Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

US Army Strategic Account Executive

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce seeks a sales professional with a proven track record of exceeding sales targets to join its Department of Defense team. The Senior Account Executive will focus on expanding Salesforce’s customer base within the US Army, specifically targeting the US Army National Guard, US Army Forces Command, US Army Reserve Command, the US Military Academy, US Army Service Component Commands, and others.

Key Responsibilities

• New Business Development –> Identify, qualify, and close new business opportunities within the assigned US Army territory.
• Account Management –> Nurture and develop customer relationships to drive revenue through new investments.
• Solution Selling –> Understand customer business challenges and position Salesforce solutions to address their needs.
• Opportunity Management –> Lead the entire sales process from initial engagement to contract execution.
• Team Leadership –> Collaborate with and manage a matrix team of sales support professionals.

Knowledge and Skills

• Proven Sales Success –> Demonstrated history of achieving and exceeding sales quotas in a complex sales environment.
• DoD Experience –> Prior experience selling to the US Army or other DoD agencies is highly desirable.
• US Army Knowledge –> Understanding of the US Army acquisition community and processes is a plus.
• Solution Selling Expertise –> Ability to identify customer pain points and articulate the value of Salesforce solutions.
• Leadership Skills –> Capacity to lead and motivate a cross-functional team.
• Hunter Mentality –> Driven and persistent in pursuing new business opportunities.

Location
Preference for candidates located in the Washington, D.C. metro area.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Associate Researcher, Product Reserch & Insights

Slack is hiring an Associate User Researcher to help us make people’s working lives simpler, more pleasant and more productive. We’re looking for early career user researchers to work across our product organization. The Research & Analytics team aims to improve the product experience and maintain a customer-centered culture at Slack through practical and impactful research on how people use Slack and what their needs are. The nature of our work covers every stage of the product development cycle — from the formative to the evaluative and everything in between. We’re looking for researchers who are passionate about technology, will be comfortable in a dynamic organization, have excellent communication and collaboration skills, and are focused squarely on improving our product and our business.

What you will be doing: 

●Gather and prioritize key research questions from product, design, engineering, and marketing partners

● Plan and conduct practical, impactful research via a diverse set of methods throughout the entire product cycle

● Analyze results and translate them into clear, compelling narratives that inspire action and change among your stakeholders

● Engage with cross-functional product teams as they build, consulting on their execution and identifying new opportunities

● Partner closely with Researchers and Data Scientists in other product areas to ensure a consistent and always-evolving view of the user experience

● Act as an internal evangelist for our customers, our users and product research as a discipline

What you should have: 

● An undergraduate or graduate degree in Psychology, Human Computer Interaction, or related field or similar work experience

● An understanding of and ability to implement basic qualitative research design best practices

● An understanding of and ability to conduct qualitative or quantitative data analysis

● Strong collaboration and communication skills

● Strong storytelling skills and an ability to frame insights into compelling narratives

● Familiarity with developing or using frameworks to align cross-functional teams ● Willingness to roll up your sleeves and perform a wide variety of research-related tasks, including recruiting participants when the situation demands it

Partner Enablement Success Sr. Manager

Role Description:
We are looking for an Enablement Success Sr Manager who will play a vital role in leading the development of implementation readiness enablement to grow the Salesforce ecosystem aligned to Retail Cloud (PredictSpring acquisition). This is a critical role to help partners get up to speed on gaining a deep understanding of the product implementation procedures to deliver projects that focus on customer success

As an Enablement Success Sr Manager, you will lead the way in rapidly growing our partner ecosystem’s technical capacity and capabilities to support the tremendous growth of Retail Cloud. They are accountable for developing and leading the execution of Industry/Product Partner Product Success programs. They must have deep technical Industry and product enablement skills focused on, but not limited to, driving Partner Implementation Readiness.

As part of the Alliances & Channels organization at Salesforce, you will be part of a distributed team owning the development of partnerships with our Strategic Consulting Partners and Service Partners. Salesforce is transforming the industry.

Key Responsibilities:

• Prioritize, lead, develop, deliver, and maintain repeatable technical enablement content, hands-on configuration exercises, presentations, and programs to partner(s) teams
• These programs drive certification growth, implementation readiness, and customer success that should support Retail Cloud growth with a C360 lens when applicable both globally and in prioritized regions
• Equip partners to grow the depth of expertise by understanding specific use cases; build and deliver hands-on workshops to deepen product expertise
• Align with Product leaders to help launch and build readiness for New Product Introductions (NPI) and critical product updates (CPU)
• Work cross-functionally with stakeholders and business partners including but not limited to Product Management, OU leads, Marketing, CSG, other A&C teams, SMEs
• Build and structure programs that equip partners for delivery readiness, which focuses on best practices and guidance toward delivering successful projects with customers
• Update dashboards and other tracking tools that communicate to Executive Leadership the effectiveness of identified programs and investments.
• Empower solution-implementing partners in the community via Partner Community User Groups, Slack Channels, and recurring events that highlight use cases and enablement details needed to grow practice proficiency
• Collaborate with product teams to host Partner Advisory Board (PAB) sessions to showcase product roadmaps, drive collaboration between partners and Salesforce, and gather feedback from partners that benefit product positioning and implementation
• Localize our capacity and capability offerings to meet the local regulations, culture, and business environment as needed.
• This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed

Minimum Requirements

• Deep PredictSpring product experience
• Willingness to travel 30%
• Retail or Commerce Cloud product experience
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and have a substantial impact on investments and program effectiveness.
• Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen

Preferred Requirements

• 5+ years’ experience in a customer or channel Technical role focused on regional SI’s or GSIs
• Enablement experience in technical product training
• Deep technical product knowledge to function as leader/advisor and deliver training to strategic global and regional partners
• Consistent track record in leading, building, and implementing enablement strategy and delivering technical hands-on enablement
• Executive presence and thought leader with strong enterprise software market experience and PaaS, SaaS, and or Cloud technology companies
• Salesforce Administrator Certification

Monetization Strategy & Ops Director / Sr. Manager

Role Description: This role will maximize Salesforce revenue and improve margins as part of the Corporate Strategy team. Our team tackles hard problems that require a transformative approach that will help drive the company’s continued growth. It requires becoming an expert in many functions across different products to allow you to operationalize new programs and optimize existing ones. This role will require balancing operational excellence to ‘get things done’ while having an innovation mindset to change processes to drive further success. The programs are cross-functional, collaborating with teams such as Renewals, Sales Programs, Marketing, Operations, Revenue Operations, Data Analytics, and others.

The nature of this role is to learn and improve with each experience. That means being comfortable with shifting priorities, removing roadblocks, and establishing new processes as we learn. Stakeholder management and excellent communication are key to aligning efforts across the company.

Key Responsibilities:

• Strategy – Consume and analyze data from many inputs, to formulate the right plan to achieve success. Establish the right leading KPIs to know when and how to adjust the plan.
• Operationalize: Develop, implement, and manage processes for effective monetization, manage datasets, ensure data quality, and resolve team inquiries. Ensure smooth operations and address any potential disruptions.
• Optimize: Enhance and scale processes for maximum efficiency and momentum. Balance the short-term objectives and long-term solutions.
• Support Sales & Customer Experience: Craft strategies that empower Sales and Renewal Managers, benefiting customers and aligning with their success.

Required Skills:

• 5-7+ years in a highly analytical role and having operational responsibility
• Advanced experience managing complex processes and projects
• Advanced Excel skills
• Relevant degree or equivalent experience, evaluated on core competencies (e.g., leadership roles, military experience, volunteer work)

Preferred Skills:

• Effective stakeholder management
• Effective communication with leadership, strong problem-solving, and rapid learning abilities
• Cross-functional team experience
• Thrive in a dynamic, fast-paced environment
• Data-driven mindset and interest in data analysis
• Experience in Sales/Renewals, contracting, SOPs, Deal Desk, and Product Management is a plus