State Farm was founded in June 1922 by retired farmer George J. Mecherle as a mutual automobile insurance company owned by its policyholders. The firm specialized in auto insurance for farmers and offered better rates than rival companies, which must also cover expensive premiums of the urban motorists.
Customer Relations Representative – State Farm Agent Team Member
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
My team’s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in St.Robert, MO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Imaging Technician
Job Description
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
Responsibilities
The Imaging Technician Trainees handle claim documents on a daily basis. This role includes receiving documents to identify numbers and claim types.
Duties and Responsibilities:
- Performs document prepping, scanning, indexing, and quality control tasks for the Enterprise Imaging Unit to provide document images to or for Enterprise Imaging customers
- Provides image processing for business partners
- Performs timely and in-depth research on unidentified front-end image mail to determine proper workflow disposition
- Knowledge of imaging equipment operation and maintenance
- Ability to perform routine, repetitive work in a fast-paced environment
- Proficiency in researching documents
- Customer service skills
- Verbal and written communication skills to effectively work with all levels of management, other departments and outside contractors/vendors
Additional Details:
- Imaging is a non-customer facing production environment
- No phone work
- Handles sensitive customer information in accordance with defined workflow and procedures
Flexible Work Schedule. Employees’ work schedules will alternate or fluctuate based on business needs.
There will be a 12 month incumbency period when accepting a job offer as an Imaging Technician.
Qualifications
- Knowledge of imaging equipment operation and maintenance
- Ability to perform routine, repetitive work in a fast-paced environment
- Proficiency in researching documents
- Customer service skills
- Verbal and written communication skills to effectively work with all levels of management, other departments and outside contractors/vendors
May require changing shifts and irregular work hours as business needs dictate
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity*****
Office Location: Alpharetta, GA.
Receptionist – State Farm Agent Team Member
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive…
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills – written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Staff Assistant – State Farm Agent Team Member
- Establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Perform various administrative tasks to support the agent and agency operations.
- Make calls to potential and existing customers to discuss their insurance needs and options.
- Excellent interpersonal skills
- Organizational skills
- Self-motivated
- Experience in a variety of computer applications, particularly Windows
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our office is located in Frisco, TX.
- I am a second generation State Farm agent.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.