It was formed in 1986 as a joint venture between BT Group and Mahindra & Mahindra. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Financials as of 31 March 2024.
Technical Specialist
About the job
Job role: Associate Tech Specialist (LIFERAY)
Experience : Above 10 years
Location: Delhi
Key Accountabilities
- Exposure of Developing LR configuration
- Strong exposure in LR preferably Liferay DXP 7.2 to 7.4
- Knowledge of Java technology and Elastic Search.
Key Activities/ Decision Areas
- Develop new features, customizations, and enhancements to the core product during a client engagement
- Handling new requirements for Liferay components and change request in various part of the system which service the business.
- Will be responsible for Development and guiding the developers ensuring quality within the Liferay team.
- Communication with the team leads for any technical / business requirements (Code 5461).
- Need to have experience in estimation and planning of a project.
- Experience in handling changes in Development and Production Database Servers.
- Analyzing and resolving production issues independently or leading the team to do so.
- Creating and maintaining of all necessary documentation associated to developed and supported applications.
UI React Developer
About the job
Job Title: UI React Developer
Experience: 5+ years
Core Skills:
- Teams App Development
- React
- Microsoft Teams SDK
Profile:
- Ability to complete tasks and set priorities independently
- Supervisory skills to guide and prioritize work for others if needed
- Leadership capabilities to lead small project teams
- Persuasive and effective presentation skills
- Proficiency in facilitating meetings with project team members
Job Description: We are in search of a UI React Developer with over 5 years of experience, particularly in Teams App Development using React and Microsoft Teams SDK. The Technical Specialist will be a crucial part of our professional services organization, working alongside a team of technical experts to ensure the technical viability of customer solutions.
Responsibilities:
- Develop and maintain Teams applications using React and Microsoft Teams SDK.
- Deliver customer solutions as part of a professional services organization.
- Work independently to complete tasks and set priorities.
- Supervise and lead small project teams when necessary.
- Present solutions persuasively and effectively to stakeholders.
- Facilitate meetings with project team members to ensure project success.
The ideal candidate will have a track record of 4-8 years of relevant work experience, showcasing their ability to work autonomously, lead teams, and communicate effectively. This remote position offers a substantial duration of engagement and the opportunity to make a significant impact in our customer solutions delivery.
If you are a self-driven individual with a passion for UI development and a knack for leading projects, we encourage you to apply and join our dynamic team. Let’s work together to create innovative solutions that meet our customers’ needs.
Swiftnet International payments Developer
About the job
We are hiring SWIFTnet International payments
This role has a mandatory requirement to be on an on- call 24 x 7 rostered Support, with scheduled weekend roster
Main responsibilities:
- Support and maintain critical payments applications, 24/7 includes on-call duties and weekend work.
- Maintain the application hygiene in line with Group Information Risk Policy.
- Highly desirable – Ability to diagnose and troubleshoot Swift products across
Swift Alliance Access
- Swift Alliance Gateway
- Swift Alliance Gateway VPNs
- Swift Browse services
- Swift SWP services
- Swift HSM
Swift Micro gateway
- Support other Swift int services not limited to HK, New York, Bank of England, MEPS+
- Ability to diagnose and troubleshoot Swift messages across its services (MT / MX).
- Swift Certificate renewal
- Ability to diagnose and troubleshoot Swift batch processing & Control M.
- Ability to diagnose and troubleshoot networking connectivity issues from the end users
Ability to diagnose and troubleshoot users access across CyberArk, local account, scripts, Splunk, Cribl.
- Ability to diagnose and troubleshoot issues with Azure AVD swift design, Azure Jump hosts, Azure Ansible hosts, On- Prem AIX and RHEL design.
Enterprise Architect
About the job
Job Description: Enterprise Architect
- Should be from Tier-1 Companies
- Done solutioning, pursuit mgt & handling deals part of EA
- Done certifications – TOGAF, AWS, Azure,Cloud etc
What the role entails?
As an Enterprise Architect you are responsible for providing architecture and design leadership for complex digital transformation programmes, handling complex multi-pillar large deals ($50M-$500M), aligning IT services with enterprise goals to create a competitive advantage.
You bring best practices to bear in advising business and IT stakeholders on the overall governance structure in oversight and execution of the transformation program. You have experience in design, build and operations of large scale, complex systems and are familiar with the opportunities and pitfalls to consider.
You are comfortable working with a diverse set of stakeholders including business, operations, and engineering teams, as required to achieve desired business outcomes.
You are a thought leader, and can guide senior architects, technology, and domain experts, some of which may not be under your direct line management, as required, to deliver desired outcomes.
You have worked in various industry domains, with deep expertise in one or more of them. You are aware of the latest technology trends and can get in-depth understanding when required, to recommend disruptive technologies that can lead to product or service differentiation.
You are an excellent communicator and can articulate solutions involving complex systems and abstract concepts, in simplest possible terms to suit the audience.
Required Technical and Professional Expertise
• 20+ Years’ experience in IT Industry, of which at least 10 years are in leadership roles involving enterprise architecture, solution design, engineering for large scale, complex transformation programs.
• Demonstrated ability in leading E2E architecture for large scale multi-year, multi-vendor digital transformation programs involving multiple pillars (for e.g., BPS, ADMS, System Integration, Infra/Cloud management, Networks, Security). These can include:
o Greenfield rollout i.e., architecture, design, implementation, and rollout of large complex systems from scratch, with new processes, technologies, systems integration involving COTS and bespoke applications.
o Large scale transformation programs involving systems development, rationalization, migration, closures, and associated change management.
o Managed Services contract involving multiple pillars, multiple vendors, rebadged teams, involving business and IT KPI’s with year-on-year improvement glidepaths.
• Demonstrated ability in leading architecture and design teams, establishing governance structure involving standards, best practices , guidelines, and associated compliance processes
• Excellent understanding of software engineering concepts, SDLC processes, Non-functional design, sizing, and capacity planning, deployment design.
• Experience in dealing with partners, tool and technology vendors as required for new solution rollout or troubleshooting issues.
• Familiarity with concepts such as DevOps, Test Automation, Configuration management, SRE, AIOps, Value Stream Management, Intelligent Automation.
• Knowledgeable about business and technology trends including use of Data and Analytics , Automation and AI in IT and Business transformation. • Good understanding of open source and COTS licensing models.
• Familiarity with project financials including concepts around TCO, ROI, revenue recognition, EAC / ETC forecasts, cost control measures.
Role requirements:
• Accountable for end-to-end Solution Architecture and Sizing for large deals
• Decide Technology stacks, balance between best technology and price.
• Review, Optimize & Sign-Off Technology Solution and Sizing for integrated solutions comprising multiple service lines.
• Extract and Build Differentiators for large deals from existing services delivered to customers and working across internal Verticals, Service Lines and Delivery Organization
• Articulate and Present the solution to the customer in discussions and bid defense.
• Critically review contract, delivery plans and application design in context of architecture and design implications, and subsequent implementation considerations.
• Conduct system architecture evaluation and collaborates with project management and IT development teams to improve the architecture.
• Deliver Enterprise Architecture blueprint and advise on setup associated artifact hierarchy and ownership (such as functional, non-functional design, data models, product design, user experience, process, security, network, deployment design) as relevant for the programme.
• Establish architecture and design governance including standards, best practices, guidelines, and associated compliance processes.
• Strategic planning including balancing short and long-term objectives/priorities with organizational goals and constraints.
• Analyse the business impact that certain technical choices may have on a client’s business processes.
• Evaluate project constraints to find alternatives, alleviate risks, and perform process re-engineering if required Fixes technical issues as they arise.
• Collaborate across multiple functions and geographies with client facing roles interfacing with both business and technical stakeholders.
• Reviewing and prioritizing changes to existing platforms to ensure they always follow the latest best practices and make appropriate technology choices.
• Ensuring that common technology, design practices, and infrastructure are used when applicable; and facilitate the reuse of code, components, and proven patterns; Influence common modelling, design, and coding practices.
• Continually researching current and emerging technologies and proposing changes where needed.
• Bring industry best practices to bear in making recommendations to relevant stakeholders on the overall governance structure in oversight and execution of the SDLC, tools usage, AI, automation as well as recommendations on skill set requirements, organization structure, tools, processes, reporting and systems support
Walkin-Drive @ Hinjewadi Pune | Friday | 18th Oct
About the job
Tech Mahindra Ltd Pune Hiring for International Inbound Voice
Contact- HR Mayuresh – 8830743694 /Aparna 8103198936/Mansi 8237556119/Sushmita 8250004846
Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)
Role & responsibilities
- Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services.
- Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
- Listen actively to customer needs, concerns, and feedback, and respond appropriately.
- Accurately document customer interactions and update records in the CRM system.
- Collaborate with team members and other departments to resolve complex issues.
Required profile
- Min 06 month of international Voice experience
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues in billing,
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
Cab Facility both ways [ Pick up and drop within Transport radius. Immense Growth
Loyalty bonus upto 20kinterview Rounds: 1st Level – UAT / Operations 2nd Level – Versant [ Need to score 60 and above]