The Progressive Corporation is an American insurance company. In late 2022, Progressive became the largest motor insurance carrier in the U.S. The company was co-founded in 1937 by Jack Green and Joseph M. Lewis, and is headquartered in Mayfield, Ohio.
Claims Administrative Support Specialist
As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
- High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
- {OR} one year post-secondary education
- Proficiency using office equipment
- Proven organizational skills
- Ability to multi-task and quickly switch duties
- Communication skills with the ability to work in a team-environment
- Customer service and follow-up skills
- $22.17 – $23.74/hour, commensurate with experience and based on geographical location
- Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Job
: Administrative
Primary Location
: United States-New Jersey-Rutherford
Schedule
: Full-time
Employee Status
: Regular
Customer Service Representative
If you’re a problem-solver with a passion for helping others, join our team as a Customer Service Representative. Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live in the state of Colorado.
Must-have qualifications
- Two years post-secondary education or higher
- In lieu of the above, a minimum of two years relevant work experience
Start Date: February 13, 2025
Work Schedules
- 10:30 AM – 07:30 PM, MT, Mon Tue Wed Fri Sat
- 10:30 AM – 07:30 PM, MT, Mon Tue Thu Fri Sat
- 12:30 PM – 09:30 PM, MT, Mon Tue Wed Thu Fri
Work from home office requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50/hour– Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
- Gainshare bonus up to 16% of your eligible earnings based on company performance.
- An additional 10% when you work evening or weekend hours.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care.
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability.
- Parental & family leave; military leave & pay.
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.
Equal Opportunity Employer
Job
: Contact Center
Primary Location
: United States-Colorado-Denver
Schedule
: Full-time
Employee Status
: Regular
Work From Home: Yes
Call Center Representative
If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s call center team. Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide paid training along with continued coaching, so you’ll feel confident serving our customers. This is a remote position.
Job opportunities:
- Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
- Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)
- Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
Must-have qualifications
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
- Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
Training starts: February and March 2025
Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after completion of training
Work from home office requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $20.25 or $21.50 per hour depending on the role you are selected for
- Gainshare annual cash incentive payment up to 8%-16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Insurance Agent
This position doesn’t provide training to obtain a license. Please make sure you have an active Property & Casualty or Personal Lines license before applying.
If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s insurance agent position. In this work-from-home role, you’ll focus on building relationships with customers through high-volume inbound calls – no cold calling, no commission! You’ll assist customers with their unique needs, educate them about coverage options, and offer available products tailored to their needs. Bring your active Personal Lines or Property & Casualty license, and we’ll provide the technology and systems to make the sales process easy, so you can focus on the customer. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career.
This is a remote position; preferred candidates live within the state of Texas.
Bilingual Spanish/English positions are also available.
Must-have qualifications
- Active Personal Lines or Property & Casualty license
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
Bilingual Spanish/English candidates are encouraged to apply: Fluent in Spanish and English (speak and read)
Training starts February or March 2025
Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after the completion of training
Work from home office requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50/hour
- Gainshare annual cash incentive payment to 8% – 16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
