Learning Business Partner – Ensuring Supply (Operations) | Zone AOA (Asia, Oceania & Africa)

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide services in various functions and domains to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.

Position Summary 

We are looking for a Learning Business Partner – Ensuring Supply (Operations) reporting to the Regional Learning & Development Manager based out of the NBS Center in Manila. In this role, you will be responsible for managing the learning strategy implementation and its tactical execution for all functions in Ensuring Supply in Zone Asia Oceania Africa.

 

Location:

This role can be performed from NBS Gurugram or NBS Manila but has NBS Manila (Philippines) as preferrable location to be based, benefiting from the proximity with your extended team members.

 

A Day in Your Life

You’ll play a pivotal role in supporting the Ensuring Supply (Operations) vertical with their capability building agenda.

• Support Corporate Learning and Development in translating Learning Strategy of the function for all markets in the zone into a Learning Solution Architecture.
• Promote, scale and deploy Functional Learning Strategy on market level by deploying Learning Architecture (paths, solutions, channels, journeys, etc.).
• Provide guidance for leveraging existing Learning Infrastructure to cover Training Needs.
• Oversee bottoms-up Training Needs Consolidation and transform them into deployment plans and pipeline for new developments.
• Ensure 5Di (Define, Discover, Design, Develop, Deploy, Improve) process for all new Learning Interventions as defined by Corporate Learning and Development.
• Provide recommendations for training strategies and validate training plan (needs perspective) with Markets.
• Act as first level for Learning Insights review, benchmarks and identify areas of learning/development gaps for targeted personas.
• Contribute to ad-hoc/new training development definition (both developed internally and with external agencies).
• Evaluate existing curricula for target audience penetration, effectiveness, impact on business goals and objectives.
• Build and maintain strong client relationship with markets, zone, corporate L&D and function to achieve a trusted advisor status, service as the primary interface between the business and Learning Delivery team.

 

What will make you successful

 

• 8+ years of total experience with atleast 5 years of experience in managing and designing learning programs in capability building of teams in Ensuring Supply (Operations) vertical, for e.g. In Technical Training, Capability teams in Industrial Performance (IP) or Manufacturing Excellence (ME), etc.   

• Functional Experience and ability to understand/adopt functional vocabulary, preferably experience in similar industry
• Cross cultural & global sensitivity skills.
• Proven understanding of capability development drivers in the business context.
• Ability to translate business strategy into a learning strategy.
• Ability to think long term and create a solution design pipeline
• Experience in managing complex learning programs.
• Demonstrated experience in leveraging contemporary employee development models and technologies for skill building.
• Proven history of successfully applying adult learning theory in a fast-paced environment, producing measurable impact.
• Proven track record of managing relationships with senior leaders and ability to collaborate & build relationships with stakeholders across functional and organizational lines.
• Strong verbal and written communication skills with global stakeholders with proficiency in English.
• Ability to manage priorities in an adaptable and flexible manner.
• Passion for promoting a culture of learning.
• Ability to influence without authority.               .
• Project Management skills.

 

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win.

 

We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day.

Monitoring What Matters Tech Lead

To complete our IT Platforms department, we are currently looking for a Technical Lead– Monitoring what matters platform. MWM is critical to provide an all-encompassing view of the health of the most critical IT services and associated critical business KPIs.

 

 

The Tech Lead is responsible for the technical vision of the product (application and integration architecture) and provides the leadership, facilitation, analysis and design tasks required by the Monitoring what matters product. You will work with the internal team: the product manager, with the developers & will partner with other teams to improve the continuous delivery pipeline. You will implement the designs proposed by the Solution Architect and tested with the IT consumers.

 

 

Key responsibilities

 

• Support the product manager to implement & keep the current and future solutions maintained with minimum disruption according to technical and business needs.
• Contribute to meet delivery plans & objectives, typically in sync with product management, solution architect and business analyst team.
• Contribute to the product evolution strategy and model.
• Ensure proper usage of design & build processes and documentations in line with IT standards, guidelines and methodologies.
• Implement effective IS/IT change and release management, test planning and execution, incident and problem management practices. Lead continuous improvement activities where needed.
• Manage remote team and operational governance with third party suppliers.
• Oversee and facilitate research, evaluation, and selection of technology and product standards, as well as the design of standard configuration.
• Contributes to the Strategy on technology/tool usage to achieve Continuous Integration (CI) / Continuous Deployment (ID) in its area of expertise
• Keep innovation at the core the role by promoting automation and industrialization for our end-users.

 

 

 

 

 

Are you a fit? You should meet most criteria of the list below:

 

• Bachelor’s degree in computer science, system analysis or a related study, or equivalent experience
• 5+ years of design and implementation experience in IT, with Agile methodologies
• Knowledge & experience in functional and technical application design, data modelling, and preferably also experience with implementation/developing of applications using low-code/no-code platforms
• knowledge and experience with ITSM processes
• Exposure to multiple, diverse technical configurations, technologies and processing environments
• Strong experience of development life cycle methodologies (paper based design, agile software development, rapid prototyping, lean start-up, KANBAN, and DevOps)
• Proven ability to define Minimum Viable Products (MVPs) and experience delivering them rapidly and with a high rate of IT consumer adoption
• Knowledge and strong expertise of application, integration and information architecture
• Experience in working with IT consumers, understanding requirements and opportunities and translating them into solutions and  taste-testing minimum viable products (A/B testing, etc.)
• Effectively communicates in English at different levels in the organization in a global environment
• Experience having worked in a global environment and with virtual teams

IT Business Analyst- S2P

You serve as a liaison between the worldwide IT organisation and the Nestle Business Service (NBS) centres. As part of the IT Business Relationship Management team for business services, you bring deep understanding of the opportunities and issues facing the business services and related corporate function and advise on the best solutions.

 

You translate business strategies, opportunities, threats and needs into IT product requirements, then play a key role with the IT product team to specify, test and deploy those as IT solutions. You track and enable proper adoption of IT products and features in the NBS centres, with the ultimate goal of increasing automation of business process.

 

A day in life of the Business Analyst for IBS:

• Supports the Functional Relationship Manager and the relevant Product Managers in the development of the strategy through incremental improvement of the product
• Works with the NBS centres (Subject-Matter Experts, Process Optimisers, Operations Teams, Performance Acceleration) and increases the penetration of IT features under the relevant products.
• Analyses, documents and tests program development, logic, process flows and specifications
• Documents training materials for the product area
• Delivers training to the end users, deployment and support teams
• Supports the analysis and resolution of solution issues as part of the third level sustain
• Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value
• Works with NBS centres and IT Product Managers to define minimum viable products that bring concrete business value
• Identifies gaps in existing functionalities, improvements and opportunities for process automation
• Runs deep-dives with NBS teams to ensure proper usage and adoption of products and features
• Tracks and increases product and feature adoption, identifies opportunities and acts on the

What makes you successful?

• 5+ years of professional experience in S2P-related technology (eg SAP, Ariba, Tungsten)
• 3+ years of experience implementing emerging technologies in S2P (eg digitalisation, process automation)
• Business experience in S2P (eg Accounts Payable, Procurement Operations)
• Project management experience

Manager – Employer Brand & Digital Creatives

 

This role will be responsible for developing and executing effective strategies to enhance Nestle’s employer brand image & presence and attract top talent. The role will involve creating compelling employer brand messaging, managing campaigns, ensuring consistency across internal & external communication channels and fostering positive employee experiences. The ideal candidate is a creative storyteller, a strategic thinker, a proactive communicator, and shares a passion for building a strong brand reputation & equity.

Responsibilities:

 

• Develop and maintain employer brand guidelines, ensuring consistent application across all employer branding materials and touchpoints.
• Manage and oversee the production of brand assets, such as logos, visual designs, and promotional materials.
• Develop and implement comprehensive employer branding strategies to strengthen brand awareness and reputation, while contributing to attracting and retaining top talent.
• Conduct research to understand the target talent market, competitor employer branding activities, analyze trends, and  changing employee preferences.
• Collaborate with cross-functional teams (HR, Sustainability, Public Relations, Activations and Marketing) and agency partners to align and execute branding initiatives with overall business objectives.

• Create engaging and authentic employer brand messaging that showcases the company’s culture, values, and employee value proposition.
• Manage and monitor employer brand campaigns across various channels, including social media, job boards, career websites, online & offline activations, and industry & press events.
• Collaborate with internal stakeholders to gather employee stories and testimonials that reflect the company’s culture and values.
• Foster positive employee experiences and enhance employee engagement by promoting a strong employer brand internally and externally.
• Measure and analyze the effectiveness of employer branding efforts, and adjust strategies as needed.
• Monitor and respond to employee reviews and feedback on employer review sites and social media platforms.

• Stay up to date with industry best practices, emerging trends, new technology for employer branding and talent acquisition.
• Act as a brand ambassador, both internally and externally, ensuring brand integrity and adherence to brand standards.

 

Key Stakeholders:

• Internal: CMD, BEMs, HR & Talent Acquisition, CSV & Sustainability, Public Relations, Media Managers, Brand Managers and Graphic designers.
• External: Agency partners, vendors, college campuses, media at events, senior leadership in industry, relevant media platforms & NGOs.

Performance Metrics:

 

• Increase in employer brand awareness and recognition among the target talent market.
• Improvement in key brand perception metrics, such as brand loyalty and brand reputation.
• Consistency of brand messaging and visual identity across various platforms.
• Positive feedback and sentiment from current employees regarding the employer brand and employee value proposition.
• Effectiveness of employer branding campaigns in driving brand engagement, customer acquisition, and conversions.
• Timely delivery of branding projects and initiatives within the allocated budget.
• Ability to adapt branding strategies based on market insights and competitor analysis.
• Monitoring and improvement of employer review ratings and overall online employer brand reputation.
• Successful collaboration with cross-functional teams to achieve branding goals.
• Continuous improvement of brand guidelines and processes to ensure brand consistency.

• Successful collaboration with HR, talent acquisition, and organizational stakeholders to achieve employer branding goals.

 

Qualifications:

 

• Master’s degree in Marketing, Communications, Brand Design or a related field.
• Proven experience in brand management or a similar role, preferably in a fast-paced environment.
• Strong understanding of branding principles, marketing concepts, and consumer behaviour.
• Prior experience in public relations, content marketing, media management and events.
• Excellent written and verbal communication skills, with the ability to craft compelling brand messaging.
• Functional proficiency in graphic design software, experience design and content management systems with a keen eye for aesthetics and design.
• Creative thinking and the ability to tell compelling stories to attract and engage candidates.
• Analytical mindset and the ability to interpret data to drive branding decisions.
• Strong project management skills and the ability to handle multiple projects simultaneously.
• Team player with excellent interpersonal skills and the ability to collaborate effectively, especially with senior stakeholders in the organization.
• High service orientation