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The Role

Reporting to the Chief Privacy Officer (CPO), this role is a primary legal contact for the Procurement and Trust and Safety Teams. This is a critical role within the Privacy Team that provides counsel on security and privacy requirements for processors of Lumen’s Personal Information and advises on law enforcement requests from Lumen. The ideal candidate will bring strong collaboration skills and with the ability to provide practical, business-oriented legal advice in a fast-paced environment.

The Main Responsibilities

• Provide legal advice concerning business transactions, including the review and negotiation of data processing agreements for third-party suppliers, business partners, and customers.
• Assist with and review privacy impact assessments, data protection assessments, and data transfer impact assessments and advise on sufficiency of any existing or required supplementary measures.
• Develop and deliver ongoing privacy training to team members, internal clients, and management.
• Review law enforcement requests for Personal Information, access for legal sufficiency.
• Work with the Trust & Safety Team on Lumen’s semi-annual Transparency Report and other Trust Center matters.
• Develop, draft, and update privacy documentation on an annual basis consistent with developments in state, federal, and international privacy law.
• Function as legal lead on investigations into Personal Information incidents.
• Support the overall maturation of a strategic and comprehensive privacy program for Lumen.
• Provide legal advice and counsel on the use, deployment, and governance of artificial intelligence (AI) and machine learning technologies, including compliance with evolving laws, regulations, and industry standards related to AI.
• Collaborate with cross-functional teams—including IT, product development, and data science—to assess and address legal risks associated with AI-driven products and services.
• Support the development and implementation of company policies and procedures governing the ethical and compliant use of AI.
• Other duties as assigned.

What We Look For in a Candidate

Required:

• A passion for data privacy, with prior privacy experience.
• J.D. degree from an accredited law school and an active license in good standing to practice law issued by any State Bar within the United States.
• 5-8+ years of legal experience with a focus on privacy and data protection and demonstrated expertise in state, federal, and international privacy laws (e.g., GDPR, CCPA, and other global frameworks).
• An appreciation for drafting and negotiating transactional documents, to include data processing agreements and use of Standard Contractual Clauses.
• Detail oriented, with the ability to produce work product that demonstrates advanced skills in the following areas: (i) subject matter expertise, (ii) analysis and creativity, (iii) oral and written communications and advocacy, and (iv) client management and acceptance.
• Ability to manage a high volume of complex, time-sensitive matters independently and with urgency.
• Proactively identify issues and suggest/implement solutions.
• Organizational savvy and notable business acumen dealing with risk management and compliance.

Preferred:

• Prior experience with CPNI rules, CALEA, ECPA, TCPA, Red Flags Rule and FISA
• CIPP/US, /E, CIPM, or AIGP (Artificial Intelligence Governance Professional) certifications

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

The Role

Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.

This position is based in Minnesota and supports our Minnesota Market.

Location and Schedule

This is a work from home position, however the appropriate candidate should live in Minnesota.

Will require at least 25-50% of time conducting sales activities outside of the office.

Hours are normal business hours 8am-5pm.

The Main Responsibilities

• Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
• Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
• Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts.
• Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Leveraging strategic client relationships and external presence to achieve Lumen’s strategic imperatives
• Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees
• Requires at least 50% or more of time conducting sales activities outside of the office.

What We Look For in a Candidate

• Bachelor’s degree or equivalent education and experience
• 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint
• Strong business acumen and expert knowledge of Lumen’s products, services, and solutions
• Experience with Salesforce.com preferred

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

The Role

The Lead Project Manager will be responsible to lead cross functional teams in the planning and execution of all Government telecom projects. The Lead Project Manager must successfully implement and support projects, such as proposal support, project scheduling (Microsoft Project), operational support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans.

The Main Responsibilities

• Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met.
• Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts.
• Program Management Reviews (PMR’s) to include both customer and senior level Lumen management.
• Assist at the ground level with the integration of services and billing from Lumen’s portfolio of voice, data, hosting, cloud and managed services.
• Manage and implement complex data services installations to include both domestic and international services.
• Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.
• Initiate change management reviews and contract modifications, and identify requirements for product and IT development

What We Look For in a Candidate

Basic Qualifications:

• 5-7 years of Federal Telecommunications Program Management and customer liaison experience a must
• Working knowledge of Microsoft Project and associated Microsoft Office suit
• Ability to prepare customer and high-level management PowerPoint Presentations

Preferred Qualifications:

• Project Management Professional / Project Management Institute (PMP/PMI) certification is high desirable
• Solid understanding of Data Services installation activities for federal government agencies
• 5-7 years of Federal Data Services Transition and Implementation Program Management
• Strong working knowledge of Lumen Ordering and Provisioning processes desirable
• Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management
• Successful experience in the development of proposals for Federal programs
• Builds and maintains excellent customer relationships, especially with the contracting officer’s technical representative (COTR) and senior management
• Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable
• Ability to manage process/procedural changes – thorough understanding of Federal Government contracts
• Strong knowledge of traditional data services
• Strong verbal and written communication skills
• Demonstrated conflict resolution skills
• Ability to work in a fast-paced, multi-task, stressful environment
• Ability to create and matrix-manage various functional teams
• Possesses and has demonstrated strong, effective leadership skills

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

The Role

Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

The Main Responsibilities

• Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Demonstrates knowledge of the company’s entire product suite. May have more in-depth knowledge on a subset of products and/or services.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
• Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

What We Look For in a Candidate

Basic Qualifications:

• 7+ years of industry sales experience.
• Minimum skills required to perform in this role.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 50% or more of time conducting sales activities outside of the office.

Preferred Qualifications:

• Knowledge and understanding of the telecom industry’s competitive landscape.
• Experience with Salesforce.com preferred.

Compensation