing insights for program execution.
• Experience in conflict management, facilitating discussions, and creating collaborative solutions.

Preferred qualifications, capabilities, and skills

• Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
• Implement automation to streamline project workflows and increase operational efficiency.
• Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
• Mentor team members to support their professional growth and enhance project management capabilities.

Branch Operations Lead – Old Town – Alexandria, VA