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Clinical Sales Representative
Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Job Description
*Please note: Candidates must live within or be willing to relocate to the San Diego, CA Area to perform the duties of this role.
Primary Function of Position
Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Clinical Sales Representative (CSR) is to clinically sell to maximize the da Vinci® Surgical System’s utilization in the San Diego territory.
Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)
- Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
- Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
- Be a da Vinci® Surgery resource across all primary surgical specialties
- Support regional Sales and Marketing events that create system awareness and procedure adoption
- Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
- Drive continuous expansion of the user base by working with KOLs
- Drive the sales of instruments and accessories
- Mentor new team members to become high performance members of the clinical sales team
- Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.
Qualifications
Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)
- A minimum of 5 years of sales experience including 2+ years in healthcare sales.
- Ability to travel up to 25%, and work nights and weekends as needed
Required Education and Training (As applicable – Specific education and training that an individual must possess in order to successfully perform in job)
- Bachelor’s degree required
Working Conditions (As applicable – Any physical requirements for the job. If not applicable, state “none”)
- None
Preferred Skills and Experience (As applicable – Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)
- Knowledge of the Operating Room environment preferred.
- Proven record of success
- Ambition and exceptional work ethic
- Ability to excel in a high-energy, fast-paced environment
- Excellent interpersonal skills and persuasive communication skills
- Proven ability to work effectively as part of a team
Material Handler Lead- Gilroy
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job Description
This position will be onsite in Sunnyvale, CA for training and is expected to transition to the permanent location in Gilroy, CA facility by March 2026.
Primary Function of the Position
The Material Handler Lead is an expert position requiring significant experience in warehousing operations, exceptional technical skills (equipment operation, counting, space utilization, handling efficiency), and in-depth knowledge of inventory management systems and Intuitive application systems. The job entails becoming a SME in all warehouse processes and being able to take on special projects on site and other outside warehouse operations; suggest CIPs to increase productivity and efficiency as well as coordinating with cross-functional teams.
Essential Job Duties
This position will fulfill the following roles (If applicable to site):
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- Shipping: Verifies, checks, validates, and receives the shipments incoming and outgoing material to make sure, labels, packing slips, BOL’s other shipping documents and serial cans are done, attached and processed according to work instructions
- Tool Kits: Utilize Production work orders process to put together toolkits.
- Receiving: Receiving materials, physically and systemically, to be used in production operations and engineering projects.
- Parts Put-away: Physically and systemically moving approved Production materials from IQC staging areas into market storage locations. (Totes and Bulk)
- Storage Market (SMKT, KMKT, MMKT, SVKT, etc.):
- Point-of-use parts replenishment, for designated production lines.
- Maintain, report, and drive STO’s cross divisional and other locations replenishment process.
- Parts Replenishment: Point-of-use parts replenishment for designated production lines. Follow First in First Out (FIFO) when putting away, picking and replenishment material.
- MT: Fulfilling and transacting MT requests, received either electronically or via hard copy.
- Sales Order Fulfillment: Fulfilling and transacting Sales Orders
- STO: Process approved Stock Transfer Orders
- VLM: Process Vertical Lift Module orders
- Toolkits: Utilize Production order process to assemble toolkits.
- SPP Kitting: Production parts replenishment via SPP kitting process.
- Pack Out: Packing System carts, FRUs and kits.
- Route Running: Kanban fulfillment and Bin to Bin transactions.
- Cross Dock: Capable of performing cross dock function.
- Inventory Control: Understand full flow of the material within stockroom locations. Participate in Cycle Count, Physical Inventories, and reconciliation activities in coordination with Inventory analyst, conduct material audits and parts verification and evaluate bin capacity and consolidations to increase storage capacity. Maintain various SOX compliance audit records and suggest CIPs to improve warehouse efficiency.
- Ability to perform as warehouse lead in absence of management.
- Capable of transitioning to all the different regional warehousing business units and performing all duties located within that business unit.
- Able to define and speak regarding how and why a process is completed in multiple work processes.
- Ensure the business unit is always audit ready.
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- Responsible for assisting Material Handler 1, 2 and 3, as needed to drive productivity and accuracy.
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- Responsible for complying with general Good Warehouse Practices (GWP) and Warehouse housekeeping processes.
- Proficient at performing systemic transactions in both SAP and ISI’s applications.
- Be trained and certified to operate advanced material handling equipment. (Stand-up and order picking lift trucks, and/or electric pallet jack, etc).
Qualifications
Required Skills and Experience
- Typically requires a minimum of 4 to 6 years of related experience at Intuitive, or relevant external experience of 6 to 8 years.
- Experience and/or certification in operating material-handling equipment.
- Ability to adhere to attendance, safety, quality, and performance guidelines.
- Proficient in Agile and/or SAP.
- Experience with computer systems (MS Office, Agile, WMS) is preferred.
- Inventory control experience (cycle counting, physical inventories).
- Experience training/mentoring other material handlers.
Required Education and Training
- Possess high school degree/ GED /Secondary Education or equivalent.
- Knowledge of Kanban systems and other lean material handling principles.
- Demonstrates understanding of basic operational principles of assemblies upon which training has been completed.
- Demonstrates ability to diagnose possible root cause failure modes of warehouse transactions.
Working Conditions
- Ability to lift material up to 35 lbs.
- Load & unload trucks as needed via forklift or pallet jacks.
- Wrap, weigh & prepare shipments on skids/pallets.
- Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required.
Preferred Skills and Experience
- Medical device experience preferred.
- Must continuously exhibit and showcase CCEE (Character, Capacity, Energy, and Experience)
- Excellent verbal, written skills, and interpersonal skills.
- Ability to meet deadlines and work well under pressure.
- Ability to work independently.
- Strong interpersonal skills.
Job Description
Primary Function of the Position
The Manager of Production Engineering is accountable of managing production activities of a Value Stream to deliver products/ services that meet quality specifications, achieve, or exceed service level and cost targets while ensuring employees safety, complying with applicable regulations and company policies.
Under direct supervision works with the Sr. Production Manager or Director of Manufacturing to establish short-term strategies to assure meeting SIOP production goals as well as product/ process transfer, employee engagement, culture deployment, and continues improvement processes.
This role require partnership with local and corporate departments to ensure alignment and flawless plan execution. Asked to maintain an effective work model through the implementation and monitoring of process indicators in terms of Safety, Quality, Delivery, Cost, Staff and Productivity.
Essential Job Duties
- Participate in Goals deployment process, measure production metrics (KPIs) to monitor performance and coordinates actions to ensure improvements.
- Review production plan and coordinates manufacturing resources to ensure timely delivery of products and components, while be sure to comply with Quality System requirements
- Interacts and works jointly with other departments to solve any restriction that may stop or slow down production, including material, personnel, equipment, and process issues.
- Participate in planning budget and control expenses applicable to production area to comply or exceed department financial targets
- Responsible for communicating business related issues or opportunities to next management level (Safety, People, Quality, Service and other)
- Identifies and coordinates cost reduction projects including labor productivity, inventory optimization, material scrap and defects reduction, using Lean Manufacturing and Six Sigma tools to drive improvements on department KPIs
- Monitor inventory and cyclical counts of raw material
- Promote the implementation of Safe work conditions by performing /coordinating root cause analysis for safety hazards and/or security incidents or accidents
- Promote the use of Personal Protective Equipment (PPE), Order and cleanliness (5S’s) and Health and Hygiene campaigns
- Provides timely and effective help for new products introduction and existent process transferences
- Validate Engineering Changes (ECO’s)
- Ensures to comply with quality system (QSR), Standards (ISO) and Environment, HS requirements, as well as all applicable company procedures and policies
- Coordinate quality audits random to the production process
- Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
- Participate in the Health and Safety Commission, making tours to identify unsafe conditions
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
- As part of the responsibilities includes perform interviews, hire, and train employees, plan, assign and manage workload to monitor their development plans (TAPs, OTPs), reward and discipline employees, manage conflicts
- Partnership with Human Resource department to address personal related activities
- Ensure that your staff complies with the training program certifications.
- Ensure that corrective actions generated by quality notifications (VR’s, PL’s, NCR’S, DN’s, EE’s) are closed in accordance with the quality system.
- Perform semiannual evaluation process (C.I.P and MERIT), giving feedback to supervisors
- Foster respect and morals among the members of the work team in compliance with the company’s code of conduct
- Drive our Culture Strategy by fostering our mission, founding standards, individual and leadership expectations
- Partnership with Human Resource department to address personal related activities
Qualifications
Required Skills and Experience
- BS in Engineering
- 5+ years of experience in medical industry (Production, Engineering, Planning, Quality) preferable.
- 3+ years of proven leadership as Production Supervisor, Superintendent, or people manager (Coaching and Talent Development)
- Knowledge of the Quality System requirements such as ISO-13485 and MDSAP
- Knowledge of the Environmental System requirements such as ISO-14001
- Ability to identify opportunities for improvement through Continuous Improvement methodologies (Lean Sigma, Root Cause problem solving techniques)
- Knowledge on Product, equipment validation (IQ, OQ, PQ)
Clinical Sales Representative
Job Description
*Please note: Candidates must live within or be willing to relocate to the Nashville, TN Area to perform the duties of this role.
Primary Function of Position
Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Clinical Sales Representative (CSR) is to clinically sell to maximize the da Vinci® Surgical System’s utilization in the Nashville, TN territory.
Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)
- Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
- Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
- Be a da Vinci® Surgery resource across all primary surgical specialties
- Support regional Sales and Marketing events that create system awareness and procedure adoption
- Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
- Drive continuous expansion of the user base by working with KOLs
- Drive the sales of instruments and accessories
- Mentor new team members to become high performance members of the clinical sales team
- Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.
Qualifications
Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)
- A minimum of 5 years of sales experience including 2+ years in healthcare sales.
- Ability to travel up to 25%, and work nights and weekends as needed
Required Education and Training (As applicable – Specific education and training that an individual must possess in order to successfully perform in job)
- Bachelor’s degree required
Working Conditions (As applicable – Any physical requirements for the job. If not applicable, state “none”)
- None
Preferred Skills and Experience (As applicable – Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)
- Knowledge of the Operating Room environment preferred.
- Proven record of success
- Ambition and exceptional work ethic
- Ability to excel in a high-energy, fast-paced environment
- Excellent interpersonal skills and persuasive communication skills
- Proven ability to work effectively as part of a team
Product Management MBA Intern
Job Description
Primary Function of Position:
We are seeking multiple Product Management MBA Interns to support teams across the organization. This position has the opportunity to make a direct impact on Intuitive’s product and procedural initiatives which make Intuitive’s solutions available to patients worldwide. With the direction and supervision of a Group Manager or Sr. Marketing Manager, the MBA Intern will play a role in creating strategy for markets and products which will enable adoption and growth of the company’s commercial portfolio.
Based on candidate’s interest and qualifications, Product Management Internship positions may be available in hardware, software, digital, and services.
Qualifications
This position has responsibility and authority to:
- Deliver analysis, insights and strategy to drive direction of a product and/or service, possibly including, but not limited to: positioning, value proposition, segmentation, pricing, market share review, conducting market research, and product requirements.
- Define product claims and pillars, and collaborate with cross-functional teams in multiple regions to create go-to-market plans and rollout strategies that will enable successful launches
- Develop an understanding of the offering’s value proposition and how to communicate that message to key customers and constituencies such as physicians, providers, payers, and the sales force.
- Work with Key Opinion Leaders to better understand how the product and/or service are being utilized and determine how to communicate that value proposition to target customers
The Product Management MBA Intern will:
- Gain a deep understanding of products, and/or services and their value propositions
- Analyze and assess the dynamics of the particular market, its associated call point, and how an Intuitive product/service(s) is positioned within this context
- Catalog user needs, product feedback, and other primary market research to create long-term product roadmaps
- Quickly respond to ad hoc analytic or research requests common in this dynamic, fast-paced, data-driven environment
- Work cross-functionally to develop a strategy for the project including identifying key success criteria and metrics which are measurable and executable
- Spend time interfacing with customers and Intuitive sales representatives to gather first-hand knowledge of the project’s potential impact and how best to execute on its goals
- Complete and deliver strategy and action plan, including tools and key performance indicators
University Hiring Program Eligibility Requirements:
- University Enrollment: Must be currently enrolled in and returning to an accredited degree-seeking academic program in the Fall.
- Internship Work Period: Must be available to work full-time (approximately 40 hours per week) during a 10-12 week period starting May or June. Specific start dates are shared during the recruiting process.
Skills, Experience, Education, & Training:
- Pursuing an MBA in marketing, strategy, healthcare, or operations
- Undergraduate background in life science, engineering, data science or business discipline strongly preferred
- Demonstrated interest in healthcare and medical devices strongly preferred
- A proven record of achievement, leadership, and driving continued improvement
- Positive, results-driven attitude and a resolve to win
- Self-directed with the ability to work independently in a dynamic, fast-paced environment
- Able to manage multiple priorities with flexibility
- Proven ability to solve open-ended problems and work cross-functionally to implement initiatives
- Superior verbal/written communication, teambuilding, and interpersonal skills to work across multiple constituents
- Strong computer skills: well-versed in MS Office Suite, Adobe Creative Cloud Products desired
