Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.

Responsibilities

• Work closely with the manager or assigned staff member, and complete all allocated tasks
• Perform market analysis and research on the latest trends
• Help with the planning and hosting of marketing events
• Good knowledge /Experience in Market Research Tools/ Analytics / Research
• Learn and apply sales and marketing techniques

Requirements

• A Fresher or Currently pursuing a Bachelor’s or Master’s Degree in Business Administration, Business Analytics, Economics, or a related field is preferred
• Excellent communication, analytical, logical thinking, problem-solving, and writing skills
• Adaptable, open-minded, and comfortable working with ambiguity and change in the fast-paced SAAS industry
• Data-driven. Strong ability to analyze data to derive insights and make decisions
• Internship Duration : 3 Months
• Mandatory 3 months of work experience as a marketing research intern

Product Manager – Remote

Responsibilities

• Conduct market research to understand the customers, their needs, pain points and opportunities
• Collaborate with our senior management and founders to design the product vision, strategy and objective
• Own the product vision and its architecture (we are not talking about engineering architecture here)
• Define and own the product roadmap, aligning with our customer needs, competitive positioning and company’s strategic objectives
• Prioritize product goals, create focus for your teams, and ensure we prototype, iterate, and launch frequently
• Take ownership of planned product improvements and track them to implementation
• Deeply understand our customers and our market. This includes, but isn’t constrained to, plugging into our sales conversations, customer-support and customer-success functions to unearth what customers care about
• Understand our customer’s alternatives, and help execute a product-positioning that sets us apart
• Analyze and evaluate designs, make necessary trade-offs, and document the trade-offs while ensuring the needs of our customers are met
• Work with our design team to ensure the product features are being designed with the right customer context
• Convert text based product requirement into something designers can implement. Iterate the design to ensure it meets all the use-cases
• Ultimately, you are our customer’s most vocal advocate inside the company. You will be the champion and voice of customers in every conversation. You will build direct relationships with customers as well as immersing yourself in customer feedback
• Monitor the product usage and performance metrics to identify areas of improvement
• Own product adoption and usage through effective communication and collaboration with our marketing teams and customers
• Monitor the changing customer needs, market trends, and competitive products to take informed product decisions on roadmap

Requirements

• 2-3 years of product-management experience. It’s great if you have been a Product founder and have hustled your way through the initial startup journey. Even better if this experience comes from building a marketplace product
• Bachelor’s degree in business, engineering, computer science, or related field
• Design innovative solutions for complex problems that meet our customer’s needs while considering technical feasibility
• Work with engineering and design to ensure customer-goals are achieved
• Good at wire-framing skills. At the very least you can draw to breathe life into a feature description
• Effective written and verbal communication skills
• Someone flexible to work with an overlap of 2-3 hours in PST

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents, Spouse, Children)
• Group Accident Cover
• Group Term Life Insurance
• Company Sponsored Device
• Education Reimbursement Policy

Lead Qualification Analyst

The Role

We seek a motivated and detail-oriented Lead Qualification Specialist to join our team. In this role, you will evaluate and qualify incoming leads generated through marketing efforts and nurture them until they are ready to be passed to the sales team. The ideal candidate has strong communication skills, is proficient in using CRM and marketing automation tools, and has a keen understanding of lead qualification frameworks.

As a Lead Qualification Specialist, you will be critical in driving our company’s growth by ensuring that our sales team engages only with high-quality, sales-ready leads. You will collaborate closely with both the marketing and sales teams to optimize the lead qualification and handoff process, ensuring maximum efficiency and alignment.

Responsibilities:

Lead Evaluation and Qualification:

– Review and evaluate leads from various sources (marketing campaigns, website, events, Outbound campaigns, etc.).

– Apply lead qualification frameworks to determine lead readiness and prioritize high-quality leads.

– Segment leads based on interest, engagement level, and stage in the buying cycle.

Lead Nurturing:

– Engage with leads through phone calls, emails, LinkedIn messages and other communication channels to assess interest and potential fit.

– Provide leads with relevant content (whitepapers, case studies, product information) to guide them through the sales funnel.

– Regularly follow up with leads to nurture interest and build long-term relationships.

Collaboration with Sales and Marketing Teams:

– Work closely with the sales team to ensure smooth handoff of qualified leads, providing context and insights for better engagement.

– Provide feedback to marketing on lead quality and share insights to improve lead generation efforts.

– Maintain a feedback loop between marketing and sales to ensure lead quality and conversion optimization.

CRM and Data Management:

– Maintain accurate and up-to-date lead information in the CRM system (HubSpot)

– Regularly update lead statuses, document interactions, and ensure data hygiene.

– Generate reports on lead qualification progress, conversion rates, and other key metrics.

Performance Tracking and Reporting:

– Monitor key lead qualification metrics, including response times, lead-to-opportunity conversion rates, and engagement levels.

– Analyze lead sources and provide insights into the most effective channels for generating high-quality leads.

– Continuously assess and improve lead qualification processes.

Utilize Automation Tools:

– Leverage marketing automation platforms (e.g., HubSpot, Outplay, Apollo, LinkedIn Sales Nav) to automate follow-up processes and nurture leads at scale.

– Strong verbal and written communication skills

Requirements

– Bachelor’s degree in Marketing, Business, or a related field.

– Minimum 1-2 years of Proven experience in lead qualification, inside sales, or similar role.

– Proficiency with CRM systems (HubSpot) and marketing automation tools (Outplay, Apollo)

– Familiarity with lead qualification frameworks.

– Strong communication and interpersonal skills, with the ability to engage leads professionally via email and phone.

– Analytical mindset with experience in tracking and reporting on key metrics.

– Ability to work independently and collaborate effectively with cross-functional teams.

Enterprise Customer Success Manager – APAC

The Role

Are you ready to make a significant impact in a fast-paced, innovative environment? We are on the lookout for an experienced Enterprise Customer Success Manager to join our dynamic B2B SaaS company that’s revolutionising the way businesses operate in a nascent market!

Imagine being at the forefront of change as our customers transition from outdated manual processes—think spreadsheets, emails, and folders—to harnessing the power of our cutting-edge GRC Automation tool. In this pivotal role, you will be the guiding force for enterprises embarking on an exciting journey of transformation, helping them unlock new levels of efficiency and success as they adopt our solutions for the very first time.

If you’re passionate about driving customer success and thrive in an environment where innovation meets opportunity, this is your chance to shine! Join us and be part of a team that’s not just changing how work gets done but also shaping the future of the industry. Your expertise will be crucial in empowering clients to embrace automation and redefine their workflows.

Ready to make a difference? We can’t wait to meet you!

Some key responsibilities of the role:

• Ownership of GRR goals for a Portfolio of high-value accounts: Oversee a designated portfolio of mid-market accounts, ensuring high levels of customer satisfaction and retention while identifying opportunities for upselling and cross-selling
• Lead GRC Transformation Projects: Drive the planning and execution of GRC transformation initiatives, collaborating with clients as well as internal product teams to align project delivery goals with the customers’ business objectives
• Act as a Trusted Advisor: Serve as a consultant to CISOs and other key stakeholders, providing insights on information security best practices and compliance requirements
• Monitor Key Performance Indicators (KPIs): Track and improve leading indicator metrics such as Net Promoter Score (NPS), product adoption rates, and customer engagement levels to assess and improve the health of the customer accounts
• Conduct Quarterly Business Reviews (QBRs): Facilitate regular QBRs with clients to discuss progress, gather feedback, and ensure alignment on future goals and strategies
• As an SME, mentor / guide other CSMs: As a subject-matter expert, guide other CSMs in the team navigate complexities with their customer engagements, while also leveraging the knowledge to improve internal processes and playbooks

Some key requirements of the role:

• 5+ years of experience in customer success, consulting, or project management, with a focus on mid-market or enterprise accounts
• Proven experience in managing complex, multi-phase digital transformation projects with a focus on scaling impact and results
• In-depth understanding of Governance, Risk, and Compliance (GRC) frameworks (GDPR, HIPAA, SOC 2), with hands-on experience leading large-scale transformation initiatives in this space
• Strong project management skills, capable of handling multiple complex initiatives
• Excellent communication and relationship-building skills with senior stakeholders
• Proficiency in CRM tools and data analysis software

Associate Director – Partnerships

Role Purpose and Objectives

At Sprinto, partnerships are the backbone of our revenue strategy. As the Associate Director of Strategic Alliances & Channel Partnerships, you will play a critical role in developing, managing, and scaling strategic relationships with key identified partners . Your primary objective? Fuel Sprinto’s growth by owning and driving 25% of the company’s revenue. You’ll have the opportunity to build a high-performing ecosystem of partners and help Sprinto achieve success on a global scale.

Some key responsibilities of the role:

• Partnership Strategy: Lead the development and execution of Sprinto’s strategic alliances and channel partnership strategies, focusing on creating new revenue channels and shall be responsible for designing, optimising & scaling the partner programs
• Partner Acquisition: Identify, recruit, and onboard new partners, including but not limited to : – MSPs, MSSPs, GSIs, and Consulting Partners, with a focus on driving significant revenue growth
• Relationship Building: Cultivate deep relationships with partner C-suite executives and decision-makers, driving collaborative efforts and mutual success
• Joint Sales & GTM Programs: Design and implement joint sales and go-to-market (GTM) strategies with partners, increasing Sprinto’s market penetration
• Negotiation & Contracts: Lead contract negotiations, growth plans, and deal structuring with partners, ensuring terms are mutually beneficial
• Revenue Growth: Own partnership-driven revenue targets, managing the end-to-end partner lifecycle from prospecting to revenue generation
• Performance Optimisation: Evaluate partner performance through regular business reviews, recommending improvements to enhance mutual value
• Cross-functional Collaboration: Work closely with sales, product marketing, and solutions teams to ensure partner programs are fully supported with the right tools and resources
• Mentor & Enable: Act as a mentor to internal teams and partners, offering coaching and enablement to drive results
• Building team: Ability to build the partnership team ground up, is actively involved in forecasting the resources requirements and collaborates with the Talent Acquisition team to hire best for the team
• Dashboard & Reporting: Track and report on the success of partnerships using CRM and other sales intelligence systems

Some key requirements of the role:

• Experience: 8+ years of experience in strategic alliances, channel partnerships, or related fields, with a track record of revenue generation and partnership success
• Industry Expertise: Deep understanding of the SaaS/ISV landscape, with specific knowledge of cybersecurity, GRC, and the changing market dynamics
• Relationship Management: Proven ability to build and maintain executive-level relationships and drive collaborative success
• Negotiation Skills: Strong negotiator with the ability to craft and finalize partnership contracts, including growth plans and deal structures
• Revenue Ownership: Experience managing partnership revenue quotas and driving consistent growth through strategic alliances
• Analytical & Strategic Thinking: Ability to analyse performance data, identify opportunities, and implement growth strategies
• Technical Acumen: Familiarity with APIs and the ability to identify potential integration opportunities
• Cross-functional Leadership: Adept at working across departments, ensuring alignment between sales, marketing, and product teams