Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, ‘Life’s Good’, embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, “Jeong-do Management,” embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of ‘Customer-Value Creation’ and ‘People-Oriented Management’, these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

What We Can Offer

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

Driving better future mobility

VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG’s proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry.

Sales Support Specialist – CONTACT

Responsibilities

This position is an introductory position to Account Management and the LGEVU Sales department. Working across many internal and external departments, the main goal of this position is to ensure customer satisfaction while learning the different commercial aspects of a customer project.

Major Tasks Listed Below

• Commercial negotiation presentation preparation
• Understand quote breakdowns
• Update and maintain master price file for each product & respective customer(s)
• Setup new customers in LGE internal system
• Support coordination of engineering changes
• Business plan understanding and submission support
• Understand and report monthly variance to business plan to management
• Manage all prototype, pre-production and service requirements
• Support resolution of any overdue invoices
• Support resolution of any chargebacks that were not LGE responsibility
• Supplier portal management support
• Supplier ratings monitoring and improvement plans (quality & delivery)
• Packaging Understanding and Proposal Submission
• Capacity Study understanding and submission
• Tooling management & Invoicing
• Analyze and Understand Market Trends relating to North American Automotive Market

Qualifications

Other duties may apply

Required

• Bachelors degree or applicable experience
• 2+ years of working experience
• Strong written and verbal communication skills
• Strong organizational and MS Office skills (Outlook, Excel & PowerPoint)
• Ability to work early/late hours for business meetings
• Ability to Travel (International & Domestic) up to 15%

Preferred

• Previous Automotive Sales Experience preferred

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Field Service Technician

What We Can Offer

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity

We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in Brooklyn, NY.

• All candidates must be able to work coverage in the Brooklyn, NY metro areas.

In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.

Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.

Responsibilities

• Travel offsite to customers’ locations to perform maintenance and repair of LG’s equipment to ensure top product performance
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
• Immediately and accurately process paperwork and perform data entry upon completion of each job
• Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer’s home
• Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)

Qualifications And Requirements

• Minimum 1 year experience in a technical role (Field Service preferred)
• Experience repairing major appliances preferred (Refrigeration/sealed systems, cooking, cleaning products)
• Experience in the use of tools, and diagnostic test equipment
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues
• Valid Driver’s license in good standing
• Ability to obtain appropriate EPA Certification
• Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds

Product Manager

The Opportunity

Evaluates business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Applies broad knowledge of company product capabilities and service offerings with in-depth analysis of market position to create and expand the portfolio of products and solution alternatives. Works closely with product development to create products and validates early product definitions with customers. Uses technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities. Responsible for developing project plans designed to address customer needs and/or expand market share.

As The Product Manager, You Will

• Participate in consumer research projects related to product usage and comparative performance.
• Individual will have meetings with key customers to identify needs of product line for US market.
• Lead planning and execution of product exhibits and demos for launch and press events.
• Duties also include management of an image quality test lab which includes ordering, tracking, and setting up evaluation samples.
• Summarize reports and analyze to identify relative strengths and weaknesses and report to NJ management as well as HQ.
• Define methods for review and evaluation of products by popular review sites and publications, and use the latest tools for setup and calibration of products ISF Certification is preferred.
• The individual will write test documents, technical reports, and presentations for a wide audience that includes management in the US and Korea, technicians, engineers, and managers.
• Involvement with quarterly product road map committees to plan future state of product.

Qualifications

• Bachelor’s degree is required and10 years experience in high-tech, competitive intelligence, product management, strategic marketing, or strategy/management consulting required.
• Experience with delivering complex websites or consumer electronics products.
• Mobile Application and/or start-up experience a plus.
• Proficient in all MS Office Applications (Excel, PowerPoint, Outlook).

Recruiting Range

$100,000—$149,000 USD

Director, HA National Sales (Lowes)

Position Summary

Manages the sale of the organization’s products or services through the distribution/retail sales channel (sales to distributors/dealers/agents or sales to retailers) on a national or geographic basis. Incumbents at the Director level typically manage other sales managers.

Key Responsibilities

Develop sales strategies and tactics to execute business plans and grow customer business

Develop and present business proposals, negotiate pricing and secure customer orders in line with account business plans

Serve as primary LG contact with customer purchasing and marketing teams

Provide accurate volume forecasting to ensure adequate order fulfillment and bad inventory is minimized

Provide exceptional customer relationships by educating customers on LG products, monitoring and reviewing customer performance for sales optimization, ensuring two-way communication and managing operational excellence

Ensure all sales reporting and metrics are completed and submitted on time

Manages a team of employees, including hiring, training, coaching, goal setting, performance management and development

Job Requirements

GED is required but Bachelor’s degree preferred; MBA desirable

12 years of sales experience in related products/ accounts/customers with a proven track record of results and 5+ years sales management experience; MBA desirable.

Strong relationship builder, outstanding communications skills, solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L.