Shoppers Stop is an Indian department store chain, owned by the K Raheja Corp. There are 108 stores across 45 cities in India, with clothing, accessories, handbags, shoes, jewellery, fragrances, cosmetics, health and beauty products, home furnishing, and decor products. Shoppers Stop is listed on the BSE and NSE.
Unit Administrator
JOB DESCRIPTION
Role: Unit Admin & Maintenance
Reporting To: Unit Head
Qualification: Graduate
Experience: Min.2-year experience
Salary: Upto 550000 p.a
Job Responsibilities
Security & Housekeeping Cost
Shrinkage, SAV & Scrap – Timely process within budget
AMC /licenses & Agreements
Consumable Items like printing , carry bags, cash memo rolls, tea coffee & stationery availability Power saving in units ( HVAC & Lux level maintained )
Safety team availability & Safety & fire drills
customer handling – tough customer , govt bodies
CCTV surveillance Biometric operations
Capex plans execution
Staff room maintenance
Average Availability of Housekeeping & security staff
Statutory compliance
Asset reconciliation
Facilities management
Assistant Manager-Institutional Sales
About the job
Roles & Responsibilities
- Sales Budgeting & Managing MIS of Institutional /Personal Shoppers Dept.
- Business Analysis – Giving in Reports/Presentations to Supervisors, Finance and Management.
- SPOC daily operational requirement and supports for Gift Card & E-voucher Business Operations.
- Adaptive Strategies for Coping with Products/Stock and Processes at the Stores.
- Coordination for Bulk Merchandise Sales & Daily support
- Designing Processes – SOP-IB.
- Institutional Business – Effective Cost Analysis.
- SPOC for handling department Audits.
- SPOC for handing Customer Queries, Complaints regarding the Gift Card, E-voucher and Amazon Wallet Redemption.
- Taking up Business Requirements in terms of Gift Card, E-voucher & SS Wallet with Program Partner (Backend Technology Team) and accomplishing end to end Business Solution along with personal shoppers daily query handling.
Top KPI’s (Ideally Measurable) for this role are
- Operational Efficiency
- Compliance & Audit Completion on time
- Vendor Management & agreement completion on time.
- TAT time of 24hrs for resolving store Queries
- Monthly MIS and Department reports
Qualifications and Education Requirements
Graduate
Preferred competencies
- Good Analytical skills
- Excels / PPT
- Team Players
Preferred Industry
Retail & Banking
Personal Shopper
JOB DESCRIPTION
Role: Personal Shopper
Reporting To: Unit Head
Qualification: Graduate
Experience: Min.1 year experience
Salary: Upto 350000 p.a
Job Responsibilities
As Personal Shopper you will be responsible for the following:
- Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.
- Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires and close the sale with billing.
- To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong work relationships.
- Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings.
- Focus on increasing the Item per ticket and Average Bill Value.
- Educate non-members about the membership programs and encourage FC enrollments.
Assistant Merchandiser – Watches
About the job
- To contribute to the development of the divisional Buying and Merchandising strategy and to work within this strategy at all times.
- To contribute to the development of option plans and to maintain the library of option sales trends.
- By liaison with, and through influencing suppliers, to progress the availability of product in line with agreed dates and to ensure that contracted intake is re-phased in line with changes to requirements.
- To monitor weekly sales, stock and intake for each individual option within a department and to ensure that future projections are realistic and in line with stock availability.
- Ensure that option level breaking stocks meet plan, and sales are maximized, by pro-actively making fully researched recommendations to the merchandiser and buyer in terms of proposed cancellation, re-buy and re-pricing activity.
- To ensure the SKU stock of each option matches its selling ratio and size balancing takes place for repeat buys and flow lines.
- To execute price changes and to raise contracts and purchase orders as necessary.
- In case of new store stock planning, responsible for stock transfer ensuring correct option availability as per the planning.
- To assist the merchandiser in the preparation of all performance analysis, participate in all regular reviews and presentations, and contribute to the development of merchandising processes and practices.
Location: Malad West, Mumbai, Maharashtra, India.
Buyer-Menswear-Intune
Buyer is to be responsible for all issues related to buying merchandise and coordinating with vendors for the designated departments. It involves focusing on finding the best resources at the best prices to ensure that product is higher in quality &cost effective for their respective brands.
Key deliverables for the position are as following:
- To contribute to the development of the divisional Buying and Merchandising strategy and to work within this strategy at all times.
- To work with merchandising team to ensure that all deliveries satisfy the assigned purchase orders.
- Identify possible future product offerings by conducting thorough research about what customers are looking for next and the technological trends that are coming up.
- Plan pricing strategies on various product lines with the marketing department and management and aim to reach an agreement with suppliers that allow for optimal pricing.
- Developing and sourcing the right product at the right time to meet customer requirements
- Maximizing current sourcing channels and identifying new opportunities
- Supporting negotiations and working with supply base to ensure that best costs and margins are achieved
- Working closely with Designers on developing styles; design research trips, fabric & print advice and informing best sellers for move-on styles.
- Working closely with Merchandising; management of stock, style options, quantities, promotions and markdowns.
- Keeping a track of Competitor’s activities through market research activities to track understand trends, forecasting, in terms of color, fabric etc
- Product presentation, packaging and Product development and develop promotional plans
- Review and adjust the season plans and weekly plans
- Product presentation, packaging and Product development and develop promotional plans
- Vendor identification and development
- Obtaining Range merchandise after effective negotiation
- To work with Marketing and Design to develop Visual Merchandising promotions in line with theme and product launches
- Ensures timely delivery of samples by vendors
- Setting of standards for quality of merchandise with QA
- Reconcile to store plans and fix departmental financial plans
- Supporting negotiations and working with supply base to ensure that best costs and margins are achieved
- Working closely with Merchandising; management of stock, style options, quantities, promotions and markdowns.
- To conduct the annual review of supplier performance with QA.
- To pursue and recover all money due from vendors as a result of performance penalties or markdown and promotional contributions.
- To regularly update the front-end on key product benefits
Qualifications and Education Requirements
Graduate/Diploma in design/apparel merchandising, NIFT (GMT/FD/Textile /KDT/D&D), Pearl academy (IFTP)