McDonald’s Corporation (McDonald’s) is one of the world’s largest and most recognized fast-food chains, known for its hamburgers, french fries, and name-brand sandwiches such as the Big Mac, Quarter Pounder, and Egg McMuffin, as well as the child-focused Happy Meal.

District Manager, Burger King, Company Operations

Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Summary: As an integral member of the Burger King Company Operations team, the District Manager oversees five to six restaurants and is directly responsible for the Profit Loss (PL) statement. This position will lead a restaurant management team responsible for meeting operational and organizational objectives while adhering to brand standards. As the District Manager you will have a unique opportunity to work closely with the corporate office to provide support and feedback around improvement for all aspects of the business (Operations, Marketing, Finance, Technology).

Roles & Responsibilities

• Managing and leading a restaurant management team that will work in maintaining a high level of guest satisfaction by facilitating safe, clean, high quality restaurant operations.
• Creates operational plans to support the execution of company initiatives to achieve operational excellence and adhere to brand standards.
• Consistently reviews and responds to guest feedback to address concerns and maintain a strong presence in the local community.
• Building a team of high performing team members through proactive recruitment, hiring great talent, and ensuring compliance around training programs.
• Responsible for all people related decisions, including performance assessments, providing coaching plans, and developing restaurant managers through performance management tools.
• Recognizes and reinforces individual and team accomplishments through existing tools as well as by finding new and effective methods of employee and restaurant recognition.
• Manages restaurant profitability by improving sales, maintaining accurate cash counts, managing controllable costs, and executing plans to improve food cost and labor efficiency.
• Conduct restaurant audits to review business performance and store environment to identify opportunities for improvement; provide coaching to store management to take action and achieve business goals.
• Ensure adherence to wage and hour guidelines for all restaurant employees, especially minors.
• Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and restaurant performance.
• Conduct weekly meetings with RGMs to review results, communicate changes, and lead on how to improve.

Skills & Qualifications

• Strong business leader that can drive specific behaviors by leading by example.
• Proven coaching and training experience.
• Ability to manage the overall operations and profitability of multiple stores.
• Display excellent project management, organizational, and scheduling skills.
• Manages own time to meet objectives and coordinates others` time and activities.
• PL and management experience.
• Strong verbal and written communication skills.
• Bachelor’s degree preferred 2-4 years of restaurant management or multi-unit experience.
• Flexible schedule and ability to travel regularly to assigned restaurants.
• Excellent follow up and communications skills.

 

Supervisor, U.S. System Communications

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

Reporting to the Senior Manager, System Communications, McDonald’s is seeking a Supervisor to join the U.S. System Communications team. This position will support in the management and execution of our communications channel strategy in the U.S., ensuring the entire McDonald’s USA System is informed of the role they play in driving the U.S. business plan and key initiatives. They will be responsible for the development and execution of a handful of channels, including regular McDonald’s USA System-wide newsletters.

Responsibilities

• Manage our channels. Our channels include email communications to the McDonald’s USA System, recurring digital newsletters, and a U.S. intranet site. In collaboration with the Manager, System Communications, the Supervisor will act as an advisor to the business providing strategic recommendations on when and how to distribute information based on our communications channel strategy and the guidelines set for each channel. The Supervisor will be responsible for collecting, editing, and finalizing content and, in certain cases, will also draft the content.
• Oversee a U.S. System editorial calendar in collaboration with the Manager, System Communication. This includes outlining upcoming communications, updating the calendar to reflect key changes, utilizing the calendar to inform communications strategies, and distributing the calendar to relevant stakeholders.
• Manage key U.S. System convenings such as Employee Town Halls and System Webcasts. This includes agency management and working collaboratively with the U.S. Enterprise Communications team to ensure consistent messaging across each touchpoint.
• Support the effort to develop and execute integrated, communications strategies and messaging for the U.S. System.
• Turn insights into action. Leverage all available metrics/data points to understand the efficacy of our communications strategies and make recommendations regarding ways to continue to evolve our approach to meet system needs and drive business results.
• Find new ways to tell our stories. Leverage a suite of creative, new, and different platforms (including but not limited to graphics, web, multimedia, and written formats) to drive system awareness and engagement with key U.S. business initiatives.
• Establish relationships and serve as a trusted advisor. Successfully navigate our complex system, establishing relationships within the U.S. Business Communications team and beyond, enhancing our ability to stay connected and influence communications-related decisions.
• Be a key point of contact for communicating issues to the U.S. System when they arise. Collaborate with key stakeholders across the business to distribute System-wide alerts as needed.
• Accept (and thrive through) change. Recognize the fact that in a complex system like ours the only constant is change. Be flexible and support revision of communications processes, protocols, and products to best support the current – and ever-changing – business environment.

 

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87,050 – $108,810 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Experience in an internal communications role, either in-house or at an agency. External communications experience is a plus.
• Process oriented. Understands the importance of consistency in executing processes and protocols, including but not limited to coordinating, consolidating, and distributing communications.
• Self-starter. Strong sense of initiative, focused on results; ability to manage multiple, simultaneous projects and, at times, within ambiguous and undefined circumstances. Able to identify opportunities and initiate action to address them.
• Modern, creative communicator. Experienced in design and digital communications platforms (including platforms such as Adobe Creative Suite, Unily, Brightcove, Poppulo, and project management platforms).
• Experienced multi-tasker. Ability to manage several projects and teams within a finite timeline and across the system/functions. Experience rapidly shifting gears to accommodate changes and incorporate new information with minimal disruption.
• Data-driven. Passionate about insights, what they tell us about our business and how they impact our work.
• Relationship-obsessed. Understands the importance of developing relationships with key stakeholders, including experience working with all levels of management and staff.
• Storyteller. Excellent written and oral communications skills, including an ability to convey complex issues in a clear and concise manner to a variety of audiences.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Closing Manager Positions-Starting up to $18/hr!

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Manager, People Business Partner, Burger King, Company Operations

Job Summary: This role provides HR support to restaurant leadership, focusing on employee relations, compliance, performance management, and talent acquisition. Key responsibilities include leading hiring events, ensuring legal compliance, facilitating training, and supporting succession planning. The position also involves coaching managers, resolving HR issues, and improving workforce processes through regular restaurant visits.

Roles & Responsibilities

• Conducts weekly 1:1 meeting with Restaurant Company Operations Leadership and participates in weekly District Manager and RGM meetings.
• Manages the investigation process and helps the leadership and inside counsel to resolve complex employee relations issues.
• Maintains in-depth knowledge of legal requirements related to legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance (i.e. background checks and I-9 process). Partners with the Legal department as needed/requirement.
• Provides day-to-day performance management guidance to restaurant management and above restaurant leaders (e.g., coaching, counseling, career development, disciplinary actions).
• Facilitates and/or partners with Training on HR change initiatives and continuous improvement projects providing updates and training for restaurant management and team members as required.
• Provides HR policy guidance and interpretation. Provides guidance and input on business unit restructure and succession planning.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up with restaurant team to ensure training objectives are met. Partner with other HR leaders to ideate and improve key HR programs. Participate in cross-functional teams in support of strategic initiatives.
• Leads and organizes hiring events across various outlets to attract and recruit restaurant talent.
• Supports restaurant teams with use of Applicant Tracking System and assists New Hire Orientations to build and develop talent pipeline.
• Validates employee achievement and bonus payout calculations on a quarterly and monthly basis
• Assess risk and proactive training/mitigation with HR audits
• Report on market KPIs; staffing, turnover, engagement and provide recommendations of trends to market leadership
• Partner with operations to lead succession planning for General Managers and District Managers
• Assist team members with questions and be a resource for all HR-related questions and concerns; payroll, benefits, compensation, LOA, team member concerns
• Partner with District Managers to ensure 100% legal compliance; child labor compliance, new hire compliance, worker’s compensation issues, HR posters, and unemployment claims as necessary
• Regularly visit restaurants to coach, develop, and audit HR systems and processes are being followed
• Manage and develop Staffing Coordinator. Regular cadence for check-ins and visiting restaurants with them in person to assist with hiring events and training on hiring.

Skills & Qualifications

• 5+ years HR generalist experience required (to include training, recruiting, employee relations, compensation and benefits, and HRIS administration)
• Flexible style and willingness to “roll up your sleeves and get it done”.
• Good knowledge and experience in organization effectiveness, team dynamics, leadership development, management/leadership effectiveness, and facilitation.
• Excellent team-building and influencing skills, communications and unquestioned integrity, and the experience to effectively address sensitive HR issues.
• Thrive in a fast-paced and flexible environment while also working independently with minimal supervision.
• Proven experience of organization and business understanding by the demonstration of partnering with the business to understand business priorities, routines and practices.
• Ability to work collaboratively with others as part of a team while being able to take full ownership for assigned projects.
• Knowledge of human resources including employee relations issues, plans related to enhancing diversity, performance management polices, as well as basic federal and state employment laws
• Ability to travel domestically 50%. Primarily in market but potential for travel to corporate offices
• Ability to manage conflicts, confrontations, and disagreements in a positive manner
• Experience in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals
• Payroll troubleshooting
• Bachelor’s degree in human resources or related field (preferred)
• 2 to 4 years previous experience in Quick Service Industry experience a plus but not required
• Essential Duties:
• Partners across HR functions to deliver integrated solutions to management and employees
• Prepares employee communications regarding compensation, benefits, and company HR policies and programs
• Provides day-to-day performance management guidance to managers (coaching, career development, etc.)
• Serves as a consultant to management on HR-related issues responding to and assessing HR-related needs (recruitment, talent management, organizational design, etc.)
• Manages and resolves basic employee relations issues