We believe remarkable things happen when people care. Travelers takes on the risk and provides the coverage and service you need to protect the things that are important to you – your home, your car, your valuables and your business.

Mgr. External Data & Supplier Relations & Controls

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

 

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

 

Salary Range

$101,300.00 – $167,000.00

 

Target Openings

1

 

What Is the Opportunity?

The External Data & Supplier Relations & Controls team is responsible for the successful ownership and management of the lifecycle and processes used to bring new external data, products, and services solutions into the organization. The team provides solutions to meet business needs and enhance business process, owns the management of external supplier and partner relationships for a line of business and sets procedures for supplier and data risk management for the line of business while providing guidance and direction to business partners. As the Manager, External Data & Supplier Relations, you will be responsible for overseeing supplier relationship management, price negotiation, cybersecurity tracking, risk management and other functions while working collaboratively with your team and partnering across departments to achieve the team’s goals.

What Will You Do?

• Manage supplier relationship management, supplier, and product research, and tracking of supplier performance for a select group of suppliers.
• Manage and support selected department supplier requests and relationships and work with team to ensure supplier risk management, and data risk management are accurate and current.
• Work with contracting, legal and business partners to review contract language and to ensure appropriate service level creation & monitoring.
• Assist Corporate Procurement with contract business price review and negotiation.
• Lead cybersecurity tracking and assist with issue mitigation with vendors.
• Assist with area audit response.
• Work to drive optimal cost of ownership, participate in cross functional teams, lead effort with Corporate Procurement with RFx (request for proposal, information, quote), assist with supplier selection recommendations, maintain sourcing documentation, and assist with managing contract renewals.
• Participate in team and division projects and other activities as required.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree.
• Experience using Microsoft Suite Products.
• Project planning, negotiating, organizing, documenting and problem-solving skills.
• Ability to successfully perform in a team environment.
• Strong verbal and written communication skills with ability to influence and present to various levels of the organization.
• Ability to build and administer presentations.
• Ability to take quick, decisive action in unique and complex situations to meet business objectives and requirements.
• Ability to foresee challenges and proactively look for ways to create more efficient processes for the business.
• Knowledge of business law and financial issues.

What is a Must Have?

• Four years of experience in supplier management, finance, audit, procurement, or a related field.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Software Engineer – II (Workday)

Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.

What Will You Do?

• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Four years of programming/development experience preferred.
• Two years of Workday Experience in building integrations using Report Writer, EIB, and Workday Studio needed.
• Workday Extend knowledge and experience preferred.
• Delivery – Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important tradeoffs and negotiate them.
• Domain Expertise – Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and aware of industry trends, demonstrate willingness, cooperation, and concern for business issues and priorities, and possess in depth knowledge of immediate systems worked on and some knowledge of adjacent systems.
• Problem Solving – Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes using them as learning and teaching opportunities and consistently breaks down large problems into smaller, more manageable ones.
• Communication – Strong communicator who possesses the ability to articulate information clearly and concisely with the business, document work in a clear, easy to follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions to ensure clarification, offer feedback appropriately and effectively, seek out and receives constructive criticism well, listen when others are speaking and make space for colleagues to share their thoughts.
• Leadership – Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self-motivation in identifying opportunities and tracking team efforts.

What is a Must Have?

• Bachelor’s degree or its equivalent in work experience.
• Two years of programming/development experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Account Executive Officer/Senior Underwriter, National Accounts

National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers’ Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers’ needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.

What Will You Do?

• Manage the profitability, growth, and retention of an assigned book of business.
• Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
• Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year).
• Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
• May assist in the training and mentoring of less experienced Account Executives.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree.
• Six to eight years of relevant underwriting experience with experience in National Accounts.
• Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
• Deep financial acumen.
• Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
• Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
• CPCU designation.

What is a Must Have?

• 4 years of underwriting experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Insurance Policy Research and Certification Leader

At Travelers, our Enterprise Operations teams strive to deliver differentiating customer and agent experiences, help drive top-line revenue and underwriting results, and foster a culture of innovation, collaboration, and efficiency across the Enterprise. As an Operations Manager, you will use your leadership skills and/or experience to lead a team of Operations professionals, coaching and mentoring to build a highly effective team and drive business results, executing the business strategy. Lead a team which is responsible for the retrieval and certification of property and casualty policy documents and ensures they supply an accurate representation of the copy provided to the insured and have been maintained in our care, custody & control as part of normal business operations.

What Will You Do?

• Build and foster an inclusive, engaging, and collaborative culture by encouraging and valuing diverse perspectives, creativity, and teamwork, enabling employees to bring their whole self to work.
• Establish and communicate clear expectations and engage in timely, consistent, and effective coaching and performance management; this includes attracting, motivating, developing, and retaining talent.
• Build and maintain positive and impactful relationships with internal and/or external partners.
• Deliver business results through the usage of Key Performance Indicators (KPIs)/Objectives and Key Results (OKRs); proactively use data to track, analyze, and manage individual and team performance; utilize available recognition programs to highlight strong performance.
• Monitor business operations to ensure compliance with SOX/regulatory requirements.
• Reinforce and execute business strategy to achieve business objectives.
• Identify and share opportunities to improve business processes and workflows; support new approaches, methods, and technologies to drive innovation aligned with the business strategy.
• Own and model the behaviors to accept change; influence others and strategically execute implementation of change management efforts.
• May lead or support projects and initiatives.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree.
• Two years of experience managing people or projects.
• Four years of insurance, operations, or related experience.
• Strong knowledge of Property and Casualty products and services.
• Aptitude to lead and inspire team members to achieve optimal results in a highly collaborative and matrixed organization.
• Strong written and verbal communication skills with the ability to clearly convey information to various audiences.
• Strong relationship building skills with the ability to work both independently and collaboratively with internal and/or external partners.
• Familiarity with Property and Casualty insurance policy documents and business records.
• Skilled in applying technology for workforce management; technically proficient.
• Success in managing project initiatives

What is a Must Have?

• One year of experience managing people or projects.
• Two years of insurance, operations, or related experience