Pfizer Inc. is an American multinational pharmaceutical and biotechnology corporation headquartered at The Spiral in Manhattan, New York City. The company was established in 1849 in New York by two German entrepreneurs, Charles Pfizer and his cousin Charles F. Erhart.

Senior IT Auditor

ROLE SUMMARY

This IT audit opportunity provides work/life integration where colleagues are able to integrate personal life and demands of a career while balancing competing priorities at work and home optimally.

The work/life balance is attained through a flexible work arrangement that includes working from auditor’s base office in Mumbai and working from home for up to 2 days a week while the colleague is not on an audit engagement.

Auditors have primary responsibility for conducting financial and IT audits as part of a team at Pfizer locations worldwide, as well as conducting risk oversight activities.  Auditors also participate on strategic and operations teams within Corporate Audit.

ROLE RESPONSIBILITIES

Conduct independent evaluations of Pfizer’s Information Systems and compliance control processes worldwide to ensure Pfizer’s risks are properly managed.
Present the results of audits to senior site and division management, including practical recommendations to address identified risks, requiring strong negotiation and influence skills.
Prepare formal written reports setting forth recommendations for local, division and Corporate management to strengthen and improve operations, as well as identify cost or efficiency savings.
Actively participate on departmental and/or cross-functional teams addressing internal and external issues that support the department’s operations and strategy.  This may include updating our audit approach for ensuring compliance with the FCPA, Healthcare Compliance and Sarbanes-Oxley rules and regulations.
Domestic and international business travel is required.

QUALIFICATIONS

Education: MA/MS/MBA preferred
Discipline(s): Information Systems Auditing required, SAP Experience preferred
Certification(s): Certified Information Systems Auditor(CISA), Certified Public Accountant(CPA) ,Certified Internal Auditor(CIA) or Chartered Accountant (CA) preferred
Other Training: Foreign language skills preferred
Minimum range of years’ experience: 5-7 years

Type of industry/organizations: Public accounting and/or internal auditing required; multi-national pharmaceutical experience a plus; international experience a plus; large corporation experience preferred but not required

Candidate must be able to work independently with minimal supervision by testing IT controls from Costa Rica while reporting and interacting with Audit Manager in the United States. Also, Candidate must be able to travel internationally when required.

Candidates should have solid technical skills in one or, preferably, several technical areas below:

• GxP regulations, guidelines, and industry standards as they apply to computer systems used within the Life Sciences and Pharmaceutical industry, including FDA regulations 21 CFR Part 11 electronic records/electronic signatures and EU Annex 11

• Review and evaluate IT and Process controls in compliance with the Sarbanes-Oxley Act of 2002

• Strong understanding of SAP, SAP Security and best practices solutions for SAP upgrades and implementations. SAP security knowledge should include but is not limited to SAP Authorization Concepts, Roles, Users Administration, SOD conflict resolution, SAP Access Controls, & SAP GRC Suite.

• Knowledge of Quality Assurance and Quality Management principles, including an understanding of computer system validation practices as they apply to the Life Sciences and Pharmaceutical industry.
• Information Systems Audit and Control Association (ISACA) IT Standards, Guidelines and Procedures for Auditing and Control and Code of Professional Ethics.
• Control Objective for IT (COBIT) standards or equivalent.
• IT security and control practices for relevant platforms and systems such as Mainframe, AS/400, Distributed (Unix, Windows) environments, Web-based technology, and LAN/WANs.
• Candidates should also have solid audit skills in all areas below:
• Planning and project management while meeting multiple deadlines.
• Collecting and analyzing complex data, evaluating information, and drawing logical conclusions.
• Conducting reviews of all products of audit work performed by staff (work papers, testing and sampling plans, status reports, draft issues, etc.).
• Effective verbal and written communications, including active listening and presenting findings and recommendations in a clear and concise manner, and resolving issues that may arise in a professional manner
• Establishing and maintaining good working relationships with co-workers, staff and external contacts, and working effectively in a professional team environment in a matrixed organization.
• Performing timely and constructive staff reviews.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Finance & Accounting

Executive – Planning and Warehouse

Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action.

What You Will Achieve

Working with a dynamic team of Logistics and Supply Chain experts, you will play a critical role in planning, issuing and managing production schedules. Thanks to your expertise, you’ll manage the material supply and demand to ensure a controlled flow of approved material and equipment based on the production and inventory requirements. Your coordination skills will help in interdepartmental planning activities with quality assurance, manufacturing, purchasing, engineering, inventory control, traffic etc.

As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.

It is your dedication and hard work that will make it possible for Pfizer’s customers and patients to receive the medicines they need, when they need them.

How You Will Achieve It

• Manage own time, professional development and be accountable for own results.
  Prioritize own workflow and may assist in prioritizing the workflows of less-experienced colleagues.
  Complete appropriate documentation associated with work responsibilities using a computerized inventory system.
  Adhere to all SOP (Standard Operating Procedures), cGMP (current Good Manufacturing Practices), plant safety, quality, and documentation systems requirements and participate in regulatory and customer audits.
  Prepare, Review and train all affected personnel on those procedures (SOPs) as needed.
  Move, stage, or receive warehouse materials and products.
  Provide technical support to hi-rise operations by tracking and resolving problems and provide in-depth warehousing expertise in analyzing technical problems.
  Identifies required delivery and process improvements that drive increased efficiency, throughput and quality.
  Actively develop and share best practices and knowledge with others in own work group and across multiple work groups.
  Demonstrate compliance with Corporate & Government Regulatory requirements pertaining to facilities & processes.
  Track, review and communicate key raw material lifecycle and shelf-life status.
  Consistently provides open communication on progress of projects or issues with the co-workers.
  Recommend corrective actions and preventive measures in the corresponding quality system.
  Prepare and analyze weekly and monthly performance reports and communicate results and potential areas for improvement to the team.
  Supervise dispensing of Material to production dept. and allocate work to the Team of Warehouse Operators.
  Assist to prepare six monthly/monthly /daily  Production Plan, Material Plans, shortages list /dispatch plan.
  Execute monthly and daily dispatch /Production/Material plan.
  Oversee proper Housekeeping and Pest control in the department and maintaining documentation thereof in liaison with Administration function.
  Supervise the scrap disposal process and to prepare required documentation thereof.
  Ensure proper environmental control in the dept. and liaison with Engineering dept. for deviations if any.
  Escalate in case of any unplanned deviations /excursions and follow up thereof. Complete and support investigation
  Liaise and coordinate with QA& Technical services dept. for release of material/batches and sampling.
  Coordinate with Production dept. for receipt of Material for dispatch
  Improve safe work conditions and safe working practices to have zero accidents and environment friendly operations.
  Adherence to local legal requirements, EHS policy and EHS standards/ programs/ SOPs to ensure compliance and improve the safety culture.
  Participation in safety meetings, EHS programs and EHS events and proactively report and address EHS issues and Near Misses.
  Ensure adherence and compliance to ISO 9001/14001, OHSAS 18001 and ICH requirements.

Qualifications

Must-Have

• B.Sc. /M.Sc. (Chemistry) /B. Pharm
• Knowledge of {Current} Good Manufacturing Practices (part of GxP)
• Strong analytical, communication, presentation and organizational skills
• Computer skills in MS Office, especially Word, Excel and PowerPoint

Nice-to-Have

• Experience in a Food and Drug Administration regulated environment

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Customer Value Manager (Analytics & Project Mgmt.)

• Customer Value Manager in Strategic Account Management is responsible for driving Business Operations, Governance of Business Practices, Ownership of Business MIS, Analytics and Customer Revenue by looking at various key insights for opportunities to take timely action and push for sale of next best product / upselling / cross-selling. The position is responsible to support the Sr. Manager, KAM Excellence in program management as we well as national coordination amongst various stakeholders for successful project completion.

   

  He/She will be responsible for creating central repository of all contracts/TC/Tenders/Formulary/Stock information and also for creating alerts before expiry for timely renewal/execution/liquidation etc. This incumbent has to be good in MIS, has to have analytical bent of  mind and has to support the management in decision making through and day to day business operations through data & insights.

   

  Role Responsibilities:

  Strategic Support:

  • Enable a culture of continuous improvement through insights and trends to improve internal processes, and sales parameters such as product penetration, account engagement & revenue parameters.
  • Leverage data, insights and trends to support the Strategic Accounts Management team in driving KAM one-Pfizer strategy.
  • Support account based marketing and value maximization insights and programs
  • Conduct predictive analytics to identify potential areas for demand generation to enable proactive engagement with accounts to drive outcomes.
  • Undertake digital adoption and transformation initiatives as needed.

  Business Governance:

  • Analyze the go-to-market model for critical accounts and provide insights on success rate for key parameters.
  • Run regular analytics and publish insightful dashboards to identify areas of opportunity, threats and risks.
  • Support Sr. Manager, KAM Excellence & Strategic Kay Accounts Lead with business governance through through data insights.
  • Conduct monthly and weekly business and governance reviews to ensure internal adherence & quality management.
  • Identify opportunities through trends in areas where we can find lucrative bundling options, upsell or cross-sell.
  • Undertake training initiatives that would to help create data awareness, enable data-driven thinking and upskill colleagues on foundational analytics in the KAM function.

  Systems & Process Management:

  • Managing business information systems and consolidate information sources where needed.
  • Track Contract RC/Tender vs Actual Governance
  • Design a one-stop repository of Contracts/RAF/Tenders.
  • Program management: Customer KYC /PCV/ Zavi/<5% RMS / NHM-State etc.
  • Best practice Documentation, Publication and Replication within KAM learnings and from other categories to even Global KAM COE.

   

  Organizational Relationships:

  • Internal non customer facing position
  • All HO and Field teams of KAMs
  • CFT teams across categories
  • Marketing, Finance and Access

   

  Qualification

  • 5-8 years of experience in Project Management/Program Management and MIS Management
  • Graduation (MBA preferred). Candidates from Pharma/LifeScience/Medical Devices/ Consulting industry preferred
  • Excel/Access/Database Management/Analytics skills required
  • Exposure to Sales Management and Key Account Management Tools/CRM
  • Absolute clarity on communication
  • Good team player and great in collaboration and coordination.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Marketing and Market Research

Medical Advisor, Oncology

• To actively contribute to the organization/business unit (BU)/TA cluster by taking responsibility for the scientific, technical and ethical soundness of all policies, statements and endeavors. To lead the BU medical team in all activities medically related to the allocated Pfizer Business Unit portfolio and provide high quality and timely service in the areas of medical initiatives/support to the assigned portfolio, Interactions with Healthcare Professionals, Continuing Medical Education, Clinical Research, Sales Force Training, Medical Information, and Performance/People Management, and support in the areas of New Product Development/ Branded Value Offerings, Regulatory Affairs, Quality Standards, and Business Technology

  A. Strategic/Policy:

  • Provide tactical and strategic inputs, and business/technical expertise, to Product Management towards  ethical promotion of assigned products, in the operational areas listed
    B. Operational:
  • Medical Initiatives/support for the  Allocated Portfolio (New/Key Detail/In-line Products)
  • Provide strategic inputs and support towards creation of marketing/brand plans/medical development plans, and towards design and execution of medical-marketing programs/clinical programs, including initiatives to enhance access to medicines
  • Initiate and/or review and/or approve promotional, training, and Continuing Medical Education (CME) material in compliance with relevant SOPs/regulations/industry codes/working practices
  • Participate/facilitate/conduct customized promotional/educational interactions with Health Care Professionals (HCPs). These interactions include, but are not limited to, customer launch meetings, advisory boards, CME programs, scientific symposia, institutional presentations, etc.

    C. Clinical Research :

  • In consultation with concerned stakeholder/vendor/interface, develop/write and/or review and/or approve protocol synopsis/final protocols/supporting documents per need (e.g., investigators’ brochure (IB), informed consent form (ICF), patient information sheets, etc.) for, Phase IV, PMS, Observational studies / surveys, Pharmacoeconomic / Outcomes Research studies, and other clinical projects / programs. In consultation with concerned stakeholder/vendor/interface, review and approve additional supporting documents/databases including ICF/CRF/SAP, etc.
  • Assist in planning, organizing and preparing Investigational New Drug Applications (NDAs)
  • Review/interpret data generated; write final reports for locally sponsored studies as required
  • Develop and execute Publication Plan; review/approve/write manuscripts for publication of locally sponsored studies
  • Develop and execute Information Dissemination Plan/Program
  • Medical Information
  • Provide useful, timely, accurate, and balanced medical information to internal (sales staff) and external (HCPs) customers, in adherence to relevant SOPs/policies

D. Sales Force Training:

• Provide medical training to new sales staff on basic sciences/ TAs/assigned products. Provide refresher training to sales staff through ongoing training initiatives
• Provide pre-launch and launch training to sales staff for new products

  E. New Product Planning/Development:

• For global products, assist NPP team with preparing business case, and pre-commercialization programs/initiatives/activities to “prepare” internal and external stakeholders for new product launches. These include assistance with market research, stakeholder mapping, and early access programs
• Support New Product Planning, Marketing, and Business Development colleagues with medical evaluation and recommendations on opportunities to launch new products (e.g., licensing, acquiring, co-promotion, etc.)
• Support organization efforts at developing local formulations/line extensions through literature search/recommendations. Function as custodian for coordinating internal and regional approvals through the RFD (Request For Development) process

F. Regulatory:

• Provide medical and product expertise towards registration of new products/indications with federal/state regulatory authorities through delivery of scientific presentations, provision of medical rationale and published literature, and liaison with key HCPs for obtaining support for new product/indication.
• Provide medical and product expertise towards defense of marketed products (regulators, NGOs, press, etc.)
• Write, revise, and review labeling documents for pipeline/local products per relevant SOPs
• Provide medical support towards processing of spontaneous/solicited AE reports, per relevant SOPs and/or working practices

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.