Prada Group is a global leader in luxury, with a thoughtful and pioneering vision. We own some of the world’s most prestigious brands: Prada, Miu Miu, Church’s, Car Shoe, Marchesi 1824 and Luna Rossa.

Team Manager, Prada Topanga

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

The Team Manager is responsible for meeting department goals, driving the department business in partnership with the General/Store Manager to guarantee the achievement of the quantitative and qualitative objectives set for his/her department and for the store. They are also responsible for floor coverage, merchandising and marketing of the product in the department/store, and assistance in upholding policies, practices and procedures of general store activities. The Department Manager leads, coaches and develops his/her team by being a role model in the store and in the luxury market.

RESPONSIBILITES

Manage sales and ensure all clients receive the highest degree of sophistication and superior service, in order to foster the development of loyal clients
Meet department’s sales plan and achieve store goals set by the Company
Promote and educate their team and the client on brand identity and Prada DNA
Confidently overcome client’s objections and provide guidance to the Client Advisors on how to successfully close the sale
Foster a strong private appointment culture
Demonstrate superior knowledge in product categories; train, develop, and educate selling teams in the categories under their responsibilities, in partnership and collaboration with the General Manager, to make sure that the team has exceptional product knowledge to deliver elevated client experience
Uphold policies, practices and procedures of general store activities and execute them in a timely manner in order to protect the client experience, as well as the company assets
Communicate relevant information to general managers, buyers, regional director and store teams.
In collaboration with the General/Store Manager, provide Retail Merchandisers with prompt and accurate feedback on any request of products related to his/her category,
Leverage inventory with visual planners for product displays and animations to further support category performance
Ensure the department image and product care are in line with corporate standards and that the staff is aware of this standard
Handle and rectify clients’ complaints, with the support of General Manager
Participate in and lead department meetings, store meetings and all product presentations for his/her Product categories
Participate in the inventory process
Collaborate with other colleagues and management in a professional manner to achieve business objectives
Communicate any pertinent information gathered from client to upper management
Constantly keep up-to-date regarding fashion trends; know and monitor competition

KNOWLEDGE AND SKILLS

Strong business acumen and analytical skills
Comprehensive knowledge of the Luxury Fashion Industry and its trends
Superior customer service skills
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Business awareness
Leadership and coaching skills
Relationship building
Dependability
Flexibility in schedule and working hours

This position will be paid an annualized salary from $85,000 – $105,000 and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on may vary depending on job-related knowledge, skills, and experience.

Client Advisor, Prada Fifth Avenue

To be the “ambassador” who conveys the Brand’ philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

Welcome and serve the customer providing an excellent in-store experience at all times.
Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
Ensure to be up-to-date knowing fashion trends and competitors.
Prove Brand and product knowledge.
Deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Passion for human relations and sales

Problem solving, curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Passion and knowledge of the managed product category

English is a must other languages are a plus

This position will be paid an hourly rate that may range from $20.00-$25.00, annualized from $41,600 – $52,000, and if applicable, may be eligible for commission, bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

Stock Manager, Prada Broadway

JOB PURPOSE

To be responsible of stock management in terms of KPIs, Corporate guidelines and procedures. To manage the stock team in order to facilitate the selling process through an impeccable stock maintenance and to be accountable of minimizing the stock losses. To ensure the implementation of all guidelines received from the Store Operations Department and Store Manager.

RESPONSIBILITIES

Ensure the safety of the products and the valuable material in the warehouse during the whole handling process.
Ensure to properly manage the daily goods receipt, to arrange the merchandise following the corporate procedures and prepare the product to be taken on the shop floor and special areas.

Organize, manage and perform the products’ counting and the stock takes.
Assure the right product flow tracking through SAP system.
Manage the stockroom activities related to Markdown.
Guarantee the returns, shop-to-shop transfers, and e-commerce delivery following the corporate guidelines and deadlines.
Ensure the security and cleaning of the stock facility.

Optimize and organize the space available of all stockroom areas (cooperating with the Store Manager and the Store Operations Manager).

Train, manage and evaluate the stock team.

Coordinate and plan the staff’s activities, distributing the tasks and the responsibilities.
Manage the assigned team through a constant training and coaching.
Manage performance assessment interviews with the staff in accordance with Store Manager.

KNOWLEDGE AND SKILLS

Leadership and team management

Ability to motivate

Organized and detail oriented

Mature and assertive

Business/Retail Management degree or equivalent is a plus

Interest in luxury/fashion, art and design

English is a must other languages are a plus

The annual salary range for this position may vary from $75,000 – $80,000, and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on may vary depending on job-related knowledge, skills, and experience.

General Manager, Prada Forum Shops, Las Vegas

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets
To manage and coach the store team and to ensure succession plans and internal growth

RESPONSIBILITIES

BUSINESS

Drive and maximize sales performances.
Propose and develop business plans.
Drive the store team to exceed their KPIs.
Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
Be present on the sales floor, ensuring a proper approach and service to the Clients.
Foster the Omni Channel development through the team.
Meet the store-operating budget, controlling store expenses.

CUSTOMER

Foster a Client centric mindset by developing and maintaining solid Client relationships.
Guarantee an excellent Client satisfaction and the highest level of Client service.
Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
Foster a strong private appointment culture.

TEAM

Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.

RETAIL

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
Ensure synergy and cooperation between front and back of house.
Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.

EVENTS

Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.

KNOWLEDGE AND SKILLS