Fashnear Technologies Private Limited doing business as Meesho is an Indian e-commerce company headquartered in Bangalore. It is an online marketplace that facilitates trade between suppliers, resellers and customers, with heavy reliance of external social media platforms such as Facebook and Instagram.
Assistant Manager – (Program Management)
About the job
About The Team
You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team are solving industry-defining problems at scale that few startups can offer globally.
About The Role
As an Assistant Manager- F&E, you’ll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you’ll get complete autonomy in terms of the team and processes that you would want to set up. You’ll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.
What You Will Do
- Design programs to improve experience metrics, driving improvement in NPS, I/O or relevant operational metrics
- Own a key part of user experience for one or more of marketplace participants – our entrepreneurs, their customers, or our suppliers
- Participate in building strategy as an advocate for better user experience from the vantage point the programs you own
- Influence product development choices using data and insights which originate from in-depth knowledge of your program
- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
- Manage internal and external stakeholders to ensure success of the programs you own
- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization
What You Will Need
- Candidates from Tier-1 colleges with a total work experience of 2-4 years of experience preferred
- Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and/or experience in similar tech startups preferred
- Strong problem solving and analytical skills
- Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
- Data driven and inquisitive approach
About Us
Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We’re not just a platform; we’re your partner in turning dreams into realities.
Our Mission
Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an ‘Everyday Lowest Cost’ channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.
Culture and Total Rewards
Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements – monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or “Mantras,” are the backbone of how we operate – influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management – all embody these principles.
We provide market leading compensation – both cash and equity-based – specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness – through our MeeCare Program – encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work – we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.
Associate Valmo (partner Support)
About The Role
As an Associate – F&E – Partner Support, you’ll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you’ll get complete autonomy in terms of the team and processes that you would want to set up. You’ll also be responsible for shaping up the right solutions in coordination with the product team, in case your the solution requires tech interventions.
What You Will Do
- Design programs to improve Partner Support metrics, driving improvement in Partner NPS or relevant support metrics.
- Create Support I/O dashboards and drive the key metrics.
- Drive ops tech program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes.
- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs.
- Manage internal and external stakeholders, and work with cross org teams to ensure success of the programs you own.
- The role requires strong generalist problem solving skills and offers mobility across differentbusiness verticals within the organization.
What You Will Need
- Candidates from Premium colleges with total work experience of 1-2 years preferred.
- Experience in Fulfillment, 3PL Logistics, Supply chain, Operations or experience in similar high growth tech startups preferred.
- Strong problem solving and analytical skills; candidate should have data driven and inquisitiveapproach.
- Solid project management skills: ability to lead and collaborate with cross-functional partners,prioritize high impact activities, and work on complex projects.
- Candidates with SQL experience (basic level) preferred.
Senior Associate Experience
What you will do
- Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics.
- Own a key part of user experience for our suppliers.
- Participate in building strategy as an advocate for better user experience from the vantage point the programs you own.
- Influence product development choices using data and insights which originate from in-depth knowledge of your program.
- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes.
- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs.
- Manage internal and external stakeholders to ensure success of the programs you own.
- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.
What you will need
- B.Tech
- 0-1 years of experience, in a Strategy & Ops /Management consulting background
- Ability to handle both, strategy formulation and implementation
- Excellent analytical and problem-solving skills
- Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize
- High-impact activities, and keep complex projects moving forward.
- Strong growth track record, with samples and results of past campaigns
- Outstanding written and spoken communication skills and organizational ability
Business Manager – BPC, Longtail & Men’s Fashion
What you will do
- You will drive marketplace growth of the category, keeping in mind the consumer and the competition
- You will own the P&L (profit and loss) statement for the relevant categories in alignment with business goals
- You will be responsible for revenue targets as well as gross margins
- You will be the face of Meesho for brands and own relationships with them
- You will be responsible for merchandising, assortment planning, and option planning pre-season and in-season
- You will identify broader trends and fill in category gaps
- You will coordinate with marketing, supply chain, cataloging, finance, commercial and other functions of the organization
- You will drive visibility plans, and promotion plans, and coordinate between the internal marketing teams and of users
What you will need
- Master’s degree
- At least 4+ years of experience
- Strong analytical aptitude in problem-solving (basically we are looking at hustlers!)
- Strong bias for speed for execution
- Ability to multitask, think critically and execute tactically
- Have a proven track record of finding innovative solutions to business problems
- Additional bonus if you have worked on 0-1 business or or experience in startups
Associate – Category – Meesho Grocery
What you will do
- Mentor, motivate & provide direction to a team of Key Account Managers
- Advocate Meesho’s values & principles across your team
- Work with central teams to ensure best selection, affordable prices and high discovery on the platform
- Develop robust processes for smooth execution of all critical tasks
- Define KRA’s & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks
- Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team
- Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success
- Helps define category short & medium term goals, design execution roadmap and set team priorities that align with company’s overall strategic goals
What you will need
- 1-3 years of overall experience with at least 1+ years in leading teams.
- Experience with startups and fast-paced environments is an added advantage.
- Experience of using Microsoft excel to analyze data and build POV.
- Demonstrated ability to think strategically and tactically.
- Deep understanding of business and customers.
- Excellent verbal and written communication skills.
- Proven ability to lead team and manage relevant stakeholders.
Manager – User Growth
What you will do
- Define the vision for your charter, and take audacious goals on each sub-charter
- Break down vision into actionable problems, through a Problem first mindset and User-first thinking
- Work closely with org stakeholders and steer the projects till impact
- Closely study competitor and global benchmarks to identify new outside-in opportunities for growth
What you will need
- Bachelor’s degree / MBA degree from a top tier institute is required
- 2-4 years of experience in e-commerce, preferably managing growth constructs (e.g. Sales, Deals); also open to consulting experience, with exposure to e-commerce or retail- Structured problem-solving skills, 10X thinking, Extreme ownership
- People management skills and ability to collaborate with multiple stakeholders