PayPal was founded in 1998 when, as the company puts it, “money meant paper and coins.” Originally named Confinity, PayPal developed an early focus on digital payments for consumers and businesses. Its mission was to create the world’s first digital payment platform that would make money work faster and better.

Software Engineer

The Company

 

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

 

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

 

 

Job Description Summary:

Job Description Summary

What you need to know about the role
As part of the Regulatory Platform Technology organization, this role expects high standards of engineering excellence with strong conceptual understanding in design, develop, test and maintain large scale systems that helps PayPal satisfy the standards/policy requirements of the regulatory agencies in countries that PayPal operates in

Meet our team
PayPal is shaping the future of secure and compliant global commerce. Our Engineering team is at the core of this transformation, ensuring that PayPal operates with the highest standards of integrity and adherence to regulatory requirements. Join our team, where you’ll collaborate with skilled professionals on impactful projects in a dynamic environment. We’re not just developing and implementing policies; we’re creating robust, scalable solutions that uphold regulatory standards and protect our customers and business.

 

Job Description:

Job Description:
The candidate will be part of PayPal Privacy Engineering Team. The candidate will be responsible for grasping the requirements, coding and testing the application platforms. The individual should be self-motivated, team-oriented and problem solver and can handle multiple projects at the same time.

Responsibilities:

In this role, the individual will be part of the engineering team in Privacy Organization and will be

responsible for.

• Developing across the full stack of web technologies – Availability, Services, Performances and Scalability.
• Participating and collaborating with Product Owner/ Cross functional teams in the organization to understand the business requirements and to deliver solutions that can scale.

• Developing Software that is simple, bug-free, intuitive and easy to use with platform mindset to solve privacy platform problems.
• Proactively anticipating problems and keeping the team informed in a timely manner.

 

Required Skills:

• Holds a Masters degree with 0-2 years experience or a Bachelors degree with 2+ years of experience
• 2+ years hands-on experience on core Java, Spring Boot and REST services / GraphQL.
• Strong Java, Hibernate, J2EE and Micro services development experience.
• Hands-on experience in front-end development using React, Redux.
• Hands-on experience in server-side technologies Node JS / Express JS and JavaScript
• Good hands-on experience in RDBMS (Oracle/MySQL/Teradata).
• Familiarity with Bigdata – Hadoop, hive, spark, NoSQL DBs
• Oriented towards automating and scalable solution approaches
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with various source control tools like GIT, Jenkins CI/CD and Maven/Gradle.
• Excellent communication & interpersonal skills
• Experience in Agile development lifecycle methodology.
• Proven problem solving and analytical skills.

Account Manager, NA Large Enterprise

The LE Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy, and identifying opportunities for growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal’s strategic goals.

 

Job Description:

• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Is accountable for Merchant account and owns senior strategic relationships, positing themselves as a trusted advisor
• Drive Sales cycle for new logos, pursue new business through strategic prospecting including hosting events and leveraging referrals
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Lead the overall strategy and delivery of PayPal’s solutions, ensuring alignment with merchant priorities and driving shared success.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success
• Drive merchant retention, including churn mitigation / negotiation, and renewal processes
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Build strong partnerships with internal and external stakeholders to maximize impact and ensure alignment of technical and commercial goals.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Qualifications:

• 7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.
• A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.
• Proven success managing high-value accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Director, Operations

PayPal is seeking a high-energy, organized, and motivated operations expert to partner with our broader executive team within the CMO organization. This role involves managing operations, overseeing critical strategic initiatives, and driving operational excellence, planning, and performance management. The ideal candidate will leverage AI, automation, and technology to enhance operational efficiency and innovation.

The ideal candidate will oversee the operations strategy, ensure seamless execution of internal planning and external marketing programs, and optimize cross-functional collaboration to achieve business goals. Additionally, this role will focus on long-term planning, resource allocation, budget management, and process optimization through the use of advanced technologies. If you’re passionate about creativity, marketing, data-driven decision-making, and thrive in a dynamic environment, we’d love to hear from you.

At PayPal, we believe every individual has the power to shape the future of commerce. As the Director of Operations and Planning, you will play a key role in driving our mission by optimizing operations through AI, automation, and technology enablement. This position is designed to enable our organization and leadership to work with agility, ease, and insight across the organization.

 

Job Description:

At PayPal, we believe every individual has the power to shape the future of commerce. As the Director of Operations and Planning, you will play a key role in driving our mission by optimizing operations through AI, automation, and technology enablement. This position is designed to enable our organization and leadership to work with agility, ease, and insight across the organization.

 

Responsibilities

• Monitor and analyze key performance indicators (KPIs) using AI-driven analytics to inform data-driven decisions.
• Provide strategic guidance and implement plans to improve creative processes, boost productivity, and drive efficiency through automation tools.
• Analyze market trends and customer needs using machine learning algorithms to identify opportunities for innovation.
• Communicate effectively with internal and external stakeholders to align and achieve business objectives.
• Develop and manage budgets and resource allocation with the aid of technology to support operations.
• Identify and mitigate risks that could impact business operations using predictive analytics.

Qualifications

• Proven general management skills with expertise in setting up scalable processes.
• Strong grasp of business economics, P&Ls, and analytics.
• Ownership mindset with a drive for entrepreneurship and operational improvement.
• Experience optimizing spend and maximizing ROI on marketing investments.
• Demonstrated ability to manage direct reports and influence cross-functional teams.
• Strong problem-solving, strategic, and analytical capabilities.
• Ability to craft compelling narratives and communicate effectively with diverse stakeholders.
• Skilled at driving projects independently in a matrixed global organization.
• Collaborative, results-driven mindset that fosters open communication.
• Experience partnering with HR to support talent development and growth strategies.
• Strong financial acumen to ensure accuracy in reporting, forecasting, and reconciliations.
• Comfortable working in a fast-paced, dynamic environment with shifting priorities.

Experience

Required

• Six+ years of relevant work experience in operations, strategy, or agency roles.
• 10+ years of success in account/project management.
• Strong understanding of marketing, campaign development, and strategic frameworks.
• Ability to manage multiple projects under tight timelines.
• Proficient in stakeholder management and delivering compelling presentations.
• Highly analytical, detail-oriented, and a creative problem solver.

Preferred

• Six+ years in a creative environment within a corporate or agency setting.
• Agency and/or marketing experience.

Key Attributes

• Strategic thinker with a focus on the big picture while managing details.
• Team player with a “no job is too small” attitude.
• Self-starter with impeccable follow-through and urgency.
• Exceptional verbal, written, and interpersonal skills.

 

Additional Job Description:

PayPal is committed to fair and equitable compensation practices.

Data Science Manager

At PayPal, we continue to push the boundary of what technology can help people around the world accomplish. For that, we are seeking far and wide for that select handful of exceptional world-class problem solvers with a passion for data insights and a relentless execution focus. The Global Analytics and Data Science team is seeking a Data Science Manager in Strategic Merchant Analytics team. The position will work in close partnership with a host of internal teams to ensure that the merchant’s analytic needs are well addressed. The job requires the candidate to build and maintain close working relations with the various cross functional stakeholders. The Data Science Manager will also have opportunities to manage interactions with our top merchants externally, therefore impeccable communications skill becomes a huge advantage. If you’re a data driven enthusiastic and passionately looking to solving real life problems in the payment world for our top merchants, apply now!

 

Job Description:

The Role:
We are looking for a passionate & dynamic Data Science Manager who should be able to challenge the status quo, and drive data backed decision making leveraging the power of strategic partnerships. The Data Science Manager is responsible for analyzing merchant product performance and health, triaging the issue, and provide recommendation on the best course solution and optimization. The position will work in close partnership with a host of internal teams to ensure that the merchant’s analytic needs are well addressed. The job requires the candidate to build and maintain close working relations with the various cross functional stakeholders. The Lead Data Scientist will also have opportunities to manage interactions with our top merchants externally, therefore impeccable communications skill becomes a huge advantage. If you’re a data driven enthusiastic and passionately looking to solving real life problems in the payment world for our top merchants, apply now!

 

About You:

• Strong Python/R and SQL skills with a lot of attention to granular details in data
• Expertise in stitching together findings to convey coherent insights
• Exceptional oral and written communication skills
• Ability to perform deep dive analyses on key business trends from multiple perspectives and package the insights into easily consumable presentations and documents
• Track the Merchant Product Performance and pro-actively monitor KPIs & identify/close the gaps.
• Engage in problem solving with the product and various merchant facing teams to determine performance trends and root causes.
• Use A/B Testing, causal inferences, analytics, market research, and competitive analysis to drive decision making.
• Support new product launches for merchants by ensuring constant monitoring is in place to track product performance.
• Partner with varies internal teams to ensure that the merchant’s analytic needs are well addressed.
• Create close relationships with stakeholders to anticipate & answer the questions that might be asked both by internal and external parties
• Work closely with senior leadership to keep them informed about the performance of tokenization products.

Required Skills

• Master’s or PhD degree in a quantitative field (such as Statistics, Mathematics, Economics or Engineering) or equivalent field experience
• 5-8 years professional experience in a data science role
• Proficiency with database, spreadsheet, and statistical tools
• Advanced Python and SQL experience, preferable with Big Query
• Experience analyzing very large, complex, multi-dimensional data sets.
• Ability to solve problems analytically and create actionable recommendations through the analysis of application level and user experience data
• Ability to plan, organize, and work on large performance program efforts
• Exceptional communication and presentation skills
• High energy and a desire to work in a results-oriented, fast growth cross functional environment.
• Work experience in the payments, ecommerce, or financial services industry is a plus
• Exceptional written and verbal communication skills to influence cross-functional teams a plus
• Prior work experience with management consulting, investment banking, analytics and/or consumer financial products is highly valued