McKinsey & Company is an American multinational strategy and management consulting firm that offers professional services to corporations, governments, and other organizations. Founded in 1926 by James O. McKinsey, McKinsey is the oldest and largest of the “MBB” management consultancies.
Office Services Administrator
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.
Who You’ll Work With
You’ll work in Gurugram, Haryana as a part of McKinsey Global Capabilities and Services (MGCS) responsible for providing administration support for 24 hours x 7 days. The department is responsible for providing services related to corporate travel which includes managing hotel booking and international and domestic travel, office transport, office related procurement, events & conferences etc.
Your impact within our firm
You’ll provide pick-up and drop-off services for more than 800 employees and guide team members in scheduling pick-ups and drop-offs according to shift times to ensure no escalation.
You’ll manage back-to-back pickups and ensure on-time arrivals of cabs and also manage ad-hoc pickups and drop-offs of members and clients. You will interact with firm members and solve their problems in the dropping area and monitor emails to reply with resolutions.
You’ll have to ensure all mobile tab devices are in working condition and 100% compliance of cabs and drivers, as well as give special consideration to female security and track cabs with female employees.
You will be responsible for managing various reporting and administrative tasks, including generating daily and weekly MIS reports and ensuring the proper verification of premium and employee transportation cab bills with the trip sheets before processing payments after necessary deductions. You will provide all transport-related reports to the finance department on a monthly basis or as required. Additionally, you will create and maintain PO Trackers and accruals, prepare monthly transport billing and chargeback data, extend or renew transport agreements, and maintain a monthly transport user subscription list. You will submit verified and signed invoices to the finance team for payment processing and follow up to ensure timely vendor payments. Furthermore, you will prepare daily vendor distribution reports and track the total transport costs.
Your qualifications and skills
- 1 year of experience in office Administration/Hotel Management
- Graduation in Hotel Management is preferred
- Strong organizational and administrative skills
- Capability of handling sudden and multiple BCP situations
- Excellent interpersonal and presentation skills
- Proficient in MS Office software (e.g., Excel, Word, PowerPoint)
- Proven track record on coordinating housekeeping and cafeteria activities in corporate office
- Ability to work independently and manage multiple priorities/processes at the same time and prioritize effectively
- Ability to perform well under pressure and to meet deadlines effectively
- Resourceful and proven effectiveness working with vendors and suppliers
- Strong customer service orientation and outstanding customer service skills with ability to interact effectively at all levels
- Responsiveness to multiple (often ad hoc) requests and strong sense of urgency
- Possesses high energy, a “can-do” attitude, a willingness to take initiative, and a proactive approach to practice and team support
- Flexibility to work longer hours during peak work periods
- Strong and fluent in written and verbal communication skills respectively – able to clearly and concisely convey key information through a variety of communication channels (voice mail, e-mail, face to face)
- Experience in managing ground transport will be preferred
Please review the additional requirements regarding essential job functions of McKinsey
Office Services Assistant
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.
Who You’ll Work With
As a valued member of the McKinsey Global Capabilities & Services (MGCS) Office Services Team, you will be based at our Bengaluru Center office. You will collaborate with office services team members across various McKinsey centers within India, ensuring seamless operational integration and support. Your role will require close coordination with leaders and colleagues from different service lines, including HR, finance, service line leaders, recruitment, legal, external COE team and cross-location teams, fostering a cohesive and efficient work environment.
Your impact within our firm
As an Office Services Assistant, you will perform a variety of on-site administrative duties that collectively contribute to the functionality and appearance of the office. In this dynamic role, you will oversee a wide range of office services to ensure the optimal functioning of our Bengaluru Center office.
In the area of transport management, you will oversee daily shift schedules and generate routes for both login and logout. You will monitor daily transport operations to ensure efficiency and reliability, and coordinate with vendors to ensure timely deployment, on-time arrivals, and departures. Your responsibilities will also include conducting vehicle inductions and creating profiles for new joiners, briefing them on the usage of Moveinsync, and informing them of cut-off times for updating shifts.
Additionally, you will manage and respond to transport-related emails and queries, monitor drop schedules, handle transport helpdesk queries and calls, arrange cabs for airport transfers, and provide logistical support for internal and external events. Conducting briefing sessions for vendors and drivers to ensure compliance with company standards will also be part of your role. This is an in-office role requiring a proactive and detail-oriented individual capable of managing multiple tasks efficiently. Flexibility and a customer-service mindset are essential for success in this position.
Your qualifications and skills
- Proficiency in Microsoft Excel, MS Word, and Outlook is preferred, along with the ability to learn and adapt to other applications as needed
- Proven ability to handle confidential matters with the utmost sensitivity and discretion
- Working knowledge of employee transport management tool “MoveInSync” is an additional benefit
- Excellent communication skills, both oral and written, with proficiency in the local language, Kannada, being highly desirable
- Enthusiasm for building and maintaining strong relationships with colleagues, clients, and vendors, coupled with the ability to thrive in a collaborative team environment while also demonstrating independence
- Strong initiative and a positive attitude, characterized by proactivity, collaboration, and a service-oriented mindset
- Exceptional attention to detail, creativity, and a strong passion for delivering outstanding customer service and experiences
- 4+ years of professional experience, preferably within a professional services environment
Capabilities and Insights Analyst
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.
Who You’ll Work With
McKinsey is a global business consultancy that helps organizations achieve sustainable, inclusive growth. We work with clients in the private, public and social sectors to solve complex problems and create positive change for all involved. We combine bold strategies and transformative technologies to help companies innovate more sustainably, achieve lasting performance improvements, and build workforces that will thrive for this generation and the next.
Your impact within our firm
Together with our consulting teams, Capabilities & Insights makes important contributions to our client projects and internal studies across industries and topics. The spectrum of duties ranges from short-term research to longer-term support of projects with complex analyses to the formulation of holistic publications. We are part of McKinsey’s global Client Capability Network (CCN) with more than 7,000 colleagues who support our consulting teams with expertise and industry analysis. To strengthen our team in Mumbai, we are looking a Capabilities & Insights Analyst – Industrial High-Tech.
As part of a global team, you will gain insights into a wide range of industrial companies in the areas of mechanical engineering, industrial automation, robotics and building automation. You can expect a varied range of topics every day with new questions about market development, corporate strategies and technology trends.
In the position, you will create analyses and research on topics of the future such as sustainability and digitalization and prepare your findings in the form of insightful memos, models and presentations. Our consultants and clients will appreciate your expertise in versatile discussions.
From day one, you will take on responsibilities as part of our team as well as work on your own tasks. With your rapidly increasing expertise in one or more high-tech industrial sectors, you will make significant contributions to client work and to expanding the knowledge base in our Advanced Industries sector.
Your qualifications and skills
- Master’s degree in business administration, economics, information science or technology, with very good grades
- Good understanding of business contexts, a keen interest in technology topics and enjoy working your way into new subject areas
- Practical experience from internships or student trainee positions is advantage
- Ability to work in a team, be sociable and impress others with your confident demeanor
- Ability to solve complex issues, think conceptually and like to get to the bottom of things analytically
- Ability to exhibit commitment, determination, initiative and creativity
Office Services Coordinator
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.
Who You’ll Work With
You will work in the Bengaluru – Brigade Center (BEBR) office as a part of the McKinsey Global Capabilities & Services (MGCS) Office Services Team. You will need to work in collaboration with other McKinsey centers’ office services team members both within India and globally as needed.
You will be a part of the office services team in MGCS, responsible for leading a external workers. In your role, you will manage cafeteria and pantry services, housekeeping, upkeep of the office, physical security services, safety and security of colleagues, BCP, internal and external events, vendor management, compliance, property management coordination, etc.
Your impact within our firm
In this dynamic role, you will oversee a wide range of office services to ensure the optimal functioning of our Bengaluru Center office.
Your key responsibilities will include managing housekeeping, maintaining physical spaces, and overseeing cafeteria and security services to ensure workplace health and safety. You will be responsible for organizing and executing both internal and external events, supervising contractors and vendors, and performing quality inspections. Additionally, you will handle invoice management, budgeting, inventory, visitor management, and vendor management, ensuring compliance with administrative requirements such as purchase orders, as well as maintaining relevant records and documents.
As a member of the MGCS, Office Services Team, you will collaborate closely with team members across various McKinsey centers in India. This role demands hands-on experience in administration and the ability to interact effectively with internal and external stakeholders, including leaders, vendors, hotels, and event management vendors. You will lead and manage external workers to ensure the smooth operation of all office services, including business continuity planning (BCP) and property management coordination.
Your role will also involve managing outsourced facilities management, ensuring appropriate contracts and compliance measures are in place for cafeteria and security services. By employing data-driven strategies, monitoring costs, and implementing continuous process improvements and technological solutions, you will enhance service delivery. You will coordinate office moves and act as a liaison with building management for facilities-related matters. Additionally, you will serve as a role model and liaison for colleagues across service lines and support functions, collaborating with peers in other locations to adopt best practices and innovative solutions, and providing direct assistance and back-up support as needed.
Your qualifications and skills
- A bachelor’s degree is preferred
- 5+ years of experience in the field of administration or the hotel industry (preferred), managed external worker / third party resources. ideally in a professional services environment
- Proficiency in MS Office Suite, and familiarity with tools like Qualtrics, Tableau, and Miro is beneficial and local language will be added advantage
- Must exhibit a proactive attitude, adaptability, and creativity in problem-solving
- Excellent written and oral communication skills
- Strong independent work capability, minimal supervision required, resourceful with a strong desire to learn and advance
- Effective vendor and supplier management
- Ability to lead and supervise team
