Louis Vuitton is owned by LVMH, a luxury goods company that was formed in 1987. Bernard Arnault is the majority shareholder and CEO of LVMH.
Client Care Associate – Part Time
Louis Vuitton Easton Columbus is seeking an organized, motivated and results oriented Client Care Associate to join its team! A Client Care Associate will be an ambassador of the Brand, with a special and strong emphasis on after sales service. You will ensure that every Client is treated according to the Louis Vuitton Promise. As a Client Care Associate, you will discover your Clients and their every need. You will guide them by cultivating trusting relationships and making sure they feel cherished, understood and a special part of the Louis Vuitton family. As the voice of Client Services in the store, you will champion all services offered by Louis Vuitton, as well as mentor and coach teams to make the difference with every Client.
Job responsibilities
In this role, you will ensure our Clients are updated at all stages of the repair process, contributing to an overall rewarding client experience. You will consistently follow up with clients regarding their items or inquiries, and be creative in exploring options or recommendations that would best suit the client and company. Our Client Care associates master an in-depth knowledge of the Brands technological aspects, processes and procedures. You will also work as a business partner with the Operations team to define a smooth Back of House process and routine in order to best support the Client Experience.Essential duties and responsibilities of a Client Care Associate include: After Care Services Policies and Procedures Inventory Management Quality Control Client Satisfaction
Profile
This is an opportunity for client-centric individuals who thrive in a fast-paced environment. We encourage someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand. The ideal candidate will effectively communicate and educate clients on the intake, repair, and follow-up process to set clear expectations. You will encourage a service mentality with a dedication to elevating the client experience.
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
Regional Visual Merchandising Manager – Hawaii
The Regional Visual Merchandising Manager will act as a proactive force leveraging visual merchandising as a way to drive sales. You will be responsible for driving consistency, quality and sophistication of the visual merchandising implementation on all product categories within the store.
The role will include managing all aspects of store zoning and rotations in collaboration with the store team, ensuring key products are selected and well displayed to maximize business opportunities, leading window product changes and installations including coordination with corporate and local suppliers, collaborating with store team on business events (sales trends, new launches, new collections, special events) and training the team on visual merchandising topics.
This position will be based, on-site, out of our Louis Vuitton Honolulu locations and will require local travel throughout the Hawaii market (currently inclusive of Oahu and Maui).
Profile
Strong communication and interpersonal skills are important as regular qualitative feedback to Regional and Corporate partners will be required.
Additionally, the successful candidate will have previously held a senior level or multi-unit Visual Merchandising Management role and has experience leading visual execution in a fast paced, retail (preferably luxury) environment. It is essential that you have an expert knowledge implementing visual merchandising strategies and standards, window installations, and experience across different product categories.
The appointed candidate will be offered a salary within the range of USD$130,000 – $150,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.
Client Advisor
At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.
Louis Vuitton is seeking highly motivated, curious, and customer-focused Part Time Client Advisors at our Nashville location with an undeniable passion for creating memorable experiences for our worldly clientele. Reporting to the Team Manager, as a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need, you will tailor their experience within our store to elevate their experience and impression of the Brand while also ensuring to build long-lasting relationships, which will be maintained through the usage of our in-house clienteling tools and systems.
Job responsibilities
At Louis Vuitton, we are committed to providing exceptional service and creating unforgettable experiences for our clients. As a Client Advisor, your key responsibilities will include:
- Client Experience: Deliver an exceptional client experience by understanding and fulfilling clients’ needs and preferences.
- Brand Ambassador: Represent the Louis Vuitton brand with passion and enthusiasm, ensuring that every client interaction reflects our values and commitment to excellence.
- Sales Achievement: Achieve individual and team objectives and sales goals through effective client engagement and relationship building.
- Product Knowledge: Learn and master Brand and product knowledge across all categories to provide informed and personalized advice to clients.
- Clienteling: Leverage clienteling tools to develop long-term relationships with clients, ensuring personalized follow-up and engagement.
- Collaboration: Work collaboratively with team members to create a positive and dynamic store environment.
Profile
This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal ‘advisor’ to their clients with a passion to develop their career in a luxury retail environment. The ideal candidate will have:
- Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
- A strong strategic sales and commercial mindset, with the ability to achieve individual and team sales goals.
- A passion for building and maintaining meaningful relationships with a diverse client base.
- A willingness to learn and continuously improve personal and team performance.
- Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
- Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
Skills development opportunities
You will have access to a range of skill development opportunities that will enable you to excel in your role and advance your career within the LVMH Group:
- Mastery of Louis Vuitton product knowledge and clienteling tools.
- Proficiency in sales techniques and achieving sales targets.
- Ability to provide personalized advice across all product categories.
- Strong communication and interpersonal abilities.
- Problem-solving and adaptability in a dynamic work environment.
- Commitment to continuous learning and personal development.
Operations Associate
Our Louis Vuitton store in Aventura is seeking a motivated, organized, and goal-oriented Full Time, Operations Associate to join its team.
Profile
We value client-centric individuals who thrive in a fast-paced environment and welcome someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand.
In this role you will secure back-of-house efficiency, supporting the team in providing optimal service to clients and ensuring all processes are completed in line with the standards of the brand.
This is an ideal position for someone seeking to grow their career in a luxury retail back-of-house environment and an interest in contributing their skill and knowledge of operations, stock, repairs and after sales.
To be successful in this role you should have experience working in a retail environment with an operations focus. You must be someone who is extremely organized, loves problem-solving, is detail oriented and approaches all issues proactively. Luxury retail experience is preferred.
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
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