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Pain Territory Business Manager
Job Description
General Summary:
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.
Key Responsibilities:
- Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
- Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.
Required Experience and Knowledge/Skills:
- 5+ experience in biotech sales; product launch experience is highly desired
- Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
- Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
- Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
- Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
- Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
- Experience working in a highly matrixed environment.
- Bachelor’s degree
Other Requirements
- Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.
Director, Commercial Technology Business Engagement Leader
Job Description
General/Position Summary
Vertex is in an exciting time of growth and innovation, and technology and data are valued as strategic assets. The Commercial Technology team in the Data, Technology and Engineering (DTE) organization is seeking an experienced technology leader to head the strategy, planning and delivery of key technology capabilities to support Vertex’s North America Kidney and CF business units and Patient Services function. The Business Unit team includes sales and marketing for each disease area, and the Patient Services team support North America patient services for all disease areas.
Vertex is in a transformational period of growth; we are investing to accelerate our data, technology and AI capabilities to support our scientific mission and prepare for commercialization and launch of our next generation therapies. This Director will serve as the technology partner for senior leaders across these business units and patient services center of excellence and will collaborate directly with these leaders and peers within DTE to drive major program investments and to build and execute the technology and AI roadmap in support of business strategies, goals, and objectives.
Key Duties & Responsibilities
- Trusted partner of the senior business leaders in the NA CF BU, NA Kidney BU and NA Patient Services COE teams, understand their vision, and deliver technology to enable achievement of their goals & objectives.
- Engage as a key participant in the strategic business planning process with commercial partners and drive the technology and AI agenda of business transformation.
- Lead and develop a high-performing team business analysts and on-shore/off-shore technical resources to deliver on prioritized technology projects and enhancements.
- Maintain strong operational governance for NA Patient Services platforms and integrated technologies.
- Create a technology roadmap to support Go-To-Market strategy projects in Sales, Marketing and Patient Services, aligned to pipeline commercialization timelines for US and Canadian markets.
- Develop and manage budgets to enable roadmap and related portfolio of projects.
- Oversee a portfolio of projects, programs, releases, and system enhancements, ensuring quality and timeliness of delivery within allocated budget limits.
- Proactively identify innovative solutions, introduce new technologies, and AI capabilities to improve business processes in pursuit of driving efficiencies and meeting business objectives
- Lead full project lifecycle from intake through deployment, communication, change management and team mobilization/ onboarding.
- Partner with the DTE teams including Customer Engagement, Medical Affairs, Market Access, Data management, Software Engineering and Information Security to lead execution of prioritized projects and backlogs and enable AI and machine learning capabilities for data science teams to advance business goals.
- Manage relationships with the strategic software vendors and service providers providing technology solutions and ongoing operational support for the business area.
- Work closely with DTE Compliance, Internal Audit, and Quality Assurance groups as needed to ensure compliance with all appropriate regulations, as well as our DTE system lifecycle and change management requirements
- As a people manager within the organization, manage financial accountabilities and human resource responsibilities for assigned staff.
Knowledge and Skills:
- Knowledge and experience in US Field enablement, Marketing, Patient Services in the biopharma industry
- Strong knowledge of modern technologies like Salesforce, cloud computing, cybersecurity, data platforms like AWS, Snowflake and Data bricks and usage of AI/ML capabilities to enable commercialization excellence
- Exceptional written and verbal communication skills and ability to present in a clear and concise manner to all audiences
- Strong knowledge of, and experience working with Salesforce CRM, Veeva, Salesforce Marketing Cloud, Salesforce Health Cloud and Life Sciences Cloud, Master Data Management, and commercial data sets.
- Experience in building productive partnerships with senior business leaders and influencing them to take action
- Experience with technology enablement of for large specialty markets is a plus.
- Strong analytical and problem-solving abilities including development of business justification and value propositions
- Substantial program/ project management, demand management, resource management and system life cycle expertise
- Proven capabilities in people management and building high-performing teams
- Proven ability to run operational support and maintenance of large technology environments effectively and efficiently
- Prior experience with running IT managed services or outsourced/ offshore teams
- Superior MS Office skills, including MS Project & Visio, Excel and PowerPoint Experience
- Strong experience in Agile methodology
Education and Experience
- Bachelor’s degree (preferably in technology discipline) or equivalent experience
- 15+ years’ experience working in growing technology roles with at least 8-10 years in IT leadership positions
- 6+ years’ experience in the US Commercial domain, data management, CRM and Digital Customer Engagement or comparable technologies
- US commercial launch experience is plus
Pain Territory Business Manager
Job Description
General Summary:
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.
Key Responsibilities:
- Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
- Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.
Required Experience and Knowledge/Skills:
- 5+ experience in biotech sales; product launch experience is highly desired
- Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
- Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
- Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
- Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
- Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
- Experience working in a highly matrixed environment.
- Bachelor’s degree
Other Requirements
- Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.
Pain Territory Business Manager, Grand Rapids
Job Description
General Summary:
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.
Key Responsibilities:
- Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
- Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.
Required Experience and Knowledge/Skills:
- 5+ experience in biotech sales; product launch experience is highly desired
- Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
- Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
- Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
- Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
- Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
- Experience working in a highly matrixed environment.
- Bachelor’s degree
Other Requirements
- Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.
Pain Territory Business Manager
Job Description
General Summary:
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports into a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers (PTAMs) who are also field-based reps within the geographic area who serve as account managers within hospitals/health systems and are responsible for driving and pulling through hospitals/health system volume and access as well as targeted physicians within their hospital networks.
Key Responsibilities:
- Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
- Collaborates compliantly with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.
Required Experience and Knowledge/Skills:
- 5+ experience in biotech sales; product launch experience is highly desired
- Product launch experience in acute pain and successfully engaging with diverse physicians is highly desired.
- Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
- Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
- Ability to understand the nuances of patient treatment in the geography, including but not limited to care coordination, patient referral patterns, and influence networks.
- Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
- Experience working in a highly matrixed environment.
- Bachelor’s degree
Other Requirements
- Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.
