Sheetz, Inc. is an American chain of convenience stores. Its stores, which are open 24/7 year-round, offer made-to-order fast food, and most include a gas station, while a few locations are full-scale truck stops, offering showers and a laundromat.
Store Team Member
We call this role a ‘team member’ because that’s what you’re in for: a team culture where you’ll find your people and have each other’s backs.
Your day-to-day will be busy, but super rewarding, because you’re in the business of making customers smile! Working together with the team, you’ll engage customers with hospitality in all aspects of their Sheetz experience. With excellent communication skills and the ability to adapt to change, you’ll thrive in this position.
And that’s great newz, because this isn’t just a ‘job.’ It can become a career as you grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for your potential to grow within Sheetz.
You’ll feel your value, every day because you’ll be receiving competitive benefits & perkz for days. We are proud to offer our employees competitive salaries and PTO, 100% paid maternity and paternity leave, food & drink discounts, up to $5250 a year in tuition reimbursement, employee bonuses and more! So, you in?
RESPONSIBILITIES (other duties may be assigned)
- Welcome customers to our stores with top-tier customer service
- Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
- Manage transactions at check-out, while keeping an eye on appropriate sales of restricted products
- Keep thingz clean in the store, kitchen, and dining areas
- Keep the goodz stocked throughout the store
QUALIFICATIONS
- The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
- Must be 16 years of age or older
ACCOMMODATIONS
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
ABOUT SHEETZ:
Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon!).
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
Store Manager – #560 – Training Associate
We like to think of the folks working inside any Sheetz store as one big, FUN team. Each of them needs a fearless leader to show ‘em the way… and that’s where YOU come in!
Being a store manager isn’t just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job! Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first!
If you are a positive go-getter who’s self-motivated, dependable and able to catch on to our high-energy hustle… this role might be PERFECT for you!
Know what else is PERFECT about this job? The perkz and benefitz! We proud to offer quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
Think you got what it takes? Here’s more deetz:
RESPONSIBILITIES (other duties may be assigned)
The primary responsibilities of the Store Manager position include but are not limited to:
- Lead the team on creating a ‘Customer First’ culture in the store
- Hold weekly management team meetings and monthly store meetings to encourage people to speak-up, give feedback and follow-up
- Keep store positions filled with fully trained management and Team Members
- Keep an eye on work fam compliance with Sheetz policies, procedures and programs
- Achieve BIG profitability goalz through monitoring and analyzing business processes and results
- Measure work fam performance against mission critical goals
- Develop a bond with the local community to establish positive relationships, development and store success
- Jump in as a leader for special programs or assignments, as needed
QUALIFICATIONS
Education:
- High School Diploma or equivalent required
- 2-year degree in business related field preferred
- Successful completion of certification testing as needed
Experience:
- 3 years’ experience supervising others preferred
- 3 years’ experience supervising others in a fast food, restaurant, retail or convenience operation preferred
Skills include but are not limited to:
- Strong leadership and managerial skills
- Excellent interpersonal skills
- Strong team building skills
- Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
- Strong analytical skills
- Display a strong understanding and commitment to Sheetz Corporate Mission, Vision and Total Customer Focus
- Ethical, honest, trustworthy, respectful
Yard Jockey I
Responsible for assuring that trucks and trailers are positioned in the appropriate location and that they are maintained and functioning properly.
RESPONSIBILITIES (other duties may be assigned)
- Position trucks and trailer at the appropriate dock location.
- Turn on refer units and ensure the units are functioning properly.
- Ensure the cooler and freezer areas of the trailer are at appropriate temperatures prior to products being loaded.
- Hook tractors with assigned trailers.
- Deliver truck to fuel island for re-fueling purposes.
- Make special deliveries and pick-ups utilizing a non-DOT vehicle.
- Run equipment through wash bay and hand polish chromes wheels and bumpers as assigned.
- Maintain daily activity log to reflect positioning, fueling, repairs, etc. by equipment and type.
- Hand polish chrome wheels and bumpers.
QUALIFICATIONS
Education
- High School / GED / Sheetz training
Experience
- 5 years of driving experience with a clear MVR
Licenses/Certifications
- Valid Class C Driver’s License
- Must maintain medical certification in accordance with company policy
Assistant Manager – Hospitality
Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!
If this sounds like you, come oversee our company’s promise of total customer focus as an assistant manager of hospitality!
In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence.
But don’t worry– all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
RESPONSIBILITIES (other duties may be assigned)
- Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
- Have a say in who works, and when
- Handle customer questions, complaints and concerns
- Keep an eye on work fam compliance with Sheetz policies, procedures and programs
- Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
- Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
- Check in on end-of-day tasks to make sure they aren’t skipped
- Keep the shelves packed via proper placement, pricing and re-filling of merchandise
- Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste
QUALIFICATIONS
Education
- High School Diploma or GED required.
- Two-year degree in a business related field preferred.
- Successful completion of certification testing as needed.
Experience
- One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.
Licenses/Certifications
- ServeSafe
- Any other legally required certification