Starbucks is an American company that operates the largest coffeehouse chain and one of the most recognizable brands in the world. Headquartered in Seattle, Washington, the company operates more than 35,000 stores across 80 countries (as of 2022).
sm – Polson, MT
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational – never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities. They delight and uplift customers through a human connection. Their work goes beyond a perfectly made beverage; it’s about human connection. They enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.
We will enable you, leveraging your retail experience, to autonomously:
- Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
- Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
- Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team
- Impact your Community: integrate your business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet
We’d love to hear from people with:
- 3 years retail / customer service management experience or
- 4+ years of US Military service
- Strong organizational, interpersonal and problem solving skills
- Entrepreneurial mentality with experience in a sales focused environment
- Strong leadership skills and the ability to coach and mentor team partners with professional maturity
- Minimum High School or GED
Requirements:
- Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
- Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
Join us and connect with something bigger, apply today!
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
district manager, Licensed Stores: Reno/Lake Tahoe/Placer County
As a Licensed Store District Manager you enjoy the journey of providing consultative support and service to Starbuck Licensed Stores. In accordance with Starbucks principles, you guide teams to provide great customer experiences while influencing growth across Starbucks stores. You drive and influence performance by providing licensing partners timely coaching feedback and critical support that builds capability.
Using your past retail leadership experience you will:
- Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
- Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners.
- Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.
We’d love to hear from people with:
- 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
- 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
- 3+ years of experience in a customer service oriented role
- Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
- Strong organizational, interpersonal and problem solving skills
- Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience.
Requirements:
- Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
- Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
Join us and connect with something bigger, apply today!
senior standards specialist (Hybrid – U.S.)
- Drive complex, cross-functional enterprise projects – supports facilities testing, development of standards and lifecycle sustainment models.
- Develops continuous improvement programs for facility operations and maintenance – Applies current and emerging technologies for all current and evolving facilities systems.
- Identifies opportunities and creates strategy to improve equipment performance – Analyze relative qualitative and quantitative data and insights to drive alignment and facilitate changes to maintenance programs for enterprise-wide cost savings.
- Determines methods and data necessary to analyze equipment performance and improvement opportunities – data reporting that facilitates changes to maintenance programs for enterprise-wide cost savings.
- Role models a positive and productive work environment – can easily adjust to team dynamics and shifting of priorities.
- Enjoy working on an energetic, fun team and have a clear ability to drive the business forward as part of a highly collaborative work group, while acting in accordance with Starbucks guiding principles.
- High school diploma/GED, US military service or equivalent
- 5 years working knowledge of facilities management
- 5 years working knowledge of soft services management
- 3 years project & program management in a cross-functional environment
- 3 years of experience with data analysis and business analytics
- Ability to work across functional areas to develop effective business solutions that align with company and business unit objectives
- Ability to adapt to shifting priorities and thrive in ambiguity
- Strong verbal and written skills
director, strategy and business operations – Store Concepts and Design – Seattle, WA (Hybrid – U.S.)
It is our mission to create a compelling coffeehouse experience that elevates our brand, is relevant to our customers, inspiring to our partners, and meaningful to our business. We execute and deliver the physical essence of our brand setting the stage that invites people to connect over coffee. In partnership with Store Development, we bring to life a meaningful variety of inspirational and brand worthy experiences.
We are seeking a leader with experience enabling high performing, cross-functional teams. This role requires an ability to both partner with and support work on behalf of senior leaders in Store Concepts and Design and across the enterprise.
As a director of Business Operations, you will…
- Lead business planning activity in partnership with functional business operations leaders in Store Development, and Store Operations throughout the year. This includes long-term strategic planning as well as operational and financial planning exercises.
- In partnership with the Store Concepts & Design finance and PRO (Human Resources) teams, support organizational strategies that assure financial, and partner commitments are met. This includes but is not limited to cost analysis and reporting, organizational design, and talent strategies.
- Lead “rhythm of the business” strategy and execution for the Store Concepts & Design leadership team in harmony with enterprise tempo (e.g., North America Business Reviews; CEO Business Reviews, Global Business Reviews).
- Lead the strategy and execution of Store Desing & Concepts performance reporting in partnership with the enterprise transformation team, finance, and functional business operations leaders.
- Bring a leadership voice to the Starbucks enterprise network of business operations leaders and continuously work to elevate the standard for value delivered through this role.
- Manage and facilitate Store Design & Concepts Leadership Team, director+, and “Town Hall” forums, influencing leader collaboration, development, and engagement.
- In partnership with the executive assistant, proactively support the svp and extended leadership team with communications and meeting preparation, both within Store Design & Concepts and cross-functionally with Store Development, Store Operations and other key partners through the organization (i.e., Brand, Partner & Customer Solutions). This includes Board of Director and Investor communications.
- Lead enterprise risk management (ERM) and internal audit (IA) coordination for Store Design & Concepts.
- Facilitate leadership development opportunities, including quarterly Store Design & Concepts leadership team onsite / offsite sessions and external guest speakers.
- Serve as the Store Design & Concepts lead point-of-contact for systems and tools that support planning processes, including Starbucks Portfolio Management (SPM) program management toolset.
- Partner with PRO in assuring the continuous improvement of Store Design & Concepts partner experience through actions informed by periodic partner experience surveys (PES).
- Partner with Starbucks global markets to convene regular sharing opportunities with Store Design & Concepts leadership team.
- Continuously reinforce the vision, purpose, and strategy of the Store Design & Concepts organization and across the enterprise.
- Other strategic projects as defined by the evp and leadership team.
We’d love to hear from people with:
- 8+ years: Superb and succent communications skills, including the development of presentation material for large organizations and senior leadership teams.
- 8+ years: Strong proficiency in program and project management with proven ability to stay organized across multiple competing priorities.
- 8+ years: Analytical skills with proven ability to digest large, complex data sets to pull out key themes and potential courses of action (informed recommendations) for senior leaders.
- 8+ years: Ability to function effectively and collaboratively in a highly ambiguous environment, with the flexibility to change course as required to respond to new situations quickly and decisively.
- 8+ years: Strong meeting management and facilitation skills, leveraging hybrid working tools; ability to flex style to different audiences across mediums to yield desired objectives/outcomes.
- 8+ years: Cross-functional leadership experience in large, matrixed organizations with ability to influence and drive change across organizational boundaries.
- 8+ years: A passion for people and desire to help partners and the organization thrive
- 8+ years: Ability to lead and leverage resources across the organization to deliver results, through influence and process
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