Oracle is a multinational computer technology corporation specializing in developing and marketing database software and technology, cloud-engineered systems, and enterprise software products. In simpler terms, Oracle creates tools that help businesses manage and organize their data more effectively.
Senior Member of Technical staff
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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System Administrator 3-IT
As part of Oracle Finance GIU – Banking-Application Management Support team, SaaSOps will be taking the complete responsibility of supporting & maintaining the applications, environment on the OCI (Oracle Cloud). New hire is expected to support 24 x 7 Operation to SaaS customers, associated banking cloud services and products.
SaaSOps is expected to possess strong troubleshooting skills and will need to work on ticketing-based system to resolve issues, monitor various aspects of the services as part of the day-to-day job.
Also, he/she will work on the critical and non-critical issues from the queues, escalation channels and other modes of assignments.
Candidate would be expected to update Service Requests with the technical and non-technical solutions, meet SLA requirements and interact with other functional teams, customers, customer management team, Product engineering team as and when required.
Career Level – IC3
Responsibilities
Candidate to provide 24×7 based shift coverage, this includes Night Shift coverage which is rotational.
Ops activities like Patching (monthly, quarterly & hot fixes), Change Management, Day to day operations.
Check ticketing queues and acknowledge and update the tickets periodically, work on the activities till the resolution.
Need to work with the various internal teams for Quarterly release readiness, roll out those release on customer environments
Provide Incident Management support if customer environments are affected. Join the bridge for necessary resolution and recovery
Should provide Disaster Recovery (DR) support
Be active and alert on the internal communication and email and reply appropriately
Senior PLSQL / Java Support Engineer
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level – IC2
Responsibilities
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
Software Developer
The RGIU Omni Channel Development team is looking for a passionate, innovative Applications Developer who is seeking a major part in the development and transformative evolution of retail applications towards cloud-native solutions. We are seeking an engineer who can seek and implement imaginative and strategic solutions to large-scale and complex customer problems; one who thrives with ownership and accountability in such an environment. You will be a part of a team that develops and supports leading-edge Oracle Retail Cloud Services.
Career Level – IC2
Responsibilities
Job Requirements:
• BS or MS degree in computer science, or equivalent
• 3 – 5 years of software engineering with proven results in designing, implementing, and maintaining complex systems and services
• Understanding of cloud design patterns
• Experienced with SDLC/Agile/Scrum processes
• Desire to work in a hands-on, fast-paced and challenging environment
• Experienced with Agile development Methodology
• Experienced in developing full-stack web-based applications
• Experienced with Core java, J2EE
• Experienced with Eclipse IDE, SQL Developer, GIT Source Control
• Experienced with application servers like Weblogic, Tomcat
• Experienced with Oracle Database
• Experienced with Microservices, Middleware
• Experienced with JSON, REST web services
• Experienced on HTML,CSS,javascript, Knockout, JQuery
• Good written and oral Communication Skills
