Today, our iconic products like M&M’S®, SNICKERS®, ORBIT®, EXTRA®, Skittles® and KIND® are enjoyed in more than 180 countries.

Equine Sales Specialist

Job Description:

Equine Sales Specialist

Location: Minnesota, Wisconsin, Illinois, Iowa

Must live within Territory Boundaries

The Equine Sales Specialist (ESS) primary responsibility is to physically visit and manage predominately the mass retail locations and independent retailers. The ESS will work closely with the Key Account Manager and National Business Development manager to merchandise customer locations, sell-in the marketing calendars and build customer promotions using marketing funds (MDF).

This ESS will work in collaboration with the Mass Retail Sales Manager to drive distribution and sales of BUCKEYE™ Nutrition products in the NW market. Primarily focused on but not limited to Minnesota, Wisconsin and Illinois.  Accountable for profitable business growth via the achievement of specific gross sales value, improvements in store merchandising metrics (including SKUs/store, preferable positioning, signage/POP placement, and developing Ambassadors/influencers in the store), and distribution targets.

The ESS will be the supporting contact for both the retail business, distributors and end-users in the NW territory.

What are we looking for?

• Bachelor’s Degree
• 2+ years previous sales experience – account management preferred
• Mass retail experience preferred (Farm Fleet, Tractor Supply, etc.)
• Ability to lift 50lbs. & work remotely
• Must live within territory boundaries

What would be your key responsibilities?

• Responsible for our partners In the Northwest region of the U.S. for Mars Horsecare US, with primary focus in Minnesota, Wisconsin, Illinois, and surrounding states.
• Develop and manage current and prospective independent and multi-location retailers within the territory.
• Formulate a strategy for top key distributor accounts and mass/Independent retail accounts. Define objectives and goals, including optimizing distribution, increasing account penetration with additional SKUs and garnering recommendations at retail.
• Support and provide insights to team impact planning session
• Support cross functional teams with a sales perspective to other functions, collaborating with R&D, Marketing and Logistics on projects including, but not limited to Pricing, Distribution, SKU Rationalization, Promotional Calendars, Category Management, etc.
• Must be incredibly organized, prioritizing critical activities and leveraging sales skills and given sales tools to achieve or exceed agreed objectives.
• Measure and evaluate specific territory business (KPI’s, trends, gaps/opportunities, what’s working/not working).
• Participate in team conference calls, training and attend all sales meetings.
• Responsible for achieving profitable sales and share growth in alignment with sales plan goals/objectives.
• Ensure flawless tactical execution of all merchandising and new item launches resulting in achievement of sales plan goals.
• Key point person for customers (Retail stores, distributors, buyers, end-users, business owners and managers).
• Analyze business opportunities and provide input to the Mass Retail Key Account Manager to enhance overall business results.
• Overnight travel within the territory and to sales meetings and Industry shows.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.
• A company vehicle is included with this role.

All applicants must have permanent legal authorization to work in the United States. Mars does not sponsor employment visas for this role.

This position is not eligible for relocation benefits.

#LI-WC1

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Commitment to Equal Employment Opportunities
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accomodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Note to Search Firms/Agencies:
Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific.  Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.  

Hotel Chocolat – Sales Associate (Chicago, IL)

The Hotel Chocolat Sales Associate is responsible for ensuring that customers are welcomed into stores and provided with excellent service, making sure that our stores inclusive of all elements of Retail, Food & Beverage are well presented according to our Retail Excellence guidelines. To accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’

Product knowledge is vital to the brand image.

JOB ROLE AND RESPONSIBILITIES

Customer service Experience – Responsible for providing excellent customer experiences through delivery of our experience programme, Phoenix, which will include welcoming customers, exploring the customer needs and being available to answer any questions or provide any support they may need, to deliver an excellent customer journey in our stores through retail and café, whilst Optimise sales through effective customer experience and selling techniques.

Brand – Be a Brand Ambassadors and you will share and develop your retail and cocoa knowledge to give all our customers a consistent customer experience.

Product knowledge – Responsible for learning our range of products including the variety of products and categories we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics. Will also be running tasting sessions and demonstrations for customers of products.

Stock – Working with the team on receiving deliveries, adhering to H&S guidelines, and ensuring stock is safely secured in stockroom areas. On the shop floor, responsible for ensuring stock is presented appropriately according to guidelines, kept clean and tidy and best before dates are adhered.

Café – In stores with café facilities, preparing hot and cold drinks, ice creams and Food offering according to guidelines adhering to the allergens, quality, and health and safety standards and following the process outlined to make the products. Serving customers food with the relevant cutlery and presentation.

Operations – Ensure Health & Safety compliance through effective Daily Operations.  Maintain outstanding hygiene & cleanliness standards throughout the store.  Maintain all aspects of store security in accordance with company policies & procedures (example: Cash, Stock, IT, Buildings, H&S). In the absence of the Store Manager and Assistant manager, be responsible for the opening and closing procedures for the store & all business requirements whilst holding the store and Keys.

SKILLS AND EXPERIENCE

We don’t have any essential requirements, but we do have a few areas we’ll look for in during the recruitment process.

Customer service – previous experience of working in customer service is not essential. A positive attitude and desire to work in a customer facing environment are of greater importance.

Teamwork – can demonstrate previous experience of working as part of a team to achieve a shared goal or target. Understands that working in retail means being flexible to support colleagues and workload according to needs.

Merchandising skills – Able to identify product types and use guidelines to ensure displays are well presented and stocked according to specifications, seasonal promotions, and special offers.

Communication – asks relevant questions to ensure they are listening carefully to customers individual needs and reacting accordingly. Adapting their style to different customer types. Communicates openly and honestly with respect and clarity with colleagues and manager.

Product knowledge – able to learn about a diverse range of products but also able to understand the background to those products- how they’re grown and produced as well as a passion for cocoa, and a strong desire to learn about people’s differing tastes and any relevant allergens. Always ready to learn about new products and innovations as they are introduced.

VALUES AND BEHAVIOURS

Our values: Authenticity, Originality and Ethics shape and guide everything we do, they are a core part of our business and what it means to be part of Hotel Chocolat.

Our People Pledge is that all employees should be treated with fairness, equality, and grace – be brave and be kind.

Our Ingredients for Success are the things you need to demonstrate in your role, the skills, and behaviors that when added together ensure that you are at your best.

I AM ME:

• I use my initiative to get things done.
• I take ownership of my development, with the support of my Line Manager.
• I treat everyone with respect and call out behavior that goes against this when I see it.

I AM INSPIRATIONAL:

• I listen carefully to all colleagues and customers.
• I have a passion for what we do at HC and I am an ambassador for the brand.

I AM A TEAM PLAYER:

• I build good working relationships with colleagues and am comfortable working with new people.
• I understand that wellbeing is a priority and know where and how to seek support.

I AM COMMERCIAL:

• I consider the HC values when making decisions.
• I think of ways to make my customers lives better or easier.

I AM BRAVE. I AM KIND.

• I deliver what I say I will, taking accountability and ownership for my actions

Summer 2025 Mars Petcare Supply Chain Customer Supply Internship – Franklin, TN

Here at Mars, we work together for the world we want tomorrow, for people, pets and our planet. From being a socially responsible business, to investing in our Associates to help them be their best selves – we’re always looking at how we can make tomorrow brighter.

As an Associate, the paths you choose, the relationships you build, and the opportunities you make, are all made by you. You have the freedom and ownership to create your own Mars career journey with tons of support and development along the way. We’re always seeking to transform today’s talent into the leaders of tomorrow – start your journey at Mars today.

Petcare Supply Chain Internship Experience

As a Petcare Supply Chain Intern, you will gain exposure to the following areas:

Information Delivery:​

• Uses SQL, Tableau, and other analytics tools to create datasets and visualizations that address Supply Chain needs Identify and implement automation processes to simplify recurring reporting and analytics tasks Recognize areas of improvement within the Information Delivery systems and continuously improve processes to ensure our Customer receives “Best in Class” Customer Service and Metrics. BS/BA degree in Computer Science, Information Systems, Business Analytics, Data Science, Operations Research, Statistics or equivalent business experience Operational knowledge of SQL Experience with Analytical Tools / Applications (Alteryx, Dremio, Azure Data Bricks, etc.) Data Visualization experience such as Tableau or Power BI

Customer Supply Chain:

• ​Management of all customer sales orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service. Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer’s day to day inventory levels, promotional activity, and new item launches/discontinuations Ownership of load tracking and issue resolution from origin shipping location to customer destination. Responsible for order entry accuracy, including to ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer. Proficient management of customer data in SAP and related systems including Customer Material Information Records, and other databases. BA/BS degree, in Supply Chain, Logistics, Business or related field. Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel/Analytical skills, Customer Service, Customer Facing, Written and verbal communications, SAP (Preferred).

Logistics:

• Ensure on time delivery for Mars Petcare outbound shipments. Ensure shipments have assigned carriers by following an established routing guide. Utilizing the TMS system to process shipments, assign appointments and assign reason codes. Work with carriers to secure shipment coverage and address issues that come up throughout the life cycle of the shipment. Collaborate with Mars sites and internal teams to ensure on time delivery to customers. Maintain a desk guide to ensure all processes are up to date and accessible by the team.BA/BS degree, in Supply Chain, Transportation Management, Logistics, Business or related field. Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel and PPT, Analytical skills, Written and verbal communications, SAP/ JDA / Rebus

What are we looking for

• Education & Professional Qualifications: BA/BS degree, preferably in Supply Chain, Logistics, Business or related field.
• Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel/Analytical skills, Customer Service, Customer Facing, Written and verbal communications, SAP (Preferred).

Key Responsibilities

• Management of all customer sales orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service.
• Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer’s day to day inventory levels, promotional activity, and new item launches/discontinuations
• Ownership of load tracking and issue resolution from origin shipping location to customer destination.
• Responsible for order entry accuracy, including to ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer.
• Proficient management of customer data in SAP and related systems including Customer Material Information Records, and other databases.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• The Mars Internship Experience is a 10–12-week summer program providing excellent depth of experience with real world business problems and opportunities.
• Exciting professional and social engagement activities throughout the experience that provide opportunities to network with your intern peers all the way up to senior leaders.
• Ongoing coaching and mentorship to help you succeed and get the most out of your experience.
• A hybrid work model that simultaneously celebrates the benefits of focusing remotely and the connection & co-creation that happens when we work together in person.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• Some of the perks you will receive are an industry competitive salary & benefits packages, fun freebies, and pet-friendly offices.