Bring Your Amazing Self to Work

At Macy’s, Inc. we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Manager, Business Administration leads the essential activities and colleagues that drive Stores’ business processes, enabling Macy’s Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions.

What You Will Do

• Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. Maintain profit through effective staffing, weekend compliance, and controllable expenses.
• Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring.
• Interview, hire, train, coach, develop, evaluate, and discipline direct reports. Establish work strategies, manage colleague performance and behavior, and address and resolve complaints.
• Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation. Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates.
• Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements.
• Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory. Maximize sales and minimize expenses.
• Oversee the store’s monthly P&L, including selling cost and average hourly rate compliance. Develop action plans to drive overall store profitability.
• Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand. Maintain and balance staffing to meet targets.
• Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits. Resolve store environment issues and safety concerns in partnership with the Facilities team.
• Work a flexible retail schedule, including days, evenings, holidays, and weekends.

Skills You Will Need

Leadership and Management: Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management.

Operational Management: Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability.

Recruitment and Retention: Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement.

Training and Development: Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates.

Collaboration and Communication: Strong collaboration skills and excellent communication, writing, and presentation abilities.

Customer and Team Focus: Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in a retail store.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy’s career as we continue to focus on creating exciting and memorable experiences for every Macy’s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy’s colleagues and customers.

Bring your creativity, energy, and ideas to the Macy’s team – Apply Today!

STORES00

Are you ready to bring your amazing self to work?

At Macy’s, Inc., we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Summary

Are you ready to make this holiday season magical for our shoppers? As a Seasonal Store Support Colleague, you will be the backbone of our holiday operations. In this role, you’ll manage the flow of merchandise into and out of our stores, handle the unloading and processing of inventory, and pick, pack, and ship customer orders. You will work with other team members to achieve department goals and maintain a positive work environment. Most importantly, you will put the customer first, greeting and assisting our customers when needed.

We’re looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

• An inclusive, challenging, and refreshingly fun work environment
• Generous employee discount at Macy’s and Bloomingdale’s, on top of other offers and discounts
• Access Your Wages Anytime – Easily access wages you’ve earned, without waiting for payday!
• Employee Assistance Program (mental health and financial literacy resources)
• Potential for year-round employment opportunities

What you will do

• Greet customers warmly and direct them to the appropriate department.
• Unload and unpack merchandise, remove packaging, and add security tags
• Sort and label merchandise, keeping the receiving area clean and organized
• Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures
• Ensure promotional signage is accurate and up-to-date
• Move merchandise to the stockroom or sales floor, assisting with product placement and seasonal changes
• Select and pack merchandise from the selling floor, process shippable returns, and abandoned in store pickup orders
• Retrieve and deliver orders curbside, ensuring timely completion of online pickups
• Collaborate with team members to meet goals and maintain a positive environment

Who you are

• Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self-starter; able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.

Essential Physical Requirements

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
• Lifting and moving items weighing up to 50 lbs.

Associate Buyer

The Associate Buyer will elevate Macy’s competitive position by buying merchandise to drive sales and profitability across stores and online for your family of business. You will work closely with existing vendors to curate a distinguished Macy’s assortment, as well as seek out new and differentiating vendors to satisfy our customer demand. The Associate, Buyer will focus on achieving sales, gross margin, turn over and pricing execution in your assigned area of the business. You will develop and implement strategies by vendor, collaborating with planning to analyze and respond to sales trends.

An Associate Buyer is known as a trusted, collaborative, and results-oriented leader, serving as a key business partner and change agent with the ability to lead through influence. Demonstrating professional maturity and industry credibility, the ideal candidate must navigate and lead effectively through significant complexity. A crucial aspect is the candidate’s comfort and effectiveness in promptly evaluating and phasing out legacy approaches that no longer align with the current strategy. Equally valued is the candidate’s reputation for visionary thinking and a strong commitment to swift decision-making.

What You Will Do

• Make all purchasing decisions independently of Buying Director that satisfies the customer demand to achieves sales, turn and margin plan.
• Understand competitive marketplace and pursues white space opportunities that align with company strategy.
• Competitive shop and determine the action necessary to address competitive challenges. Identify any product opportunities and provide suggestions and input in product development to vendors.
• Support Buying Director to drive in-season business effectively by influencing promotional strategies based on current business needs.
• Attend Market appointments prepared with strategic assortment plans and an understanding of product to support customer preferences.
• Set the vision and determine call to action for assortment-building opportunities in partnership with Planning, Pricing and Cross Functional partners.
• Collaborate with planning partner to develop and execute assortment strategy.
• Develop pre-season assortment vision that ties to company key priorities and insights from Digital and Planning Director counterparts.
• Partner with Financial Planning to ensure department-level financial targets support assortment strategy.
• Decide on in-season changes for the department and vendors based on sales, margin, and turn forecast from Financial Planning.
• Support the Financial Planning and Buying Director in building seasonal strategy components based on targets.
• Provide Buying Director with category, class, and item performance analysis to assist in determining in-season item-level changes to make.
• Maintain an industry presence that allows for connections, new business opportunities, and ideas at Macy’s. Represent and support the Macy’s brand while maintaining this presence.
• Communicate with vendors to ensure timely collection of MDAs/markdowns/RTVs and partner with Financial Planning to ensure alignment with in-season VMT input.
• Rely on data analytics (PE and dynamic pricing) to develop POS and Perm pricing strategy and ensure execution is as intended, hitting financial metrics and driving sales and profitability.
• Review discount rate and sales performance in promo planner, making adjustments as needed to hit financial sales and margin goals.
• Execute both POS pricing in promo planner, using dynamic recommends, and work with the associate buyer on permanent markdown execution in UPM.

Skills You Will Need

Financial Business Acumen: Ability to understand and analyze financial aspects to make informed strategic decisions.

Retail Strategy and Tactics: In-depth knowledge of market trends, customer behaviors, and competitive landscapes..

Change Management: Comfort and effectiveness in leading teams through change ensuring successful adaptation.

Visionary Thinking: Ability to be a forward thinking and innovative leader with a vision to drive transformative strategies propelling family of business to new heights.

Communication Skills: Effective communication with candor, valuing open debate to bring the best ideas to life.

Growth Mindset: A growth-oriented mindset, coupled with the ability to coach teams in embracing growth opportunities.

Strategic Planning: Experience in driving strategies and plans supporting a compelling core and curated assortment.

Collaboration and Coordination: Skill in partnering closely with General Business Managers (GBMs) and Digital Directors for coordination and alignment across digital strategy and families of business.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3+ years of direct experience.
• Ability to work with mathematical concepts such as probability and statistical inference; apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

Seasonal Retail At Your Service Associate, Southdale Center

The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

We’re looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits – may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

What you will do

• Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale
• Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement
• Assist customers in all aspects of the total store experience, including customers using devices to shop and compare
• Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free
• Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.  Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
• Demonstrate knowledge of store products and services to drive sales and minimize returns
• Sell gift cards and work to resolve customers’ Macy’s card issues, as needed.
• Follow store’s audit policies and procedures
• Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures

Skills You Will Need

• Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
• Communication: Comfortable communicating with customers virtually, via phone, and in person.
• Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Collaboration: Partnership with the total team to drive sales and deliver the customer experience

Who you are

• Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.

Essential Physical Requirements

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
• Lifting and moving items weighing up to 30 lbs.