Mastercard itself is a financial services business that primarily generates revenue from gross dollar volume fees. Mastercard cards are issued by member banks with the Mastercard logo and are characterized as open loop. This means that the card can be used anywhere that the Mastercard brand is accepted.

Manager, Product Development

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development

Overview
The Manager Product Development in TRO will facilitate the CAO AI Operations as a key contributor to the organization’s AI initiatives. This role involves managing the AI use case backlog, handling strategic communications like GTM strategies and AI Guild multimedia, and coordinating AI live-events. They also generate performance metrics via Enterprise and CAO dashboards and support AI pilot projects’ development and scaling. This specialist fosters a collaborative AI environment by motivating the team, recognizing strong performance, and promoting best practices and knowledge sharing to address risks and enhance AI capabilities.

The Role

Managing AI Operations by overseeing the implementation of AI use cases and communications:
• Manages the backlog of AI use cases, facilitating prioritization and tracking progress to ensure timely delivery and alignment with strategic objectives
• Handles communications including best practice go-to-market (GTM) strategies, AI Guild multimedia, and other related content to promote AI initiatives
• Coordinates AI live-events, ensuring seamless execution and engagement from stakeholders
• Reports on Enterprise and CAO dashboards and KPI tracking across AI technologies to provide insights and performance metrics
• Supports AI pilot projects, facilitating their development, implementation, and scale-up
Supporting a collaborative and innovative AI environment:
• Creates a motivating work environment that recognizes, holds team members accountable, and rewards strong performance
• Promotes the development and sharing of best practices and knowledge to build on the organization’s AI capabilities and address risks and priorities proactively
• Coordinates closely with leaders to drive alignment and dependencies between different AI priorities and projects

All about you
• Results-proven track record of managing AI operations and exceeding goals; ability to make good decisions through a combination of analysis, experience, and judgment
• Demonstrated ability to balance the delivery of programs against the realities of a budget; problem solving, project management, and creative resourcefulness
• Strategic thinking skills, with the ability to anticipate future consequences and trends, and incorporate them into the organizational plan
• Strong communication skills, both verbal and written, with the ability to connect on an individual level and in large groups
• Commitment to ethical, accountable, and transparent leadership
• Deep understanding of AI technologies and their application in a business context, with a continuous curiosity to learn and explore emerging trends
• Comfort presenting to various layers of leadership
• Passion for technology, with a strong desire to innovate and drive technological advancements within the organization
• Bachelor’s degree or higher in computer science, engineering, or a related field, or equivalent work or education-related experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Senior Consultant – Performance Analytics

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
Client Impact
• Manage deliverable development and workstreams on projects across a range of industries and problem statements
• Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture
• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
• Lead team and external meetings, and lead or co-lead project management
• Contribute to the firm’s intellectual capital and solution development
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Qualifications
Basic qualifications
• Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
• Experience managing clients or internal stakeholders
• Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence
• Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications
• Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI)
• Experience managing tasks or workstreams in a collaborative team environment
• Experience coaching junior delivery consultants
• Relevant industry expertise
• MBA or master’s degree with relevant specialization (not required)

Digital Solutions – Information Security Engineer

Overview
• Monitors system security and compliance, and develops, delivers, maintains and monitors IT security policies, standards, and best practices
• Oversees compliance and the implementation of disaster recovery procedures

Responsibilities
• Participate in initiatives as an experienced individual contributor with specialized knowledge within assigned discipline
• Responsible for creating technical documentation for the project team
• Develop detailed understanding of the data flow and data definitions of each project to translate into business requirements
• Utilize communication and technical skills to communicate between business and techncial teams
• Maintaining an understanding of security policies and regulatory compliance (i.e. PCI, GDPR)
• Supports Senior Engineer & Consultant team members on projects where the team is required to implement
• Responsible for understanding security policies and industry best practices & compliance
• Responds and completes business as usual activities as defined by their job responsibilities
• Creates front line metrics to ensure all controls are being met as defined
• Understanding of the data flow and data definitions of project requirements.
• Effective communication skills with project teams and business partners.
• Understanding of security policies and PCI.

Experiences
• Exposure to security, including network and internet systems security
• Able to guide less experienced team members
• Experience in technical skills (i.e code development, platform management, sys admin, etc..), understanding of security services (authentication, vulnerability management, security log monitoring), and softer communication skills
• Experience participating on initiatives

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Senior Analyst, Financial Planning & Analysis

o Support the month end close process through the analysis of contra variances against budget, forecasts, prior year actuals, key business drivers and initiatives for the Europe Region including Regional, Global and MWP Deals

o Interact and work along with respective country finance business partners as well as Global MWP Planners / stakeholders to identify and execute the development of the annual plan/budget and forecast for scheduled cycle. Role holder will also be responsible for ensuring accurate data is uploaded into Hyperion, CRS budgeting and forecasting tool

o Understand the current bottoms up Contra Forecast model, maintain and improve that to help ease consolidation of rolling forecast schedules as well as enhance seamless tracking and analysis of Europe’s Contra

o Support analysis of key Global, MWP and Pan-Europe deals and help in building performance tracking mechanism for these material deals/customers

o Identify and communicate revenue risks and opportunities with the aim of increasing customer value and revenue growth. Furthermore, respond promptly to ad-hoc requests for information and analysis

o Oversee the identification of market trends, competitive positioning, and emerging opportunities to shape strategic direction by providing top class analytics

o Partner with stakeholders across Europe and various functions to drive the execution of Forecasts and budget. Ensure alignment across functions, including Finance, Business Development and APEMEA Consolidation team, to drive shared outcomes and measurable success

o Execute on financial process improvements by building and maintaining financial tools to perform analysis and modelling; review and create suggestions to financial systems. Investigate and create opportunities for automation

Key required skills:
o Exceptional written and verbal communication skills, with the ability to present complex data and analysis to senior executives in a clear and impactful manner. Strong experience in creating high-quality presentation decks that influence decision-making

o Proven experience in leading the development of high-impact strategies in a top-tier consulting firm or within a corporate FP&A function covering forecasting, month end process for Revenue/P&L

o Expertise in advanced data analysis, with a strong ability to turn complex datasets into actionable insights. Advanced proficiency in Excel, with Alteryx and Hyperion experience is desirable to build sophisticated models that support decision-making

o A strategic thinker with a demonstrated ability to identify innovative solutions to complex business challenges, driving continuous improvement and operational excellence.

o Strong soft capabilities with the ability to manage and influence cross-functional teams, build relationships with senior stakeholders, and align strategic initiatives with broader business objectives

o Deep understanding of key business drivers and the ability to align analytics and strategy initiatives with overarching organizational goals. Experience in working across a matrixed environment is highly desirable

o A high degree of adaptability and agility, with a strong ability to move quickly in a dynamic, fast-paced environment, ensuring swift and effective decision-making

o Experience and knowledge in Payment industry is a desirable

About you:

o Educational qualification – Chartered Accountant, CFA, CPA or MBA Finance

o Experience in financial reporting, forecasting roles with advanced knowledge and experience with all phases of financial planning and management

o Self-motivated with a proven track record of delivering success while operating in a team environment

o Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy and to manage multiple activities of different nature in a condensed timeframe

o Excellent communication and presentation skills and strong relationship management and networking skills

o High intellect with good commercial acumen and a creative approach to problem solving. Strong analytical and problem-solving skills

o Ambitious, highly driven and motivated