Gaming Support Agent
Japanese / English
About you
- You speak Japanese at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)
- You have in-depth gaming knowledge and love anything related to video games
- You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
- You are a fast learner, take initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.
Technical requirements
- A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally
- A minimum of 8 GB RAM
- Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer
- A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)
- A GPU with a G3D Rating of 4806, like GTX 760, or stronger
- A smartphone usable for two-factor authentication that runs at least:
- Android 10.0 or newer
- Apple iOS 16.0 or newer
We offer
- The flexibility to work 100% remotely with no wasted commute time and travel costs
- A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
- A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages – where we celebrate everyone’s uniqueness
- Innovative digital tools and comprehensive training, with access to our library of online training courses
- Various learning and career development initiatives throughout the year
- Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few
About 5CA
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.
By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.
0125 – Sales Development Representative
Our client, an executive-search firm based in the U.S., helps companies fill critical professional and leadership roles. They’ve made over 2,000 hires across these main sectors: life sciences, architecture, engineering, construction, banking, and corporate tax.
They build a bespoke target list for each search, personally engaging with high-calibre prospects who are often off the market. Their methodology involves strategic hiring advisory, market compensation reviews, and tailored interview processes to ensure successful placements.
Need to have qualifications:
- 1+ year of sales or business development experience, preferably in a high-call-volume environment (85+ calls per day).
- 1+ year of using modern CRM
- Great English communication skills (written and verbal)
- Availability to work 9A – 5P EST
Nice to have:
- Experience with recruiting or executive search.
- Familiarity with LinkedIn for prospecting and using video DMs for outreach.
- Background in industries like banking, construction, tax, or life sciences.
Other areas we’ll consider:
- Comfort with cold calling, objection handling, and following scripts to qualify leads and engage decision-makers.
- Understanding of CRM tools and sales pipelines with a willingness to manage a high number of open opportunities.
- Strong soft skills including communication, influence, and the ability to adapt to feedback and refine sales approaches.
Responsibilities:
- Conduct 85+ outbound calls daily to engage with decision-makers, qualify leads, and identify new business opportunities.
- Manage a pipeline of 150+ new opportunities weekly, nurturing these through the sales process.
- Execute a structured touch plan to maintain consistent follow-up with prospects, leading to conversion or event-driven outreach.
- Achieve discovery call targets and actively participate in pre-discovery and discovery call scheduling.
- Continuously improve sales techniques with coaching and feedback from senior team members.
Engineering Expert (General) – AI Training (Remote, Freelance)
Job description
Braintrust AI is looking for individuals with a strong background in Engineering to help train and improve AI models. You’ll be working on projects that involve reviewing, evaluating, and creating data or content to help AI systems become more accurate, reliable, and context-aware in your area of expertise.
This is a great opportunity for professionals who enjoy analytical thinking, problem-solving, and working independently on flexible schedules.
Responsibilities
- Evaluate and provide feedback on AI-generated outputs related to general engineering concepts across disciplines
- Create and refine text, data, or questions for AI training in engineering principles and problem-solving
- Ensure accuracy, relevance, and clarity
- Follow detailed guidelines for consistency and quality
What We’re Looking For
- Bachelor’s/Master’s in Engineering or related field, or equivalent experience
- Strong communication and analytical skills
- Ability to simplify complex concepts
- High attention to detail
- English proficiency
Why Join Us
- Work remotely with flexible hours
- Contribute to cutting-edge AI systems
- Ongoing projects available
Mathematics PhD Students, Post-Docs & Recent Grads
Role Overview
Mercor is partnering with a leading frontier AI research lab on an exciting mathematics and reasoning project. We’re inviting PhD students from top institutions to help push the boundaries of AI reasoning by training large language models to tackle advanced mathematical challenges.
As part of this engagement, you’ll:
Develop original, graduate-level problems in pure and applied mathematics.
Evaluate AI-generated solutions, identifying gaps in ability.
Provide feedback and generate complete & correct solutions.
Eligibility is strictly limited to PhD students, post-docs, and early career professors. The role is a short-term, high-impact research engagement, with potential for extension based on performance.
Rates:
$80: Early career professors at top US/UK-based institutions
$70: Post-docs & senior PhD students at top institutions globally
$60: 1st & 2nd year PhD students
Key Responsibilities
Design novel, advanced mathematics problems
Closely review, test, and evaluate AI-generated solutions for correctness and clarity
Identify logical flaws, incomplete reasoning, or insufficiently-rigorous proofs
Provide structured feedback and clear, concise, and correct solutions
Maintain extremely high standards of mathematical precision and problem difficulty
Required Qualifications
Current PhD student, post-doc, or recent PhD-graduate (<5 years ago) in pure or applied mathematics
Must be highly proficient in writing and formatting documents using LaTeX
Demonstrated expertise in at least one of the following: algebra, geometry, combinatorics, number theory, analysis, probability, or closely related fields
Ability to clearly articulate complex reasoning in written form
Rigorous attention to detail in verifying solutions
Independent, reliable, and disciplined work style
More About the Opportunity
Remote and flexible — work on your own schedule
Expected commitment: 20 hours/week minimum; up to 40 hours/week available
Approximate project length: ~10 weeks, with extension potential
Rolling start dates; setup typically within 1–2 days of approval
Compensation & Contract Terms
Open to applicants worldwide (English proficiency required)
Independent contractor arrangement through Mercor
Weekly payments via Stripe Connect
Application Process
Complete a brief interview (20–30 minutes)
Complete a brief mathematical reasoning test
About Mercor
Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations
Backed by Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey
Thousands of professionals across mathematics, law, engineering, and research collaborate with Mercor on frontier AI projects shaping the future
We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
SEO & Performance Marketing – AI trainer
Job Description
Job Title: SEO & Performance Marketing – AI Trainer
Job Type: Contract (Full-Time or Part-time)
Location: Remote
Job Summary:
Join our customer’s team as an SEO & Performance Marketing – AI Trainer, where your expertise will shape the next generation of AI models focused on digital marketing success. In this role, you will leverage your deep experience in SEO, media strategy, and performance analytics to enhance AI capabilities and build robust training rubrics.
Key Responsibilities:
- Develop and refine training data and rubrics for AI systems focused on SEO and performance marketing tasks.
- Evaluate and enhance AI model outputs, ensuring alignment with best-practice digital marketing strategies.
- Collaborate with cross-functional AI and product teams to improve model quality, accuracy, and usability.
- Apply your expertise in web analytics and conversion rate optimization to identify and address performance gaps.
- Translate complex SEO and marketing concepts into actionable feedback for AI model training.
- Create and maintain thorough documentation of AI training processes and evaluation standards.
- Keep pace with the latest industry trends and AI advancements to ensure ongoing relevance in training methods.
Required Skills and Qualifications:
- Proven experience in SEO and performance marketing, with hands-on knowledge of digital media strategy and campaign execution.
- Strong command of web analytics platforms and performance tracking tools.
- Demonstrated success in CRO and landing page optimization strategies.
- Exceptional written and verbal communication skills, with a keen attention to detail.
- Ability to articulate technical marketing concepts for both technical and non-technical audiences.
- Self-motivated, proactive, and highly organized, able to excel in a remote environment.
- Genuine interest in AI technology and its application within the digital marketing landscape.
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