Marc Jacobs (born April 9, 1963) is an American fashion designer. He is the head designer for his own fashion label, Marc Jacobs, and formerly Marc by Marc Jacobs, a diffusion line, which was produced for approximately 15 years, before it was discontinued after the 2015 fall/winter collection.
PT Bookseller – Bookmarc
ate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
About Marc Jacobs
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
FT Sales Supervisor – Scottsdale Fashion Square
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Scottsdale location in Scottsdale, Arizona. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Consistently achieve or exceed individual & store sales and other commercial KPIs
- Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
- Ensure the store is always guest ready – a place where clients feel comfortable, welcomed and free to be themselves
- Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
- Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
- Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
- Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
- Foster a culture of collaboration and open communication with colleagues and management
- Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
- Open and close the store according to Marc Jacobs procedure
- Ensure both the sales floor and stockroom are well-organized
- Adhere to all company policies and procedures
QUALIFICATIONS:
- 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
- Prior leadership experience strongly preferred
- Experience in generating sales, building, and developing client relationships
- Demonstrated verbal and written communication skills
- Delivers Excellence – demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit – embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative – promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays
PT Sales Associate – Somerset
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Somerset location inTroy, Michigan. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Consistently achieve or exceed individual & store sales and other commercial KPIs
- Ensure the store is always guest ready – a place where clients feel comfortable, welcomed and free to be themselves
- Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
- Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
- Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
- Capture client data by cultivating new and existing client relationships
- Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
- Foster a culture of collaboration and open communication with colleagues and management
- Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
- Ensure both the sales floor and stockroom are well-organized
- Adhere to all company policies and procedures
QUALIFICATIONS:
- 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
- Experience in generating sales, building, and developing client relations
- Demonstrated verbal and written communication skills
- Delivers Excellence – demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit – embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative – promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays
Assistant Store Manager – Wrentham
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks an Assistant Store Manager to join its Wrentham Premium Outlet in Wrentham, Massachusetts. The Assistant Store Manager will support the Store Manager in the daily operation of the store including the overall management of the team, merchandise, and sales results. They will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Sales Support:
- Demonstrate leadership by playing an active role on the selling floor
- Support the sales process as needed
- Assist in facilitating solutions to customer issues
- Model the standards for customer service
- Uphold company and store standards, policies and procedures
Visual Merchandising:
- Ensure store visual merchandising standards are met and maintained
- Support the Visual Team in planning and performing any necessary changes in visual environment
- Review sales frequently and take action on visual merchandising to improve sales
Staff Training and Development:
- Provide guidance to sales and support teams – deliver constructive feedback and learning opportunities
- Support the Store Manager with the recruitment, training, development, and succession of team members
- Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives
Operations:
- Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
- Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed
- Perform any special projects or tasks as directed by the Store Manager
QUALIFICATIONS:
- 5+ years’ retail experience
- Previous experience managing others within a customer service environment required
- Proven record of motivating, developing, and coaching team members
- Strong analytical skills – ability to analyze retail KPI’s and on-floor behaviors
- Demonstrated verbal and written communication skills
- Passionate about the customer experience
- Ability to connect to the customer through excellent service, strong visual presentation and business acumen
- Delivers Excellence – demonstrates passion and empathy, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit – embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative – promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays