Prada SpA operates as a holding company, which engages in the manufacture and distribution of luxury goods. Its products include leather goods, handbags, footwear, apparel, accessories, eyewear, and fragrances.
Sales Support Prada Broadway
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
Supporting sales Staff in providing and putting back products from stockroom to sales floor and to bring ordered items to cash desk.
RESPONSIBILITIES
- Support the sales team when serving customers
- Take products from stockroom or related area to salesperson
- Processing orders from the sales team
- Assist salesperson wrapping the merchandises.
- Serve drinks to customers when needed
- Contribute to the organization, maintenance and optimization of the warehouse
- Keep the sales floor clean and tidy
KNOWLEDGE AND SKILLS
High affinity for luxury products
High sense of responsibility, good communication and team working skills
Good knowledge of computer skills
English a must other languages a plus
This position will be paid an hourly rate that may range from $20.00-22.00, annualized from $45,760 – $45,760, and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.
Client Advisor Prada Troy
To be the “ambassador” who conveys the Brand’ philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
RESPONSIBILITIES
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
Passion for human relations and sales
Problem solving, curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Passion and knowledge of the managed product category
English is a must other languages are a plus
General Manager Prada Miami Design District
To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.
To manage and coach the store team and to ensure succession plans and internal growth.
RESPONSIBILITIES
BUSINESS
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
CUSTOMER
- Foster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
- Foster a strong private appointment culture.
TEAM
- Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
RETAIL
- Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
EVENTS
- Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
KNOWLEDGE AND SKILLS
Business driven
Leadership and team management
Ability to motivate and persuade people
Strong customer service mindset
Natural ability to welcome our client
Confident, enthusiastic and positive
Mature and assertive
Organized and detail oriented
Market and product knowledge/passion
Business/Retail Management degree or equivalent is a plus
Interest in luxury/fashion, art and design
English is a must other languages are a plus
Sales Audit Analyst
Job Summary/Purpose
The Sales Audit Analyst is an integral contributor to Prada’s finance team, and is an experienced finance professional who will directly contribute to the success of the Company. The role of the Sales Audit Analyst is to ensure Prada’s internal policies & procedures, guidelines, and, financial integrity around sales and revenue processes comply with regulatory standards and industry practices. The position is responsible for reconciling the Retail network’s sales to the funds received via all tenders collected, monitoring cash management compliance, and providing daily retail support in all related areas.
Responsibilities
- Prepare and perform daily account reconciliations between the POS & funds collected for all retail sales (ie. cash, credit card, etc.) and ecommerce channels.
- Analyze and research discrepancies and continuously follow up with the retail teams for explanations/resolutions. Partner with the IT department on SAP and terminal discrepancies, as needed.
- Review the monthly concession settlement statements for accuracy and reconcile sales with payments received. Ensure all expenses charged are approved by the appropriate departments and reconcile “Returns from Other Locations” to confirm all returned products were received back at the original store of purchase.
- SAP receivable account clearings with balance sheet and P&L postings.
- Monitor, compile, and submit evidence to dispute Credit Card chargeback claims. Collect related documentation and supporting details from the retail store teams to meet submission deadlines.
- Process customer refund requests (i.e.. ACH, check, or wire) and coordinate with the retail store team and the A/P department for payment execution.
- Perform SAP inventory movements for lost products reimbursed through UPS.
- Contribute to month-end financial closing: prepare and book monthly credit card fees and expense accruals.
- Report Monthly Net Sales to the retail landlords for rent calculations.
- Monitor the Group Retail Finance emails daily and assist/respond to store requests as needed.
- Partner with Retail Operations and Loss Prevention to enforce internal controls and to ensure stores follow the proper cash operational procedures.
- Assist with audits, compliance, and special projects as necessary, working closely with other Finance areas and relevant departments throughout the Company.
Requirements
- Bachelor’s Degree in Accounting or Finance preferred.
- Minimum 2-3 years of relevant experience.
- Retail industry experience is a plus.
- Experience with ecommerce marketplace reconciliations
- Knowledge of basic accounting principles and experience with booking journal entries.
- SAP experience is a plus.
- Knowledge of retail POS systems.
- Advanced proficiency in Excel (i.e.. Pivot tables & V-lookups) required.
- Strong analytical, research, and problem-resolution abilities (including follow-up), with a high degree of accuracy & attention to detail.
- Strong time management skills – detail and deadline-orientated, with great multi-tasking skills. Works well under pressure and tight deadlines.
- Customer Service oriented – excellent interpersonal & communication skills (written & verbal)
- Agile and able to work in a fast-paced environment.
- Team-oriented and flexible in assuming new responsibilities as they arise.
- Ability to work independently with minimal supervision.
This position will be paid an hourly rate that may range from $31.25-$36.00, annualized from $65,000 – $75,000, and if applicable, may be eligible for commission, bonuses and other incentive opportunities.
