Stockholders. As of 31 December 2023: Breakdown of share ownership: 34.73% by the Bettencourt family, 30.7% by international institutional investors, 20.13% by Nestlé, 6.63% by French institutional investors, 5.92% by individual shareholders, 1.89% by employees.
Omni-Channel Marketing Manager
Who We Are
- Most Innovative Companies – Fast Company, 2023
- Top 5 – Most Attractive Companies Worldwide Among Business Students – Universum, 2023
- Top 25 World’s Best Companies – TIME, 2023
- Top Companies for Executive Women – Seamount, 2023
- Best Place to Work for Disability Inclusion – Disability Equal Index, 2023
A Day in the Life
Requirements
Responsibilities
What We Offer
Your Future Team
We Are Committed and Engaged
Manager – Accounts Receivable Business Expert, Project Burger
This is a high-impact role with significant responsibility for transforming L’Oréal’s IT landscape while ensuring uninterrupted business operations and unlocking new capabilities. You will lead the Blackline related aspects of the Burger implementation. Your success hinges on fostering strong collaborations with business units and IT teams across L’Oréal USA/Canada and SalonCentric.
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- Align Blackline AR functionality to the objectives with L’Oréal USA / Canada / Salon Centric’s broader business strategy and global Burger project.
- Proactively identify and address implementation obstacles, offering viable solutions to keep the project on track.
- Align Blackline AR functionality to be NEO / S4 Compliant
- Collaborate with the Blackline, Process Out and OMS Product owners.
- Project Leadership & Stakeholder Management:
-
- As part of the Burger Project team, contribute and actively participate in the L’Oréal USA/Salon Centric Burger Steering Committee, providing clear communication on project progress, risks, and decisions.
- Proactively identify and address implementation obstacles, offering viable solutions to keep the project on track.
- Align Blackline AR project objectives with L’Oréal USA/ Canada /Salon Centric’s broader business strategy, including the OCS (Omni-Channel Supply Chain) and NEO transformation initiatives.
- Blackline AR Implementation & Optimization:
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- Define and implement the processes required for the successful Burger implementation of the Blackline AR, ensuring it meets current and future business needs for the following:
- key activities related to Accounts Receivable (AR) processes and payment, sales and settlement reconciliation and business functions
- Integration of Blackline and Azure Paas for aggregations.
- Remediation of Blackline AR for S/4
- Anticipate future business and technical requirements, including integration with existing systems like SAP (including potential migration to S4), Process Out (payment service provider platform), OMS, 3PL platforms, and other POS systems.
- Collaborate with business stakeholders to gather and analyze requirements, translating them into functional and technical specifications in alignment with the Burger program.
- Define and implement the processes required for the successful Burger implementation of the Blackline AR, ensuring it meets current and future business needs for the following:
- Technical Expertise & Testing:
-
- Lead the development and execution of comprehensive test plans to ensure the Blackline AR meets functionality, performance, and integration requirement as part of the Burger and NEO remediation.
- Develop and maintain documentation for configurations, customizations, and business processes.
- Collaborate closely with IT and technical teams to ensure seamless system integration and data flow.
- Project Management Excellence:
-
- Manage the project plan, meticulously tracking progress, CapEx and OpEx expenditures, and ensuring alignment with the business case assumptions.
- Lead change management efforts, effectively communicating changes and ensuring smooth adoption across the organization.
- Provide ongoing support during the Blackline AR NEO remediation, ensuring the achievement of defined success KPIs.
What We Are Looking For:
Key Qualifications & Skills:
- Bachelor’s degree, preferably in Information Systems, Engineering, Business, or a related field.
- 4+ years of proven experience in project management, ideally with a focus on supply chain or IT implementations.
- Prior experience with Blackline or a similar AR reconciliation platform is highly preferred.
- Experience in eCommerce and/or Retail environments is a significant plus.
- Strong understanding of order-to-cash processes, supply chain operations, and system integration principles.
- Expertise in project management methodologies, particularly Agile and Scrum.
- Proven ability to lead and motivate cross-functional teams, build consensus among stakeholders, and drive complex projects to successful completion.
- Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to identify root causes and develop creative solutions.
- Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment.
As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L’Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
Additional Benefits Information As Follows:
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Territory Development Manager
Things You’re Skilled In:
Proven sales expertise (2-3 years minimum experience) with exceptional presentation, communication (selling and closing skills), facilitation skills. Collaborating and being a great teammate.
Exceptional follow-up and follow-through skills
Ability to master and maintain full comprehension of brand education norms and processes, business platforms & business resources, and to effectively support the culture and distribution strategy by brand.
Strong analytical skills, with the ability to effectively manage budgets and T&E expenditures
Ability to manage multiple projects and commitments, organizing efficiently, managing time effectively, and adapting to complex and/or shifting priorities
At least 2-3 years of experience with a beauty products distributor highly desirable
Valid state driver’s license and clean driving record
Ability to travel heavily within territory (65-75%) as well as outside territory when required
Must live within the assigned territory
Responsibilities
What You’ll Do:
Leverages PPD (Professional Products Division) and SalonCentric resources and assets to realize PPD sales growth in territory by expanding existing accounts and generating new accounts; responsible for achieving sell-in and sell-through goals for PPD products.
Partners with distributor sales consultants (DSCs), StateRDA store owners and store associates/SalonCentric franchise stores and salons to achieve brand goals and objectives as determined with PPD brand managers and AVP Territory Development.
Manages strategic sell-in, special buys, and pre-selling of all major launches and initiatives presented by the brands.
Works with salons to increase service to retail sales, pre-booking and other business methods supported by Summit.
Coordinates and partners, with education and PPD teams, on in-store and in-salon educational programs to meet sub-distributor sales objectives and support launches/promotions within territory.
Assists with selling local, regional and national programs, classes and events.
Works with StateRDA/SalonCentric franchise owners, DSCs and store employees to schedule and coordinate brand programs within territory including sales meetings and other special events; executes monthly sales meetings and webinars to motivate, educate and influence PPD brand placement.
Provides support to sub-distribution field sales including sales consultant ride-alongs, detailing, special account calls and national initiatives; facilitates local trainings of sales consultants and store employees as needed.
Creates and tracks local promotions and programs for stores in territory using budgets established with Brands and AVP; communicates promotions and initiatives in a timely and consistent manner.
Works/Collaborates with Business Development Manager, on territory and business analysis, achieving goals, objectives and budgets, strategic planning; coordinates forecasting and presells. Communicates to AVP, VP and stores on findings and leverages findings/analysis to improve sales.
Attends and supports national shows and sales conferences, quarterly regional planning meetings, and distributor shows and events as directed.
What We Offer
Salary Range: The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Manager, B2B & B2C Platform Business Expert – Project Burger
This is a high-impact role with significant responsibility for transforming L’Oréal’s IT landscape while ensuring uninterrupted business operations and unlocking new capabilities. You will lead the SFCC and One SFA related aspects of the Burger implementation. Your success hinges on fostering strong collaborations with business units and IT teams across L’Oréal USA/Canada and SalonCentric.
-
- Align SFCC and OneSFA functionality to the objectives with L’Oréal USA / Canada / Salon Centric’s broader business strategy and global Burger project.
- Proactively identify and address implementation obstacles, offering viable solutions to keep the project on track.
- Align SFCC and OneSFA functionality to be NEO / S4 Compliant
- Collaborate with the SFCC and OneSFA Product owners.
- Project Leadership & Stakeholder Management:
-
- As part of the Burger Project team, contribute and actively participate in the L’Oréal USA/Salon Centric Burger Steering Committee, providing clear communication on project progress, risks, and decisions.
- Proactively identify and address implementation obstacles, offering viable solutions to keep the project on track.
- Align SFCC and OneSFA project objectives with L’Oréal USA/ Canada /Salon Centric’s broader business strategy, including NAFS (North America Fulfillment Supply Chain), OCS (Omni-Channel Supply Chain) and NEO transformation initiatives.
- SFCC and OneSFA Implementation & Optimization:
-
- Define and implement the processes required for the successful Burger implementation of the SFCC and OneSFA, ensuring it meets current and future business needs for the following:
- Canada for D2C, B2b and retail
- POS for LUSA/ Canada / Salon Centric
- Remediation of OMS for S/4
- Anticipate future business and technical requirements, including integration with existing systems like SAP (including potential migration to S4), OMS, WMS-ODES, 3PL platforms, and other POS systems.
- Collaborate with business stakeholders to gather and analyze requirements, translating them into functional and technical specifications in alignment with the Burger program.
- Define and implement the processes required for the successful Burger implementation of the SFCC and OneSFA, ensuring it meets current and future business needs for the following:
- Technical Expertise & Testing:
-
- Lead the development and execution of comprehensive test plans to ensure the SFCC and OneSFA meets functionality, performance, and integration requirement as part of the Burger and NEO remediation.
- Develop and maintain documentation for configurations, customizations, and business processes.
- Collaborate closely with IT and technical teams to ensure seamless system integration and data flow.
- Project Management Excellence:
- Manage the project plan, meticulously tracking progress, CapEx and OpEx expenditures, and ensuring alignment with the business case assumptions.
- Lead change management efforts, effectively communicating changes and ensuring smooth adoption across the organization.
- Provide ongoing support during the SFCC and OneSFA NEO remediation, ensuring the achievement of defined success KPIs.
What We Are Looking For:
- Bachelor’s degree, preferably in Information Systems, Engineering, Business, or a related field.
- 4+ years of proven experience in project management, ideally with a focus on supply chain or IT implementations.
- Prior experience with Salesforce Commerce Cloud (Demandware) or a similar e-commerce platform is highly preferred.
- Experience in eCommerce and/or Retail environments is a significant plus.
- Strong understanding of order-to-cash processes, supply chain operations, and system integration principles.
- Expertise in project management methodologies, particularly Agile and Scrum.
- Proven ability to lead and motivate cross-functional teams, build consensus among stakeholders, and drive complex projects to successful completion.
- Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to identify root causes and develop creative solutions.
- Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment.
As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L’Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
Additional Benefits Information As Follows:
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs