Pinnacle Group exists to connect people with opportunity. For the last 25 years, we’ve done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you’re looking for a new opportunity where you can truly make a difference, we hope you’ll apply for a position with us.

Job Summary

• Identify and prospect potential clients within the US market, prioritizing remote lead generation for staffing services and SOWs.
• Conduct outreach via email, including cold messaging and other remote methods to engage potential clients.
• Cultivate and maintain strong client relationships remotely, understanding their unique business needs.
• Collaborate with internal teams to develop tailored solutions and proposals aligning with client objectives.
• Drive the sales process from lead generation to contract negotiation and closure, ensuring a seamless client experience.
• Nurture existing accounts remotely to maximize revenue opportunities and foster long-term partnerships.
• Stay abreast of industry trends, market developments, and competitor activities to identify new business opportunities.
• Utilize effective sales techniques to communicate Pinnacle Group’s value proposition to potential clients.
• Exceed sales targets and performance metrics, consistently delivering results and driving revenue growth.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven sales or business development experience, preferably within the staffing industry.
• Strong understanding of the US market with demonstrated expertise in remote lead generation and client acquisition. Excellent written and verbal communication skills.
• Ability to thrive independently and collaboratively in a dynamic remote environment.
• Results-oriented mindset with a history of surpassing sales targets.
• Proficiency in CRM software and Microsoft Office Suite.

Operations Manager

Pinnacle Group is seeking a highly analytical and detail-oriented Operations Manager to join our Managed Service Provider (MSP) group. This individual will play a key role in supporting client hiring initiatives by managing vendor activity and overseeing timekeeping, invoicing, and data analysis functions. The ideal candidate will be proficient in Excel (pivot tables, vlookup, if-then functions) and able to review, filter, and analyze large datasets to drive operational improvements. With strong communication skills, the Operations Manager will effectively share insights with vendors and internal stakeholders. Experience in timekeeping and invoicing is required, and candidates with a background in MSP or transactional, high-volume industries such as banking, retail, or logistics are strongly preferred.

Key Responsibilities:

• Oversee and support vendor activities tied to hiring initiatives, ensuring compliance with client requirements and performance metrics.
• Serve as a key liaison between clients, vendors, and internal teams to streamline communication and deliver insights related to vendor performance and hiring data.
• Manage the timekeeping process, ensuring accurate and timely collection of timecards and resolving any discrepancies.
• Support invoicing operations, ensuring that billing is accurate and aligned with contractual agreements.
• Review, filter, and analyze large datasets (thousands of data points) using advanced Excel functions such as pivot tables, vlookups, and if-then statements.
• Translate data insights into actionable recommendations and present findings to vendors and internal stakeholders in a clear and concise manner.
• Collaborate with teams to produce data-driven reports for internal reviews and quarterly business reviews (QBRs).
• Develop instructional materials and presentations using PowerPoint to educate vendors and internal teams on process improvements, new initiatives, and operational strategies.
• Assist in the creation of visual aids that support clear communication of data insights and process workflows.
• Conduct regular audits (e.g., SOX audits, supplier audits, timecard audits) to ensure operational compliance and identify areas for improvement.
• Implement process controls to improve accuracy and compliance with internal and client policies.
• Work closely with finance, procurement, and other cross-functional teams to improve operational efficiency and support key client initiatives.
• Ensure timely resolution of operational issues by proactively addressing challenges and collaborating with relevant teams.

Qualifications:

• Minimum 3+ years of experience in an operational or vendor management role, preferably within an MSP, staffing, or high-volume transactional industry (e.g., banking, retail, logistics).
• Advanced knowledge of Excel functions and formulas and strong proficiency in MS Excel (pivot tables, VLOOKUPs, if-then statements) is required.
• Experience in timekeeping is mandatory; knowledge of invoicing processes is preferred.
• Experience with data analysis and the ability to review and interpret large sets of data.
• Basic knowledge of PowerPoint to create presentations and instructional materials.
• Strong attention to detail and accuracy in managing data and operational tasks.
• Excellent verbal and written communication skills to collaborate with vendors and internal teams.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

Associate Client Partner – Direct Hire

We are seeking a dynamic and results-driven Associate Client Partner to join our growing team who will play a pivotal role in managing key client relationships, understanding their needs, and ensuring the delivery of outstanding solutions that align with their business goals. This position requires a strategic thinker with a strong background in Direct Hire services and a proven track record of fostering client relationships.

Responsibilities:

• Identify and prospect potential clients within the US market, with a primary focus on generating leads for staffing services and SOWs. Execute lead generation strategies, including cold messaging, cold calling, and other outreach methods to engage potential clients.
• Develop and maintain strong relationships with clients, understanding their business needs and requirements.
• Collaborate with internal teams to develop tailored solutions and proposals to meet client objectives.
• Drive the sales process from lead generation to contract negotiation and closure, ensuring a seamless experience for clients.
• Farm and nurture existing accounts to maximize revenue opportunities and foster long-term partnerships.
• Stay up-to-date on industry trends, market developments, and competitor activities to identify new business opportunities.
• Utilize various sales techniques and strategies to effectively communicate the value proposition of Pinnacle Group’s services to potential clients.
• Meet and exceed sales targets and performance metrics, consistently delivering results and driving revenue growth.

Qualifications:

• Bachelor’s degree
• 2-5 years of experience in direct hire recruitment, within US Staffing industry.
• Proven track record of successfully managing client relationships and delivering results.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and candidates at all levels.
• Strategic thinker with the ability to identify opportunities and propose innovative solutions.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proficiency in applicant tracking systems (ATS) and CRM software.
• Basic understanding of Gen AI and prompting would be a great add on.

Security Automation Engineer

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