Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Specialist

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Our Team

As consumer preference for digital payments continues to grow, ensuring a seamless and secure consumer experience is top of mind. Optimization Solutions team focuses on tracking of digital performance across all products and regions, understanding the factors influencing performance and the broader industry landscape. This includes delivering data-driven insights and business recommendations, engaging directly with key external stakeholders on implementing optimization solutions (new and existing), and partnering across the organization to drive alignment and ensure action is taken.

• Are you excited about Data Assets and the value they bring to an organization?
• Are you an evangelist for data-driven decision-making?
• Are you motivated to be part of a team that builds large-scale Analytical Capabilities supporting end users across 6 continents?
• Do you want to be the go-to resource for data science & analytics in the company?

The Role

• Work closely with global optimization solutions team to architect, develop, and maintain advanced reporting and data visualization capabilities on large volumes of data to support data insights and analytical needs across products, markets, and services
• The candidate for this position will focus on Building solutions using Machine Learning and creating actionable insights to support product optimization and sales enablement.
• Prototype new algorithms, experiment, evaluate and deliver actionable insights.
• Drive the evolution of products with an impact focused on data science and engineering.
• Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.
• Perform data ingestion, aggregation, and processing on high volume and high dimensionality data to drive and enable data unification and produce relevant insights.
• Continuously innovate and determine new approaches, tools, techniques & technologies to solve business problems and generate business insights & recommendations.
• Apply knowledge of metrics, measurements, and benchmarking to complex and demanding solutions.

All About You

• A superior academic record at a leading university in Computer Science, Data Science, Technology, mathematics, statistics, or a related field or equivalent work experience
• Experience in data management, data mining, data analytics, data reporting, data product development and quantitative analysis
• Strong analytical skills with track record of translating data into compelling insights
• Prior experience working in a product development role.
• knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture.
• proficiency in using Python/Spark, Hadoop platforms & tools (Hive, Impala, Airflow, NiFi), and SQL to build Big Data products & platforms
• Experience with Enterprise Business Intelligence Platform/Data platform i.e. Tableau, PowerBI is a plus.
• Demonstrated success interacting with stakeholders to understand technical needs and ensuring analyses and solutions meet their needs effectively.
• Ability to build a strong narrative on the business value of products and actively participate in sales enablement efforts.
• Able to work in a fast-paced, deadline-driven environment as part of a team and as an individual contributor.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Manager

Mastercard Data & Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty and risk management services to financial institutions, retailers, and governments worldwide. The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile tea is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
As part of the Data & Services Operational Excellence team, the successful candidate will drive world-class operations at the core of all product development, delivery, and support. They will support the development of a comprehensive operations strategy with a focus towards achieving operational scale for future growth by improving quality and efficiency across Data & Services.
Role
• Manage the overall coordination, status reporting, financials, schedules, and stability of project-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirements
• Develop detailed project plans and manages all implementation processes within budget constraints
• Take a lead position in complex initiatives of strategic importance (e.g., cross functional/ cross geographies)
• Develop compliance methodologies, including the creation of project metrics and charters, and risk mitigation and communication strategies. Establishes function metrics for measuring and tracking customer satisfaction
• Act as trusted business partner and project management advisor for project managers, consulting on escalations and advising on methodologies
• Ensure project objectives are met within agreed upon time, scope, and resources required
• Communicate project updates to key stakeholders including senior leadership
• Create KPI’s to measure project success
• Consult on new products, processes, or standards that support the business
• Lead change planning and execution across several initiatives within D & S
• Identify what is changing and communicate the “what’s in if me”
• Conduct change impact assessments, build change plan, highlight gaps, manage change needs
• Build a support model to address gaps, monitor progress, and track SLA’s
• Manage communications, provide updates, and conduct readiness assessments
• Prepare training needs analysis, define business readiness criteria, gain readiness signoffs, manage cut overs, and go live plans
• Create communication and messaging to internal & external stakeholders
• Partner with project manager to deliver the initiative
• Think innovatively, challenge status quo, reinforce change, advocate for change
• Identify changes & key processes, manage changes, and communicate as needed
All about you:
• A PMP and/or a change management certification preferred
• A Bachelor’s Degree in Business, Finance, or related discipline. Master’s Degree preferred.
• Business relationship leader responsible for overall relationship and deliverables across all projects
• Experience determining key business opportunities to lead technology projects
• Experience driving large scale strategic transformations through program and change management
• Experience in leading large global projects including selecting talent and planning/allocating resources across multiple geographies and functions
• Experience forecasting needs, developing strategy, and setting goals for a function
• Extensive experience motivating team members and coaching them through career milestones and progression
• Extensive experience delivering presentations that require critical decision making from senior leadership and have significant change management implications
• Has experience leading global projects and programs across multiple geographies and functions
• Business relationship leader responsible for overall relationship and deliverables across all projects
• Experience working in cross-functional and large projects
• Adherence to forecast budgets, developing strategy and setting goals for a business function
• Demonstrated success building relationships and delivering results on key strategic initiatives
• Experience delivering presentations and engaging with senior leadership

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Analyst – Business Transformation & Revenue Assurance

Overview of Mastercard Services

Services is Mastercard’s professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at www.mastercardservices.com/en.

Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.

About the Role

• As an Analyst – Business Transformation and Revenue Assurance, you are expected to:
•  Develop a strong understanding of our business environment
•  Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
•  Drive Quality and Revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps
•  Become a process SME in the centralized team to institute quality checks across business operations lifecycle (order to cash)
•  Develop appropriate documentation e.g. SOPs, process flows, user journey maps etc.
•  Support workstream leads in successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
•  Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
•  Ensure daily logs are maintained including drawing tactical insights for interventions
All about you
-  Experience in driving business transformation / digital transformation preferably for B2B services organizations
– Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
-  3-5 years of experience, with a Chartered Accountant or Management degree (prior experience in internal controls/internal audit is preferable but not mandatory)
-  Exposure to project management, stakeholder management and excellent communication skills
-  Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, CPQ); Data visualization and reporting platforms (e.g. Tableau) etc.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Lead Technical Program Manager

Title and Summary

Lead Technical Program Manager

• Proficient with Micro Focus COBOL running on LINUX servers
• Should be able to use Micro Focus convertor to convert existing code to COBOL.
• Experience with code development and deployments of Microfocus Cobol to Linux servers.
• Should have the ability to suggest performance improvements in the environment.
• Good Knowledge of COBOL, JCL, Procs, CICS and DB2 on M/F.
• Ability to design, develop and test projects in an established Waterfall release process.
• Thorough knowledge of Software Development Life Cycle.
• Good communication skills to represent designs in internal and external walkthroughs.
• Experienced in Banking Domain (Push and Pull payments flows).
• Problem Solving attitude and ability to work with larger group.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.