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First-Line Supervisors of Office and Administrative Support Workers
About the Role
Mercor is seeking experienced First-Line Supervisors of Office and Administrative Support Workers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It’s an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.
Key Responsibilities
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You’ll be asked to create deliverables regarding common requests within your professional domain
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You’ll be asked to review peer developed deliverables to improve AI research
Ideal Qualifications
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4+ years professional experience in your respective field
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Excellent written communication with strong grammar and spelling skills
More About the Opportunity
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Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours
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Project start date: immediately, lasting for around 3-4 weeks
We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
Contract and Payment Terms
- You will be engaged as an independent contractor.
- This is a fully remote role that can be completed on your own schedule.
- Projects can be extended, shortened, or concluded early depending on needs and performance.
- Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
- Payments are weekly on Stripe or Wise based on services rendered.
- Please note: We are unable to support H1-B or STEM OPT candidates at this time.
About Mercor
Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.
Earn $150 by referring
Operations Manager
About the Role
Operations Manager
Salary: Up to £31,000 per annum
Location: IWM North, Manchester
Contract Type: Full-time, permanent, 5 out of 7 days
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About the Role:
We’re seeking a proactive and people-focused Operations Manager to support the catering and hospitality operations at the Imperial War Museum, based in Manchester. This is an outstanding opportunity to help shape visitor experiences within a world-class institution that welcomes guests from across the globe. As Operations Manager, you will work closely with the General Manager to ensure the smooth running of our busy café, as well as delivering exceptional service standards on the conference & events that take place across the venue. You will also be supporting continual improvement across the operation.
Key Responsibilities:
- Support the General Manager in leading all catering and hospitality operations across café, conference, and event spaces, including coordinating food production, delivery, service, and equipment logistics.
- Ensure consistent delivery of high service standards through active floor leadership and team engagement.
- Build strong working relationships with venue stakeholders, assisting in responding to feedback and ensuring client satisfaction.
- Help oversee budgets, stock controls, and staffing levels to meet commercial targets and drive operational efficiency.
- Ensure full compliance with Health & Safety and Food Safety regulations, supporting training and policy implementation.
- Lead, motivate, and support teams across the venue, assisting with training, scheduling, and performance management.
- Contribute to strategic initiatives and operational improvements, aligning day-to-day delivery with organisational goals.
- Plan, organise and oversee daily catering operations for events, corporate clients, and on-site services, including liaising with clients to understand event requirements, timelines, and service expectations as well as conducting pre-event briefings
About You:
- Experience as an Assistant Manager, Operations Manager, or Deputy General Manager within hospitality, ideally in visitor attractions or multi-outlet venues.
- Proven ability to support the running of busy environments with high footfall and varied service styles.
- Strong financial awareness and understanding of budgets, cost control, and labour management.
- Excellent leadership skills, with experience motivating teams and supporting training and development.
- Confident communication and stakeholder engagement abilities.
- A passion for food, service, and delivering memorable visitor experiences.
- Ability to adapt in a fast-paced environment, supporting both daily operations and longer-term development projects.
- A keen operator that enjoys the buzz of operationally delivering events on variable sizes, due to this role being required on site for this.
Operations Manager
Job Description
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
At the Natural History Museum, we’re on an extraordinary journey – transforming how million of people experience science, nature, and our shared planet.
As a global centre of scientific excellence and a beloved cultural institution, we are sharing our collection and research with audiences across our planet. Global Touring is key to realising this ambition, delivering a broad range of exhibitions to both domestic and international partners, reaching 2 million visitors in the past year.
The Operations Manager plays a pivotal role for the team. As part of a high-performing, agile, multi-skilled Operations team, the postholder will manage key procurement for exhibitions (suppliers, transport), ensure exhibition venue requirements are met, and manage a broad range of significant projects. Working closely with senior stakeholders, external clients and suppliers, the role will support new exhibition activity whilst also leading on major decommissioning projects. The postholder will provide exemplary account management, whilst also supporting the Senior Operations Manager with developing operational procedures.
About you
As our Operations Manager, you’ll bring your talent for contract and exhibition management into tangible support for one of the world’s most inspiring institutions. You’ll thrive on building a dynamic portfolio of suppliers by effective relationship management, contract negotiations and delivering process improvements. With your financial acumen, you’ll effectively manage budgets and also work closely with stakeholders to ensure insurance requirements are met for exhibition partners.
With your outstanding communication and project management skills, you’ll be responsible for leading major exhibition decommissioning activity. You’ll represent the Natural History Museum to an array of domestic and international suppliers and clients, demonstrating your expertise in operational and exhibitions management. Collaborative and proactive, you’ll work closely with colleagues across the Museum on a broad scope of activity.
Meticulous organisation, a sharp eye for detail, and an ability to stay composed under pressure will ensure you deliver exceptional results in a fast-moving, purpose-driven environment.
If you’re a motivated relationship-builder with a track record of account and project management and you want to use your skills to make a lasting difference, we would love to hear from you.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work
Title: General Manager
Description:
Are you looking for a new challenge? If so, keep reading!
We have a brilliant opportunity for a General Manager, specifically aligned to our prestigious corporate client, joining our team based in London. Our client is a global financial institution with offices spanning across London, Bournemouth, Dublin, Edinburgh, and Luxemburg, with roots tracing back to 1799. One of their core principles is to deliver exceptional client service and that’s exactly what we expect from you!
We are looking for someone who is a real foodie and understands the importance of delivering an impeccable service and food offering. We want someone who can take people on a memorable journey, bring a wealth of knowledge and experience, and ensure the service is exceptional! This is a dynamic and hands on role, so you won’t be afraid to get involved. You will have outstanding stakeholder management, leadership capability and creative flair.
Reporting to the Resident Director of Operations, you’ll be the central point of contact for all stakeholders, ensuring seamless communication, strategic oversight, and hands-on delivery. You’ll co-ordinate across operations, clients, SMEs, and central teams to deliver high-impact projects on time, within budget, and to exceptional standards.
What’s in it for you:
- A salary of £65,000 – £70,000, DOE
- Generous annual leave that increases in line with service, with the opportunity to buy extra
- Access to an employee benefit scheme that offers deals and discounts across many organisations
- Pension scheme
- Life assurance
- Employee assistance programme, available for free 24/7
- Access to a network of trained mental health champions
- A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)
A day in the life of a General Manager:
- Overall ownership and accountability of operational management and financial performance of the unit
- Lead the mobilisation of key projects – new builds, refurbishments, service launches with a major focus on our client’s flagship Canary Wharf site.
- Ensure OpX and waste management processes are in place and weekly reviews are completed for production.
- Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales.
- Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements.
- Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
- Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
- Ensure strict compliance with Aramark Hygiene and Safety requirements
- Prepare and manage accurate projections for all P&L accounts including raw materials, wages etc.
- Plan and lead team management meetings and daily briefings
- Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)
- Identify & unlock opportunity for growth
- Develop strategic plans & value proposition
You’ll be set up for success if you have:
- Operational experience at management level in the contract catering industry
- Experience of P&L management and accountability with excellent financial and commercial acumen
- The ability to drive projects at pace, with exceptional attention to detail and flair
- Professionalism and the ability to present and report on relevant business information
- Excellent interpersonal and influencing skills
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.
Team Manager
Job Description:
Team Manager – Customer Services
Salary and benefits – £26,349
Location – Exeter
Working Pattern – 37.5 Hours per week between Monday – Sunday 08:00 – 20:00 (working 1 weekend in 4)
Contract Type – Permanent
Travel Required: Occasional visits to the client site (Around 1 in every 3 months)
Why work for Foundever?
We want a dedicated and people-focused Team Leader to ensure the seamless execution of daily operations. If you have a passion for people management and a commitment to delivering exceptional customer service, we encourage you to read further and apply.
Your working life is how you spend a large proportion of your time. Why not spend it realising your potential. We focus on you and, with your drive, look to create your best moments.
What you’ll be doing.
As a Team Manager, our people are your customers. You play a pivotal part in putting your team first and inspiring them to be great.
We advocate a People First approach throughout our business with Customer Service as our area of expertise. In our busy contact centre you will relish the opportunity to learn and develop your skills further by working collaboratively with colleagues, other departments and our Clients.
About you.
It is essential you have passion for management and customer service in order to create an environment for success through regular coaching, engaging and motivating your team.
It is also important that you are a confident and experienced leader, with great problem solving skills that can effectively deliver in a fast paced and changeable environment.
You will be a self-assured competent manager with experience in delivering effective HR solutions, from return to works to disciplinary procedures.
By leading the way you will develop your team’s skills and confidence in order for them to build brand loyalty by taking ownership of customer queries and providing consistently positive solutions.
Key Responsibilities:
- Lead and coach a team to meet and exceed business objectives, ensuring that financial, operational and quality metrics are consistently achieved.
- Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors.
- Continually review and monitor work performance of all Advisors against agreed KPI’s.
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values.
- Facilitate a culture of open and honest two-way communication with all team members.
- Ensure action from employee satisfaction surveys are implemented and continuously reviewed.
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job.
- Ensure appropriate actions are taken to improve client satisfaction survey scores.
Your Profile & Experience.
- Evidence of effective interpersonal, coaching/supervisory skills.
- Previous experience working in a call centre environment is essential.
- Excellent telephone, computer/keyboard, verbal and written communication skills.
- Good numeric and verbal reasoning skills.
- Effective problem-solving skills.
- Performance Management skills.
- Client/customer management skills.
- A clear criminal background check.
