The company insures passenger vehicles, motorcycles, recreational vehicles (RVs), trailers, boats, personal water craft (PWC), and commercial vehicles. Progressive also provides home, life, pet, and other types of insurance through select companies. Additionally, Progressive offers auto insurance in Australia.
Claims Administrative Support Specialist
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Job Description – Claims Administrative Support Specialist (239360)
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Cash Control Specialist Sr.
As a cash control specialist senior on the Cash Management team, you’ll play an important role in the design of processes and procedures needed to integrate merger and acquisition activities into the core Progressive Insurance standard policies and operating procedures. You’ll collaborate with a variety of departments and business units as the expert in understanding, planning, and communicating the essential elements involved with new and ongoing integrations. In addition, you’ll learn and become part of the department’s overall daily cash positioning and ancillary support responsibilities.
This is a hybrid role located in Mayfield Village, OH.
Must-have Qualifications
- High school diploma/GED equivalent and a minimum of 9 years related business experience (e.g. banking).
- Bachelor’s degree or higher in Business or related field of study (e.g. Finance) and a minimum of 6 years related business experience (e.g. banking).
Preferred Skills
- Strong knowledge of current treasury related functions and banking
- Experience with merger and acquisition integration and ability to construct process and procedures based on concepts
- Basic knowledge of accounting and Kyriba treasury workstation and strong Microsoft Skills (Excel, Word) coupled with the ability to combine various systems to solve problems
- Strong written and verbal communication skills with ability to interact with all levels of management
- Experience as an independent self-starter and in collaborative team environments
Compensation
- $72,100 – $96,100/year depending on position level
- Gainshare bonus up to 30% of your eligible earnings based on company performance and position level
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
- Onsite gym & healthcare at large locations
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Call Center Representative
If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s call center team. Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide paid training along with continued coaching, so you’ll feel confident serving our customers. This is a remote position.
Job Opportunities
- Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
- Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)
- Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
Must-have Qualifications
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
- Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
Training starts: April 2025
Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after completion of training
Work From Home Office Requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $20.25 or $21.50 per hour depending on the role you are selected for
- Gainshare annual cash incentive payment up to 8%-16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Insurance Agent
If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s insurance agent position. In this work-from-home role, you’ll focus on building relationships with customers through high-volume inbound calls – no cold calling, no commission! You’ll assist customers with their unique needs, educate them about coverage options, and offer available products tailored to their needs. Bring your active Personal Lines or Property & Casualty license, and we’ll provide the technology and systems to make the sales process easy, so you can focus on the customer. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career.
This is a remote position; preferred candidates live within the state of Idaho.
Bilingual Spanish/English positions are also available.
Must-have Qualifications
- Active Personal Lines or Property & Casualty license
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
Bilingual Spanish/English candidates are encouraged to apply: Fluent in Spanish and English (speak and read)
Training starts April 2025
Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after the completion of training
Work From Home Office Requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50/hour
- Gainshare annual cash incentive payment to 8% – 16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
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