NextEra Energy, Inc. is an American energy company with about 58 GW of generating capacity, revenues of over $18 billion in 2020, and about 14,900 employees throughout the US and Canada.
Associate Director, Islamic Origination
Key Responsibilities
Strategy
• Explore / develop new markets
• Embed Saadiq across Corporate & Investment Banking (“CIB”) businesses in Assigned Region
• Maintain market intelligence on different markets where Islamic products are offered and track competitor moves
Business
• Support in delivering assigned Islamic Origination business (Corporate Finance & Financial Markets) budget in Assigned Region / geographies
• Build strong working relationships with CIB Clients’ teams and key Product Teams (CM, Syndications, Infrastructure & Dev Finance, Financing Solutions, DAF, Financial Markets, Leverage Finance) across Assigned Region to jointly market/pitch, originate, structure, and distribute Islamic structured deals.
• Prepare pitchbooks, market updates and other marketing materials for internal and client marketing activities
• Manage end to end deal execution including deal structuring, preparing term sheets, negotiating terms (pertaining to Sharia compliance) with the client, securing mandates and dealing with external/ internal counsel to develop and review facility documentation.
• Seek guidance/ secure approvals from the Bank’s Shariah advisors to ensure that the transaction remains in line with Shariah compliance requirements.
• Develop relationships with key Islamic investors (Banks/FIs) to syndicate and distribute transactions.
• Work with the Bank’s operations and processing teams to ensure proper execution of the transactions and post-execution follow-ups and trainings.
• Co-ordinate with Product Development unit to launch PPGs and Country Addendums in key target markets.
• Liaise with external industry publications for marketing strategies, award write-ups and submissions, case studies etc.
Processes
• Build relationships with business partners to manage operational processes.
• Build relationships with support departments to manage operational processes.
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ability to work in a multi-disciplinary team of professionals.
• Be part of the team providing ongoing training and development of staff and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Risk Management
• Ensure a full understanding of the risk and control environment in area of responsibility
Governance
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
• Zero tolerance on Shariah appropriateness and sustainability issues.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Islamic Origination business in the Assigned Region to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment. *
Key stakeholders
• Work with local stakeholders such as:
– Global Banking and Markets teams in CIB, and products.
– Operations, L&C, Risk, etc to ensure compliance to local regulatory & internal product & Shariah requirements.
Other Responsibilities
Embed Here for good and Group’s brand and values in Islamic Origination, Dubai, UAE; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Skills and Experience
Islamic Banking & Finance
Financial Analysis
Capital Markets and Debt Structuring
Derivatives
Qualifications
- Educatio Post graduate qualification preferable in Finance and Banking
- Expereince in either
- sell side of Investment Banking: or
- buy side of Investment Banking: or
- financial consultancy & accounting
- Languages English (required), Other languages (preferable)
Director, Government Affairs, AME
Job Summary
Overview
Standard Chartered is a leading international banking group with a presence in more than 50 dynamic markets and serving clients in over 85 additional economies. Guided by our purpose “to drive commerce and prosperity through our unique diversity” and our brand promise “Here for good”, we build enduring partnerships and sustainable impact.
Job Purpose
The Director, Government Affairs, AME will support the development and execution of strategic, systematic engagement with governments and public policy stakeholders across Africa and the Middle East. The role reports to the Global Head of Government Affairs, within the Group Public & Regulatory Affairs (GPRA) function.
Key Responsibilities
Strategy
- Collaborate with the Global Head of Government Affairs and business leaders to design and implement an engagement strategy supporting GPRA’s policy imperatives and thematic priorities.
- Leverage thought leadership platforms, bilateral engagement, and advocacy campaigns to strengthen the Bank’s positioning and influence across AME.
- Identify and align key internal stakeholders to ensure regional engagement strategies reflect the Bank’s strategic direction and growth aspirations.
Business
- Build and maintain constructive relationships with key business and functional stakeholders, providing timely policy and political insights.
- Provide challenge and oversight on government and policy engagement to ensure alignment with the Bank’s objectives.
- Strengthen collaboration across GPRA, Legal, Compliance, and business units to deliver coordinated advocacy and policy positions.
Processes
- Support the development of streamlined processes across GPRA pillars, improving the design and delivery of external communications, policy outputs, and engagement materials.
- Maintain management information and trackers covering all Government Affairs activities in the AME region.
- Support the preparation of speeches, briefing notes, and position papers for senior executives.
People & Talent
- Promote the culture and practice of compliance, ethics, and high performance, consistent with the Group’s “Here for Good” values and Code of Conduct.
- Foster collaboration and knowledge sharing across GPRA teams and markets.
Risk Management
- Use engagement strategies to identify, assess, and advise on emerging political and regulatory risks across AME.
- Collaborate with GPRA colleagues and business partners to anticipate horizon risks and recommend mitigation strategies.
- Establish clear communication channels between GPRA and business units to ensure mutual understanding of priorities, risks, and opportunities.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s values and Code of Conduct.
- Ensure compliance with all applicable laws, regulations, and internal policies.
- Proactively identify, escalate, and manage conduct, compliance, and reputational risks.
Key stakeholders
- Internal: GPRA, CFCR, Legal, business and functional heads, and AME Country CEOs.
- External: Government agencies, policymakers, industry bodies, think tanks, trade associations, and public affairs networks.
Other Responsibilities
- Champion the Group’s brand and purpose — “Here for good” — within AME and beyond.
- Undertake additional responsibilities aligned with Group, Country, or Functional mandates as required.
Skills and Experience
- Strong stakeholder mapping and relationship management capabilities.
- Policy analysis and insight generation (translating complex policy issues into actionable guidance).
- Excellent communication (verbal and written) and analytical skills.
- Strong project management and organisational ability.
- Political awareness and understanding of the regional context.
Qualifications
- Education: University degree in Political Science, International Relations, Law, Public Policy, or related field.
- Experience in government relations, policy advisory, or public affairs, with proven exposure to Middle East policymaking systems and African markets.
Senior Director & Team Head International, Priority Banking
Job Summary
As a Standard Chartered Senior Director & Team Head International, Priority Banking you will drive the performance of the unit towards achieving the targets set for the business in terms of sales volumes/ new customers/ portfolio growth. you’ll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank’s strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
About Wealth and Retail Banking
We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we’re focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients
We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.
We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.
Key Responsibilities
- Manage a team Customer Relationship Managers and Client Service Managers responsible for acquiring/ deepening/ widening customer’s relationships.
- Ensure continuous hiring of relationship managers to keep the number of RMs in the team between 13 – 15 RMs Drive International baking agenda along with Group Affluent Team Grow the clients in Priority Private Segment through NTB acquisition and ETB upgrades
Manage performance targets. - Drive the team to achieve the budgeted cross sell targets.
Constantly develop and manage existing and alternate acquisition channels for sourcing and referral. - Develop and implement marketing and sales promotions in conjunction with the marketing and central teams.
Provide intelligence report to senior management on competitor products and services & customer needs.
Review and recommend to product champions on our product & service offerings in the market.
Strategy
- Strategies for Revenue generation and business development. Business objectives and goals
- Drive the Digital Agenda
- Provide outstanding client experiences.
- Organised, follow-up leads, complete and record appointments, close customer requests.
- Support our clients to meet their financial needs, as they progress through their career and life-stages.
- Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
- Keep abreast of market trends, new product offerings and the latest campaigns.
Skills and Experience
- Banking knowledge and sales experience.
- Excellent communication, interpersonal and relationship building skills.
- Ability to learn new products and services quickly.
- Market awareness and benchmarking.
- Management information.
- Work in a flexible and agile way.
- Courageous, creative, responsive, and trustworthy.
- Thrives in an international environment.
- Enjoys being in a team, engaging with co-workers.
- Motivated self-starter, identifying opportunities.
People & Talent
- Providing leadership, coaching and support to the team members by setting objectives, managing performance, identifying development needs, fulfilling training requirement and motivating the team.
- Ensure staff training and development to maintain focus on service, sales & risk.
- Manage the sales/ service team.
- Provide the necessary mentoring & motivation to raise the moral of the team members.
- Encourage development of new ideas, concepts within the team.
- Lead the team in conforming and behaving as per the values of the Bank.
Our Ideal Candidate
- University Graduate.
- Relevant experience in sales and relationship management.
- Experience in handling all Banking & Investment Products.
- Understanding of the UAE Market.
- Demonstrated ability in sales planning.
- Strong communication and negotiation skills with the ability to influence outcomes.
- Networking ability to manage interdepartmental deliverables.
- Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
- Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
- Adapting to multi-cultural environment.
- In-depth knowledge of capital markets and financial planning.
Senior Associate Director
Job Summary
Strategy
• Strategies for Revenue generation and business development
• Business objectives and goals
• Drive the Digital Agenda
Business
Acquisition & Sales Management
• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.
• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.
• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
• Achieve “best in class” productivity in order to maximize the efficacy of the sales process.
• Achieve the budgeted cross sell targets, consistency and penetration.
• Aggressive Sales call plans to acquire large prospective customers through referrals.
• Ensure coverage of customer base in accordance with the approved contact plans.
• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
• Maintain and update customer information on C Manager. Accurate and timely generation of reports.
• Activation of dormant accounts.
• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.
Customer Relationship Building
• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
• Effectively meeting customer expectations and handling/ reduction of customer complaints.
• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
• Serve as the one-point contact to the High Net Worth customers of the Bank
Processes
• Ensure compliance of laid down process and procedures.
• Facilitate and Implement work process improvements.
• To ensure compliance with Global Process Standards on Customer Data Confidentiality.
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Risk Management
• Ensure KYC/AML updates, proper zero error documentation.
• Updating the C – Manager, adhering to the Contact Management Plan.
• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.
• Read, understand and comply with all provisions of the Group Code of Conduct.
Governance
• To be able to detect any suspicious transactions, Money laundering, forgeries etc
• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.
• Ensure all GPS standards are followed and adhered.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.
• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.
Key stakeholders
Internal
• Product Manager – Priority Banking – for Launch and implementation of product campaigns
• Customer Service Manager – WM – for Product services to the customers
• Unit Heads – Treasury – Implementation of sales strategies
• Branch Managers – Implementation of sales strategies
• Marketing Manager – WM – Coordinate marketing and research activities.
• Country Money Laundering Prevention Officer.
External
• Existing and Prospective Customers – for Acquisition and retention of business
Other Responsibilities
• Ability to maintain a highly decent professional environment in the Priority Centre.
• Educate Clients on using of other delivery channels.
Skills and Experience
• Manage Conduct
• Manage Risk
• Manage People
• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
Qualifications
• University Graduate.
• Relevant experience in sales and relationship management.
• Experience in handling all Banking & Investment Products.
• Demonstrated ability in sales planning.
• Strong communication and negotiation skills with the ability to influence outcomes.
• Networking ability to manage interdepartmental deliverables.
• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
• Computer literacy at the user level.
• Adapting to multi-cultural environment.
• In-depth knowledge of capital markets and financial planning.
Client Experience Executive (UAE nationals only)
Job Summary
Embed customer centric behavior in all transactional and operational delivery processes to ensure we build and maintain a differentiated service model that is perceived as consistently superior to competition, therein contributing to maximizing the profitability and market share for the Bank
Key Responsibilities
• Ensure completion of survey calling with our Wealth & Retail Banking (WRB) clients, within the agreed TAT (Turnaround Time) for every respective task.
• Timely & accurate reporting of survey results to Client Experience Management.
• Handle all processes, as required & assigned to the team.
• Contribute significantly towards driving people & process efficiency by providing specific actionable insights through specific themes captured during survey calling.
• Highlight any unresolved issues to Business to ensure on-time service recovery.
• Focus on improving Client Experience by asking the right questions to capture the accurate VoC (Voice of Customer), thereby helping the Bank improve the services.
• Collaborate effectively with stakeholders to rationalise non-value adds & highlight lapses observed, if any
• Effectively manage survey volumes, capture feedback diligently to make sure this helps with an appropriate analysis that can help in taking appropriate actions.
• Awareness and understanding of WRB Client Experience – Client Research & Insights model and implementation of the same in the designated responsibility.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Skills & Qualifications
• Bachelor’s degree preferred
• Strong English communication
• Analytical skills
• Microsoft Office proficiency
• Customer Service
