Louis Vuitton is owned by LVMH, a luxury goods company that was formed in 1987. Bernard Arnault is the majority shareholder and CEO of LVMH.
About the job
As an Artisan within our Care Services Team at our Warehouse in Botany, you will play a vital role in preserving the beauty, functionality, and emotion of Louis Vuitton creations. Working with iconic pieces that carry personal stories and generations of artistry, you will restore each item with precision and respect for the Maison’s standards of excellence.
This is an opportunity to contribute to the enduring legacy of Louis Vuitton — where your skill, passion, and attention to detail ensure that every client continues to experience the timeless joy of their cherished products.
Job responsibilities
- Repair and restore Louis Vuitton products, including handbags, small leather goods, luggage, and trunks, in accordance with the Maison’s exacting quality specifications.
- Deliver precise, qualitative craftsmanship within established timeframes, ensuring each piece reflects the highest standards of the brand.
- Work across techniques including sewing, painting, cutting, and finishing, with meticulous attention to detail.
- Operate manual tools and specialised equipment safely and skillfully.
- Conduct quality checks to verify that all repairs meet Louis Vuitton standards.
- Maintain a clean, organised, and safe atelier environment.
- Collaborate closely with the Care Services and Logistics teams to ensure seamless repair operations, including intake, tracking, and client communication.
- Uphold all company procedures and safety guidelines, reporting any discrepancies promptly.
Profile
- Proven technical experience, ideally within leather goods manufacturing or repair.
- Skilled in handcraft techniques; experience sewing on leather and canvas is highly regarded.
- Deep appreciation for quality, detail, and craftsmanship.
- A client-centric mindset, understanding that each piece represents a personal connection to our Maison.
- Self-motivated and capable of managing a repair project from start to finish with autonomy and care.
- Proficient in basic IT tools, including Microsoft Excel.
- Fluent in English; additional languages are an advantage.
Additional information
At Louis Vuitton, we believe that our greatest strength lies in our people — their artistry, curiosity, and dedication. We foster a culture of excellence, inclusivity, and continuous learning, where every individual has the opportunity to grow and contribute to our shared success. Joining Louis Vuitton means becoming part of a global family united by creativity and craftsmanship — where your talents will be celebrated, and your legacy will endure.
If you are inspired to bring your craftsmanship to a world-renowned atelier and contribute to the continued story of Louis Vuitton, we invite you to apply and become part of our Maison’s extraordinary journey.
In this competitive luxury environment, an outstanding After Sales service is key to build client’s loyalty to the Louis Vuitton brand. Under the supervision of the Care Service Team Manager, the Junior Craftsman will be responsible for repairing various Louis Vuitton products, including but not limited to handbags, wallets, luggage and trunks, etc.
Job responsibilities
Job Duties & Responsibilities
- Repair products in accordance with Louis Vuitton quality specifications and guidelines
- Achieve qualitative repair work within time frame settled by company standard
- Detail oriented with all aspects of the production process
- Ability to work in sewing, painting and cutting as necessary
- Ability to work with manual tools and equipment provided in the repair process
- Examine products to verify conformance to quality standards
- Maintain a clean, organized, and safe work area
- Effectively work independently and communicate within a team environment
- Respectful to others as well as to the equipment and facility
- Ensure compliance with regulatory and company policies and procedures, report any discrepancies immediately to supervisor
- Support intake activities to familiarize with overall care service processes
Profile
Key Requirements & Competencies
- Strong passion and interest in leather goods manufacturing/repair, with a willingness to learn and develop technical skills
- Knowledge of sewing on leather/canvas is a plus
- Detail, quality and safety oriented
- Client-centric mind set
- Self-motivated in order complete a repair from beginning to end.
- IT literate with basic computer knowledge; familiarity with advanced Excel for data organization and analysis is highly desirable.
- Commitment Period: Preferably minimum 4-6 months
“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”
OVERALL MISSION
As a Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build
Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is
delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure
succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team
members.
Job responsibilities
Main Responsibilities
Ensure achievement of team objectives on monthly and annual basis
Team Management and Development
- Support your team with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual development plans.
- Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager.
- Set individual and team goals; proactively assess and manage performance.
- Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
Client and Business Development
- Support the team in building long term Client relationship, leveraging the different clienteling tools to to ensure the highest level of Client experience
- Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation.
- Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team.
Floor Management and Operations
- Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client portfolio at the same time.
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved.
- Ensure policies are respected and support the team in all the daily operations tasks.
Profile
Expected Attitudes & Skills
- Strong communication and listening skills
- Proactive leadership style
- Excellent client development skills
- Business acumen
- Strong organizational skills
- Agility and resilience
- Proficient in Italian and English
Louis Vuitton Americas is seeking a Talent Development Intern. We are seeking a motivated and enthusiastic leader to support various HR initiatives for our teams’ ongoing professional development. Reporting to the Talent Development Manager, this diverse role will support our teams based in Retail, Corporate, Client Services Center and our Repair workshops.
This intern will assist in the project management, execution, and overall production of various talent development initiatives, ensuring alignment within the business strategy, employee growth and development.
Job responsibilities
- Training Experiences/Coordination: Assist in organizing and executing Talent Development trainings, workshops, meetings and panel discussions. These tasks include supporting on all administration tasks, venue logistics, participant communications and material preparation.
- Learning Materials: Support the sourcing, curation and distribution of learning materials. These key resources include presentations, facilitator guides, training workbooks and online learning modules.
- Training Program Support: Provide administrative and logistical support for & during the various training programs. This includes scheduling, tracking attendance, managing participant feedback and maintaining training records. Be on hand throughout the training program to support activities and workshops.
- Managing data: Updating and managing our Learning Management System (LMS).
- E-Learning Development: Support the development and maintenance of e-learning modules using various authoring tools and platforms. Assist in creating engaging and interactive online learning experiences.
- Communication Support: Assist in creating and distributing communication materials related to talent development programs, such as training announcements, newsletters, and intranet content.
- Cross-Functional HR Support: Assist in other areas of the HR Department and provide support where needed.
Profile
We are eager to speak to candidates with an aspiration to build a career in Human Resources, Learning & Development or related fields.
- Passionate about learning, people development, & training programs.
- Ability to host guests and provide an elevated experience
- Highly organized with strong communication skills (written and verbal).
- Attention to detail and follow-through skills.
- Analytical and problem-solving skills.
- Enthusiasm, growth mindset and a “can-do” positive attitude required.
- Ability to work independently and part of a larger team; a strong team player required.
- Advanced MS Excel (Macros, VLOOKUP, Pivot Tables), MS Word, MS PowerPoint required.
- Experience with graphic design software (Canva, Adobe Photoshop, Illustrator, etc.) is a plus.
- Strong understanding of technology and ability to partner with different departments.
Compensation
Undergraduate Interns will be compensated at: $20/hour
Graduate Interns will be compensated at: $25/hour
Criteria
Currently enrolled undergraduate/graduate student pursuing a degree in a related field of study.
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