We are building a team that will lead Oracle Indian into its future. We are the best technology company and are now embarked in a journey to become the best Cloud solution provider as well. For setting this vision of ours into action, we are in the search of exceptional leaders and sales professionals. Digital Transformation, Security, Analytics are themes adopted by organizations globally. BCP is an additional dimension given how vulnerable the world can become overnight. Technology functions, within organizations, are tasked today with having to support their businesses with solutions that can be rolled in hours/days instead of weeks/months. At the heart of this transformation is the growing demand for building cloud native applications that are micro-services based, where code is developed and integrated continuously. Cloud, that is central to all of these transformations, is disrupting industries, helping business innovate at the speed of thought.

Our vision is to be the cloud provider of choice to our clients, in the space we have identified to engage in. Additionally, we would like to be the best Oracle Cloud region globally, gain market share from competition, and reflect the traits of a world-class team – client centricity, collaborative approach to problem solving, results orientation, highly skilled and competent, humble, where every individual is respected.

As a member of our team you are a self-driven outcome oriented business professional who: enjoys the sting of battle; is passionate about growing our OCI business in the market – given the unique strengths we possess; understands the competition landscape and partner eco-system; is a natural collaborator; is comfortable establishing relationships and engagements across the client’s hierarchy – from CIO/CTO right up to the board of directors; is ever positive and does not understand what is giving up; is invigorated every day about the vision of establishing the future of Oracle in India.

Career Level – IC5

• Accelerate customer adoption of Oracle Cloud by engaging with your key clients (Aditya Birla Group) in building a value proposition that will help them in transforming their infrastructure / application landscape. This would involve moving (and improving) core workloads to cloud (EBS, JDE, PSFT, Seibel, ISV applications etc); moving (and improving) non-core workloads (like UAT, Test, Dev etc) to Cloud; helping clients adopt OCI to build their cloud native applications; identify insights that the client is looking for and help create a platform for Analytics in the cloud.
• Identify DB/Analytics intensive workloads that are running on-prem, on competition technologies, to Oracle ExaCS  / ExaCC
• Understand OCI technologies adequately, backed by certifications, to be able to handle Cloud discussions independently with client
• Being a business that is composed of small and mid-sized ARRs it will be imperative to run the business on an equidistant basis – execute for a closure in the week/ month and plan for the quarters ahead
• Are natural collaborators who engage the whole of Oracle – pre-sales engineers/enterprise cloud architects, consulting & services teams – to deliver signature outcomes and experiences to their clients
• Work closely with the Channels team and ISVs to ensure that OCI is the partner’s preferred cloud computing platform across all service lines.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

You will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

A technical degree is preferred position at Oracle, i.e.,BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA. OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).

Career Level – IC2

The Immediate Response Center (IRC) provides world-class incident management services based on ITIL best practices. The IRC Event Management (EM) represents a subset of IRC operations, designed to minimize potential client database, system, network, and application incidents through a combination of proactive monitoring techniques and cutting-edge automated tools. As a Technical Support Engineer II, you will provide technical support for internal tools/applications and processes.

In this role, you will provide technical support, find solutions to wide variety of technical challenges, and create knowledge material for brining scale to operations. It also includes working with multiple SMEs to address the gap in knowledge, submit ideas for process improvements, file defect report if required. You will proactively monitor system/application alarms, investigate, analyse, resolve, or escalate alarms and service requests. Your responsibility is also prioritizing and managing work queue in accordance with service level agreements, documenting investigation, and issue resolution. You will perform problem management efforts by identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate that root cause. Be agile and open to new responsibilities based on the business need, learn, and gain expertise in new technical solutions as and when required.

Basic Qualifications

At least 4 years total combined completed higher education and/or related work experience including.

• Bachelor’s degree in information systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent relevant work experience.

Preferred Qualifications

• At least 3 years’ experience in Application Support and SQL
• Good knowledge and hands on Experience with Linux and SQL

Expectations

• Must reside in or willing to relocate to Bengaluru, Karnataka
• Willing to work in shifts, additional or irregular hours (Night Shifts) as needed and allowed by local regulations.
• Work in accordance with corporate and organizational security policies and procedures, understand person role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
• Strict adherence to schedules.
• Perform other responsibilities as assigned.
• Ability to remain calm and think clearly under high-pressure situations.
• Multitasks and comfortable with repetitive work.
• Fluent in English to interact with global associates.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

Applications Sales Representative IV