ROLE SUMMARY

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

 

 

ROLE RESPONSIBILITIES 

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Responsibilities include supporting surgical within hospitals, as well as immunoglobulins in HCP offices and Specialty pharmacies.

• Effectively builds rapport and relationships with customers across virtual and F2F environments​; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs)​; utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement​; leverages analytics to assist with developing insights and next best action​ plans

• Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs

• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources

• Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).

• Works effectively with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person) ​

• Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, vouchers, co-pay resources and patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Strategy) technical solutions (e.g., content recommendation engines) into pre-call planning​; proactive planning and optimization of call environment in multiple locations​; able to effectively plan day-to-day work based on personal and customer schedules​; collaborate effectively with other Customer-Facing (CF) colleagues and Pfizer Connect team members

• Appropriately support patients’ access to Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources.

• Present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content

• Collaborates effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Key Account Management, to address customer inquiries and advance Pfizer objectives. Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries

• Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model​

 

BASIC QUALIFICATIONS 

• A Bachelor’s Degree with 3+ years of relevant experience OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience.

• Minimum 3-5 years relevant experience including but not limited to professional sales or healthcare professional experience or business-related experience such as sales, customer service, marketing finance or HR

• Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability

• Valid US driver’s license and a driving record in compliance with company standards

 

PREFERRED QUALIFICATIONS

• 3-5 years specialty marketing/promotional/sales experience

• Strong knowledge of disease states, therapeutic areas, and products

• Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/organizations)

• Strategic account marketing, promotional, sales and management skills.  Develop comprehensive territory/account/customer plans to drive achievement of desired objectives.

• Maintain relationships throughout institutions

• Strategically overcome obstacles to gain access to difficult to see health care providers and customers.

• Cultivate relationships with KOLs; build lasting relationships with top priority customers

• Assess needs of target physicians/accounts, Address needs with responsive approach, targeted skills, and appropriate resources

• Superior marketing, promotional, sales, technical and relationship building skills

• Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance

• Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills

• Demonstrated ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills.

• Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.

• Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.

• Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance.

• Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred.

• Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market

• Change agile and able to adapt quickly to workplace changes

• Exceptional time management, and planning and organizing skills

 

Other Job Details

• Last Date to Apply: February 25, 2025
• The annual base salary for this position ranges from $96,700 to $217,000. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.

Environmental Monitoring Team Lead

Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and risk-based compliance. Whether you are engaged in development, maintenance, compliance, or research analysis, your contributions have a direct impact on patient care. By being part of our team, you help uphold a quality culture that adapts and evolves to meet the needs of patients, ensuring that every product we deliver is of the highest standard. Your role is crucial in maintaining this commitment and driving forward our mission to improve patient outcomes.

 

What You Will Achieve

In this role, you will:

• Provide lab leadership and coordination for a team of overtime eligible colleagues that are responsible for the site Environmental Monitoring (EM) program.  In coordination with EM Supervisor, reviews performance of team members.
• In coordination with EM Supervisor, lead department tasks, scheduling, projects, programs, training, and laboratory in accordance with Good Manufacturing Practices (cGMP) procedures, Good Laboratory Practices (cGLP) procedures, regulatory requirements, and company policies and standards.
• Maintain all aseptic and EM qualifications.  Perform environmental monitoring activities as necessary to support the teams schedule and goals.
• Responsible for training of EM lab technicians in all environmental monitoring aspects.
• Ensures actions in relation to deviations and excursions are carried out, and that testing is performed to appropriate standards.
• Responsible for ensuring EM equipment is in compliance, i.e. calibration, preventative maintenance.
• Performs technical and (GDP) Good Documentation Practice review of executed data with focal points on completeness and data integrity.
• Collaborate with other quality, support, engineering, and manufacturing departments and make technical and quality decisions regarding aseptic operations and environmental control
• Assist in maintaining department Standard Operating Procedures (SOPs), Monographs, Training Course Plans, Protocols, and Reports as a subject matter expert (SME)
• Lead or contribute on complex projects and improvement initiatives, managing own time and time of others to meet deadlines
• Provide support as a SME during regulatory inspections

 

Here Is What You Need (Minimum Requirements)

• Applicant must have a High School Diploma (or Equivalent) and 6 years of relevant experience OR an associate degree with 4 years of experience OR a bachelor degree with 0+ years of experience.
• Excellent interpersonal skills, creativity in problem solving, written and oral communication skills.

 

Bonus Points If You Have (Preferred Requirements)

 

• 2 years of experience in a Biological Quality lab or 3 years of equivalent manufacturing or quality experience.
• Quality control or laboratory experience preferred.
• Relevant pharmaceutical industry experience preferred.
• Leadership experience preferred.
• Project management experience preferred.

 

PHYSICAL/MENTAL REQUIREMENTS

• Lab position with ability to sit or stand for long periods of time.
• Significant time spent in production environment utilizing PPE.  Some controlled/aseptic gowning may be required.
• Ability to perform mathematical calculations or data analysis.
• Ability to multi-task and work in a fast-paced environment.

 

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

 

• Must be able to work rotating night 12-hour shift including every other weekend.
• Position may require some weekend, off shift, or night shift presence to support operations and site activities as business needs dictate.
• Some infrequent travel may be required.

Chemical Operator Assistant (1st Shift)

Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need.

 

What You Will Achieve

In this role, you will:

• Take responsibility for individual contributions to achieve team deliverables, working effectively as a team member and coordinating with others.
• Manage personal time and professional development, being accountable for results.
• Follow standard procedures to complete tasks of varying scope, sequence, and complexity within the agreed timeframe.
• Identify and solve moderately routine problems.
• Complete assignments with moderate supervision using established procedures, referring deviations from standard procedures to the supervisor.
• Ensure work is reviewed for accuracy, quality, and adherence to standards.
• Operate both automatic and manual chemical process equipment of varying complexity in various production processes, adhering to operating procedures and performing duties required in operating a variety of equipment in your assigned area.
• Participate in quality and safety incident investigations, troubleshoot operating deviations and issues, and coordinate with other functions when necessary.
• Complete all documentation in accordance with Good Manufacturing Practices (cGMP) and Good Distribution Practices (part of GxP) standards
• Prepare and clear equipment for maintenance work, perform material receiving, staging, transfer, dispensing, sampling, and charging operations, monitor plant status, and liaise with colleagues from other departments to ensure uninterrupted manufacturing processes

 

Here Is What You Need (Minimum Requirements)

• High School Diploma or GED with 2+ years of relevant experience
• Solid understanding of industry practices and standards
• Ability to work effectively in a team environment
• Strong interpersonal skills
• Proficiency in both written and oral communication
• Computer skills, particularly in Microsoft Applications and System Application & Products
• Ability to follow standard procedures and complete tasks within the agreed timeframe

 

Bonus Points If You Have (Preferred Requirements)

• Experience in operating chemical process equipment
• Knowledge of Good Manufacturing Practices (cGMP) and Good Distribution Practices (GxP)
• Strong problem-solving skills
• Ability to troubleshoot process issues
• Experience in quality and safety incident investigations
• Strong attention to detail

 

 

PHYSICAL/MENTAL REQUIREMENTS

Considerable standing, walking, climbing of stairs and ladders, lifting and moving of containers up to 25 kg.  7 day work schedule with up to 12 hour shifts when needed.

 

 

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

This position is primarily first shift (700am – 3:30pm); Weekend, Holiday and Overtime may be required from time to time to meet business or customer needs.

Work Location Assignment: On Premise

 

 

The salary for this position ranges from $19,39 to $32,32 per hour.

Accounting Inventory Manager, Global Mark-Up Exchange

The Controllers organization provides financial information for Pfizer Inc. to management, shareholders, and regulators. As part of the Core Operations department of Controllers, the Global Mark-Up Exchange (GMX) group provides an integrated cost, intercompany transfer price, inventory, and markup system. The GMX team and process provides management with data used for both internal and external financial reporting through extensive collaboration with business partners to ensure intercompany commerce is not disrupted.

 

The GMX Inventory team is primarily responsible for:

• Inventory Cube & Data Submission Management – Manage the Global Inventory Cube and monthly Inventory Data Submissions including ownership of associated processes and ensuring compliance and data quality
• Inventory Reporting & Analysis – Management and presentation of monthly, quarterly, and annual global inventory reporting & analysis activities

 

This position collaborates with GMX team members and is the point of contact for key inventory and working capital stakeholders across the organization. The role requires close interconnectivity with the Master Data team to manage downstream impacts and a high-level of engagement with Pfizer Global Supply (PGS) Finance and regional teams globally covering all business units to provide local market inventory support. The colleague will coordinate with the Inventory and Reporting & Analytics Lead and Submissions Team to provide inventory data and analysis to the Sr. Inventory Lead, PGS Finance and the broader Pfizer finance organization globally.

 

This role will be based in Pfizer’s Enabling Function Hub in Tampa, Florida. Pfizer’s Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and effectiveness. The work managed from these hubs will evolve and expand over time as Enabling Functions continue to evaluate their go-forward delivery model. With an established community and evolving support model, Pfizer’s Enabling Functions Hubs are dynamic and energizing places to work. Colleagues with diverse capabilities across multiple functions are co-located to facilitate greater colleague collaboration, new ways of working, and enhanced simplification through more integrated end-to-end solutions.

 

Role Responsibilities

Inventory Cube & Data Submission

• Assist in the GMX monthly inventory data collection and develop interaction models to effectively assist markets and multiple organizations within Pfizer in resolving processing issues; ensure GMX team members are executing responsibilities in line with established SOPs and scope of deliverables related to the Global Inventory Cube.
• Ensuring compliance and data quality associated with the Global Inventory Cube submission and reporting processes, per established SOPs and scope of deliverables
• Build and maintain effective relationships with Global Accounting, market, and plant colleagues to resolve issues and complete submission processes
• Supporting the provision of guidance and support to markets and sites representing all global legal entities including PGS manufacturing plants to ensure timely and accurate Global Inventory Cube submissions
• Support the accuracy and completeness with local ledgers of the financial information from all legal entities and business units across the globe within the Global Inventory Cube
• Establishing effective relationships and maintaining constant interaction with ERP Teams to address issues and enhance system interdependencies. Delivery of monthly, quarterly and annual inventory reporting requirements
• Design and implement standard analytics to provide greater understanding of Inventory movement and present to Senior Management, including the Core Operations leader & SVP Controller, as part of review of quarterly financial results.
• Support the long-term inventory calculations with Pfizer Global Supply (PGS) and own analysis by location Support Senior Manager with (corporate/statistical/mark up) related issues in conjunction with ongoing business activities (working capital, tax strategies, legal entity mergers, acquisitions/divestitures)
• Conduct comprehensive analysis of inventory balances on a monthly, quarterly, and annual basis to identify significant increases/decreases and primary factors driving changes. Develop and utilize metrics to provide end-to-end visibility and clarity, thereby enabling informed decision-making by management

 

General/Leadership

• Maintain inventory SOPs, work instructions and process maps to ensure processes are performed, implementing and communicating necessary changes
• Participate in assigned projects as the Inventory subject matter expert leveraging strong analytical skills with the ability to identify and implement best practices

 

Qualifications

Must-Have

• Bachelor’s Degree in finance or accounting
• 5 years of experience in a financial reporting capacity within a large multi-national company
• Leadership experience (direct or indirect)
• Demonstrated track record of delivering results in a complex matrixed organization
• Experience working across multiple levels (including executive level), functions and regions; able to partner, lead and influence others without having a direct reporting relationship
• Strong knowledge of accounting and financial systems/processes, controls, and ability to translate strategies into financial concepts
• Good knowledge of product costing, transfer pricing and intercompany financial and physical flows
• Understanding of intercompany inventory Cost of Sales (COS) and profit in inventory reserves and eliminations is required to ensure accurate external and internal financial reporting
• Strong working knowledge of financial systems, such as FCCS, SAP/S4H and SAP-BI.
• Problem Solver – Lead ‘root-cause’ efforts, from identification to resolution, of breakdowns in the monthly processes
• Able to clearly communicate complex financial and process-related information to key stakeholders
• Demonstrated experience in continuous process improvement initiatives
• Ability to act decisively, seize accountability and be change agile
• Strong organizational and analytical skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize work on multiple projects, while maintaining high quality and meeting or exceeding deadlines
• Proficiency in Microsoft Office applications, including Power BI, Power Apps, and Power Automate, among others
• Proficient and demonstrated experience in project management discipline including the formation of a plan, tracking of progress, organization of team, assignment of responsibilities and delivery of status updates to leadership

 

Nice-to-Have

• MBA and/or CPA
• Experience in the pharmaceutical industry is a plus

 

Other Job Details

• Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business. This is not a remote role.
• Ability to work in a global environment requiring occasional off-hours meetings
• Travel up to 10%