State Farm® protecting what matters most for 100 years with surprisingly great rates for life, home, car insurance & more. Get a quote/find an agent.
Customer Relations Representative – State Farm Agent Team Member
As an Customer Relations Representative – State Farm Agent Team Member for Rick Smith – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills – written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
We’re Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Rick Smith – State Farm Agent may be the right fit for you! If you’re willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Rick Smith – State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in 86th & Meridian .
- I have been a State Farm agent since 2000.
- I am a proud graduate of Indiana University .
- We currently have 3 team members at our agency.
- We have 25 years of combined insurance experience in our office.
Future Opening: Products Representative – State Farm Agent Team Member
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive…
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Interest in marketing products and services based on customer needs
- People-oriented
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Ability to make presentations to potential customers
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Future Opening: Products Representative – State Farm Agent Team Member
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive…
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Interest in marketing products and services based on customer needs
- People-oriented
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Ability to make presentations to potential customers
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Account Representative – State Farm Agent Team Member
As Account Representative – State Farm Agent Team Member for Kelly Hagar – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in sales preferred.
Hello and welcome! I’m Kelly Hagar, a proud Florida State University alum and lifelong Palm Beach Gardens resident, and a mom of two incredible daughters. Since opening my State Farm agency in 1988, I’ve earned the Chairman’s Circle, Ambassador Travel, and MDRT awards by putting our community first. I’m active in the Chamber of Commerce, NAIFA, and mentorship programs, and volunteer with the 15th Judicial Nominating Committee and the Honda Classic benefiting Children’s Healthcare Charity. Voted Palm Beach Post’s Top Insurance Agent in 2020, I’m passionate about helping families protect what matters most. I can’t wait to welcome you to our State Farm family!
My team’s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Palm Beach Gardens, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
Account Manager – State Farm Agent Team Member
This is a sales/service hybrid position. We’re looking for someone with experience and career-minded to join our high-performing team. We all focus equally on both sales and service as a team. We are passionate and driven to accomplish our goals and provide exceptional service while focusing on growing the agency year over year.
Must have a Property & Casualty Insurance License and minimum experience of 2 years as a State Farm Agent Team Member (the more experience the better).
We are a small office environment with a team that works closely. We’re looking for someone who wants to excel with us by providing a balance of customer service and sales. We service a wide variety of households and specialize in small business insurance.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to establish and meet marketing goals.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work alongside your agency’s team to ensure successful long-lasting customer relations.
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Ability to effectively relate to a customer
- Property & Casualty license
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health benefits
- Growth potential/Opportunity for advancement within my office
This is a remote position.





