Spotify is a Swedish audio streaming and media service provider founded on 23 April 2006 by Daniel Ek and Martin Lorentzon. As of June 2024, it is one of the largest providers of music streaming services, with over 626 million monthly active users comprising 246 million paying subscribers.
Yield and Partnership Operations Analyst
About the job
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
We are looking for a dedicated Yield and Partnership Operations Analyst to join our Global Strategic Advertising Partnerships and Operations Team.
You will be contributing to the evolution of Spotify’s Global Advertising Partnership strategy and we want someone who has a passion for advertising business and ability to work across different functions.
Above all, your work will impact the way the world experiences music and podcasts!
What You’ll Do
- Assist local teams with the deal reconciliation process
- Assist Regional Partnership Operations Manager stewarding the partnership approval process with various cross-functional internal stakeholders (Sales, Finance, Legal, Accounting, and Pricing & Inventory)
- Act as regional approver for day to day pricing and partnership operations
- Coordinate contract generation and feedback processes
- Ensure alignment between internal stakeholder groups
- Cultivate and sustain close communication and alignment with the local sales teams in order to support the Spotify Advertising goals
- Supporting the following markets: India, Japan, SEA (Singapore, Philippines, Indonesia), Australia & New Zealand
- Demonstrate a detailed understanding of Spotify advertising process/strategy and exhibit this in day-to-day work
- Cover all other business needs as requested by the Head of Advertising Yield Strategy, Partnerships & Operations
Who You Are
- A minimum of 2+ years experience in ad operations, sales planning and/or advertising client services at a media company and/or advertising agency
- You are organized and process-orientated
- You have experience with Salesforce, Google Ad Manager (is a plus), Excel, and Google suite
- You will work well and collaborate with internal teams to deliver concurrent value and results
- You have an entrepreneurial spirit, a clear communicator and proactive problem-solver
- You are able to work and thrive in a fast-paced, high-energy global environment
- Demonstrable knowledge of Spotify’s brand and business priorities (Preferred)
Where You’ll Be
- This position will be based in Mumbai
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Payments Growth Optimisation Lead
About the job
As the world’s largest audio streaming subscription service, Spotify enables millions of creators to make a living from their art by connecting them with the people who love it! It’s here that you’ll drive the conception and development of new payment solutions to help Spotify grow our users and subscribers by expanding the Freemium experience and enable new monetisation opportunities with our growing creator community.
Spotify’s Payments team is responsible for managing the growth, stability and strategic direction of Spotify’s approach to payments globally. The Payments Partnerships, Operations and Growth Optimisation team is responsible for managing today’s payments business in line with Spotify’s business goals and payment strategy. This includes managing a diverse range of partners, leading all aspects of payment operations, and optimising payments to enable Spotify’s growth ambitions and ownership of payment fees.
Reporting into the Payments Associate Director, JAPAC, you will help craft and implement a local payment strategy that will support the growth of Spotify in India.
What You’ll do
- Lead, plan and implement a portfolio of India focused payment initiatives/projects, in line with our business goals and payments strategy.
- Play a key role in defining our Strategy for India and prioritisation of key focus areas.
- Provide local expertise and mentorship for non-premium use cases (e.g. Ads, payouts, audiobooks).
- Analyze key payment metrics and derive actionable insights to improve performance and customer experience.
- Evaluate new opportunities and payment methods that can deliver growth in India.
- Collaborate with global industry-leading payment ecosystem partners (processors, acquirers, networks, issuers, tech players) in order to deliver payment optimisation opportunities.
- Engage closely with multiple functions from technology to product, growth, finance, analytics and legal.
Who You are
- Minimum of 7-9 years of relevant experience in the Indian payments space with recent knowledge of e-commerce payment processing, ideally gained in a payments role for a large e-commerce merchant or at an acquiring related business. Subscription payments experience and knowledge would be a big benefit.
- Experience working with payment regulation and advocacy in the Indian market – solid understanding of current regulatory direction and challenges for merchants like Spotify.
- Good understanding of how international merchants can operate in India covering things like; cross-border payments, taxes, data localization and local PA/PG and issuer set ups.
- You are able to speak about payments trends and consumer preferences in India.
- You have strong business analysis skills and are able to translate identified research and date into actionable insights.
- Project management skills/ collaboration skills across multiple functional areas.
- Growth mindset.
- You have a highly analytical and data-driven approach to decision making, are very meticulous when it comes to numbers, and are comfortable solving sophisticated multi-variable optimisation problems.
- You are skilled at leading and carrying out complex projects spanning multiple partners.
- You have strong influencing skills and care about building trust and credibility at all levels.
- You know how to get things done in a larger organisation where you are not always in direct control of all the resources to get the job done.
- You have a track record of interacting collaboratively with colleagues in tech and product domains.
Where You’ll be
- This role will be based in our office in Mumbai, India.
Client Partner Retail
What You’ll Do
- Define the sales strategy and drive execution for some of India’s top Retail native brands and their agencies
- Proactively identify and seek out new client and industry relationships to drive revenue
- Drive engagement with key partners, and deliver excellent customer service
- Represent Spotify in the advertising community by seeking out and participating at industry events
- Manage pipeline, revenue forecasts, sales activity using Salesforce.com for maximum efficiency and visibility
- Maintain high levels of communication and transparency with management, cross-functional teams and business partners
Who You Are
- You have a minimum of 6+ years of digital advertising sales experience, with major retail advertisers
- You have a deep understanding of the marketing landscape and expertise in account planning, strategic planning, and media buying within Direct, Re-Seller & Programmatic environments
- You have experience running a business where Data/Insights drive the direction of the business
- You have strong agency holding company & brand direct relationships
- You are highly motivated, entrepreneurial, energetic, and willing to thrive in a high growth organization
- You are able to hit and exceed quarterly revenue expectations
- You have excellent problem solving and negotiating skills
Where You’ll Be
- This position will work out of our Bangalore office
Contractor – Market Research & Analytics (Advertising Sales) (6 months short term)
About the job
We are looking for a talented Campaign Measurement Analyst (6-month contract) to join our team on a contract basis. In this role, you will be responsible for interpreting campaign measurement results and developing actionable recommendations that will be shared with our advertisers. Your insights will play a key role in optimizing campaign performance and driving revenue growth.
What You’ll Do
- Collect and analyze campaign performance data using both first-party (1P) and third-party (3P) measurement methodologies. Apply internal benchmarking tools to contextualize and position campaign measurement results effectively
- Provide clear and actionable insights based on campaign measurement results, identifying the causes behind flat or underperforming metrics and providing insights into the “why which will help shape data-driven strategies
- Create detailed recommendations to optimize campaign effectiveness, tailored to the specific needs and goals of each advertiser. Ensure that all recommendations and insights are aligned with Spotify Advertising’s broader goals and business needs
- Work closely with Sales and partner teams to prepare and present comprehensive reports that translate complex data into understandable and impactful insights for advertisers
- Develop a deep understanding of the mechanics and processes behind the campaign measurement solutions applied at Spotify, with a particular focus on brand lift and online conversion methodologies
Who You Are
- Maximum of 5+ years of experience in advertising sales research, preferably in roles at research agencies, media owners, advertisers, or media agencies in the local market
- Solid understanding of 3rd party measurement providers, particularly in brand lift, with a proven track record of adoption and analysis
- Outstanding communication, organizational, and presentation skills with the ability to present research findings effectively in both internal and client-facing settings
- Proficiency in data analysis and storytelling, with the capability to explore and explain the “why” behind research results
- Comfortable with adapting to new skills, research methodologies, and technologies as needed.
- Detailed understanding of the digital advertising landscape
- A collaborative teammate with a positive attitude, committed to building strong relationships with colleagues and stakeholders
Where You’ll Be
- This role is based in our Mumbai office