As the world’s leader in logistics real estate solutions, we have paved the way for more than 40 years with an accomplished and diverse team of industry executives, board of directors and pioneering experts.
Senior Application Support Analyst – Yardi
Company:
Prologis
Job Title: Senior Application Support Analyst – Real Estate Applications (Yardi)
A day in the life
As an Application Support Analyst on the Business Systems Engineering – Real Estate Applications team, you’ll play a pivotal role in ensuring our real estate platforms, particularly Yardi Voyager, function seamlessly to support business operations and continuous improvement initiatives.
This is a dynamic, hands-on position that combines customer-focused problem solving with system enhancement and optimization. You’ll provide critical support to our business users, ensuring high-quality application performance and contributing to strategic projects that evolve our digital capabilities.
Key responsibilities include:
- Evaluate, analyze, and resolve end-user support requests and reported issues.
- Proactively elicit both articulated and unspoken business requirements through effective collaboration, interviews, and analysis.
- Interpret business rules, workflows, data progression, and system integrations to troubleshoot and resolve application issues.
- Document comprehensive requirement definitions, including acceptance criteria, functional specifications, and associated data models or use cases.
- Perform hands-on testing of delivered fixes and enhancements to ensure quality and alignment with business needs.
- Provide valuable input during design discussions for system enhancements
- Identify potential risks and interdependencies, recommending mitigation plans or interim workarounds as appropriate.
- Deliver end-user training and knowledge-sharing on system features and updates, supporting user enablement and adoption.
- Demonstrate autonomy in completing tasks with minimal supervision, while also embracing collaboration and team feedback.
Building blocks for success
Required:
- 5+ years of hands-on experience with Yardi Voyager Commercial, including configuration, administration, customization, and integrations.
- Strong analytical and critical thinking capabilities; a demonstrated ability to design thoughtful solutions and streamline processes.
- Exceptional communication skills—both verbal and written—with the ability to distill complex business needs into actionable requirements.
- Proven experience working with business stakeholders to define and deliver high-value solutions.
- Detail-oriented, quality-focused, and driven by customer success.
- Excellent time management skills and ability to thrive in a fast-paced environment.
- Bachelor’s degree required.
Preferred:
- Experience with Yardi International module.
- Intermediate SQL proficiency.
- Background in real estate or property management systems.
- Familiarity with Argus Enterprise.
Hiring Salary Range of: $96,000 – $145,000 . Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
#LI-KR1
People First
Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.
When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.
As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.
All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.
All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Senior Application Support Analyst – Yardi
Company:
Prologis
Job Title: Senior Application Support Analyst – Real Estate Applications (Yardi)
A day in the life
As an Application Support Analyst on the Business Systems Engineering – Real Estate Applications team, you’ll play a pivotal role in ensuring our real estate platforms, particularly Yardi Voyager, function seamlessly to support business operations and continuous improvement initiatives.
This is a dynamic, hands-on position that combines customer-focused problem solving with system enhancement and optimization. You’ll provide critical support to our business users, ensuring high-quality application performance and contributing to strategic projects that evolve our digital capabilities.
Key responsibilities include:
- Evaluate, analyze, and resolve end-user support requests and reported issues.
- Proactively elicit both articulated and unspoken business requirements through effective collaboration, interviews, and analysis.
- Interpret business rules, workflows, data progression, and system integrations to troubleshoot and resolve application issues.
- Document comprehensive requirement definitions, including acceptance criteria, functional specifications, and associated data models or use cases.
- Perform hands-on testing of delivered fixes and enhancements to ensure quality and alignment with business needs.
- Provide valuable input during design discussions for system enhancements
- Identify potential risks and interdependencies, recommending mitigation plans or interim workarounds as appropriate.
- Deliver end-user training and knowledge-sharing on system features and updates, supporting user enablement and adoption.
- Demonstrate autonomy in completing tasks with minimal supervision, while also embracing collaboration and team feedback.
Building blocks for success
Required:
- 5+ years of hands-on experience with Yardi Voyager Commercial, including configuration, administration, customization, and integrations.
- Strong analytical and critical thinking capabilities; a demonstrated ability to design thoughtful solutions and streamline processes.
- Exceptional communication skills—both verbal and written—with the ability to distill complex business needs into actionable requirements.
- Proven experience working with business stakeholders to define and deliver high-value solutions.
- Detail-oriented, quality-focused, and driven by customer success.
- Excellent time management skills and ability to thrive in a fast-paced environment.
- Bachelor’s degree required.
Preferred:
- Experience with Yardi International module.
- Intermediate SQL proficiency.
- Background in real estate or property management systems.
- Familiarity with Argus Enterprise.
Preconstruction Manager, Customer Led Development
Company:
Prologis
A day in the life
We are seeking a highly motivated Preconstruction Manager to join our Customer Led Development (CLD) group in the central region. This role is critical in ensuring the successful execution of large-scale projects ranging from $40M to over $400M . As the Preconstruction Manager, you will work closely with internal and external stakeholders to drive pricing efforts, manage jurisdictional entitlements, and oversee projects to ensure timely delivery, budget adherence and quality control.
Key responsibilities include:
- Stakeholder Communication: Effectively communicate project status, address issues, and exceed customer expectations.
- Estimating: Provide conceptual and detailed estimating for industrial and horizontal improvement projects.
- Design: Lead external design teams and permit approvals to meet project schedules and goals.
- Market & Industry Research: Monitor local construction market trends and research design and construction alternatives for innovation and cost efficiency.
- Project Coordination: Monitor, coordinate, and drive the design, permitting, quality control, and financial management of development projects.
- Schedule: Create, maintain, and report on project schedules representing the due diligence, entitlement and construction phases of the work.
- On-site Meetings: Conduct meetings with customers, cities, contractors and designers to coordinate preconstruction activities.
Building blocks for success
Required:
- Experience: Minimum of 5 years in design-build construction or Development, with a strong understanding of estimating and permitting.
- Design Management: Experience directing design teams and navigating town approval processes.
- Travel: Willingness to travel up to 30%.
Preferred:
- Education: Bachelor’s degree in Construction Management, Architecture, or Engineering, or equivalent experience preferred.
- Skills:
- Technical Proficiency: Proficient in Bluebeam, MS Office (Excel), and MS Project. Experience with CAD, PeopleSoft, and Smartsheet is a plus.
- Leadership: Ability to lead, motivate, and manage cross-functional teams, customers, and stakeholders.
- Communication: Excellent verbal and written communication skills.
- Self-Motivation: Ability to multi-task, prioritize, and resolve complex issues with minimal supervision.
- Data Center: While not required, data center experience is a benefit.
Manager, AI Product Management
Company:
Prologis
A day in the life
This role will own and advance the AI portfolio for Leasing, Legal, and Document Generation/Administration and turn BPMN‑modeled processes into high‑value document intelligence (retrieval + generation), agentic workflow automation, and leasing sales AI solutions. This role will design and drive solutions and adoption, Central AI supplies orchestration, evaluation, guardrails, and platform standards. You will play an integral part of our AI operating model that embeds AI leadership in business portfolios while aligning to centralized AI standards and platforms.
Key responsibilities include:
- Lead and mentor a team of IT Business Analysts, driving requirements gathering, process optimization, and solution alignment with business needs
- Run discovery with business leaders/SMEs; map processes (BPMN 2.0) across the leasing lifecycle, legal, and doc generation/repository flows.
- Manage and develop a team of direct reports, providing coaching, feedback, and career development support.
- Lead performance management efforts and collaborate with HR to proactively address employee challenges and growth opportunities.
- Identify opportunities across three pillars: document intelligence, agentic workflow automation, and leasing sales AI.
- Build a KPI‑tied and value measured AI use‑case backlog; define a portfolio investment thesis and quarterly priorities.
- From BPMN flows, select the right agent architecture based on task structure, uncertainty, and control needs.
- Author conceptual designs: user journeys, prompt/pattern libraries, retrieval strategies, tool/API integrations (e.g., CRM, DRS, CLM, e‑signature), HITL (human‑in‑the‑loop) guardrails, acceptance criteria, risks, and evaluation plans.
- For leasing sales: design AI‑assisted prospecting/qualification, outreach personalization, meeting/call summarization, next‑best‑action, and pipeline health insights.
- Present Problem Statement + Proposed Solution to Central AI for feasibility, standards, security, cost, and governance review; finalize scope (go/no‑go).
- Ensure initiatives adhere to platform/architecture standards and reuse components where possible.
- Act as Product Lead across multiple teams: roadmaps, backlogs, sprint goals, and SOWs; manage delivery risks and inter‑domain dependencies.
- Coordinate data access and design with D&A/Tech BAs; ensure builds conform to enterprise standards and privacy/PII controls.
- Pilot, iterate, and scale; drive change management, training, and communications with Leasing/Legal/Doc Gen stakeholders.
- Monitor adoption, quality, cost, latency, and safety; own business value realization vs. plan.
- Capture and publish patterns/playbooks for cross‑domain reuse; contribute requirements back to Central AI standards.
Building blocks for success
Required:
- Bachelor’s degree required.
- 10+ years in product management, business analysis, consulting, or similar; 3+ years leading multi‑team initiatives or portfolios.
- Expert BPMN/process modeling and process redesign; strong workshop facilitation.
- AI literacy across document intelligence and agentic workflows: prompts & evaluation basics, retrieval concepts and strategies, tool/function calling, vector DB fundamentals, HITL design, and agent patterns.
- Product leadership: backlog & roadmap ownership, MVP scoping, vendor management, agile delivery, stakeholder communication & prioritization.
- Domain fluency in leasing/legal/doc‑gen (contract templates & clauses, redlining/approval flows, repository, and retention).
- Demonstrated ability to operate independently with initiative, influence diverse stakeholders, and thrive in a high-performing, results-oriented culture.
- Demonstrated ability to manage and develop people, including performance reviews, career development, and day-to-day guidance/coaching.
Preferred:
- Systems: Salesforce, SharePoint, Icertis, DocuSign; Yardi/Oracle/PeopleSoft a plus.
- Exposure to orchestration frameworks (e.g., MCP‑style tool servers), evaluation harnesses/metrics, and cost/performance optimization (delivered with Central AI).
- Experience with OCR/parsing pipelines and content metadata/taxonomy governance.
- Real estate operations experience; comfort partnering with legal/compliance.
- Experience coordinating on/offshore vendor delivery.
- Experience with change management, communications and training.
