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Implementation Manager- Healthcare
Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground.
Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.
About this role
Implementation Managers are the main customer-facing technical position of Aidoc, and are the front line of the Delivery department.
As such, Implementation Managers are the project managers of onboardings of new customers, and are leading any technical work with aidoc’s customers, including integrations with third-party applications, additions of features and solutions, etc.
Responsibilities
- Overall ownership of product delivery projects: Lead and manage the projects of Onboarding new customers on the aidoc platform, expanding and upgrading existing customers. This includes planning and execution of Aidoc’s solutions’ delivery projects.
- Function as the key technical stakeholder in the implementation processes, leading architecture discussions with the customers’ IT team, including system, networking, medical imaging and interfaces. Leads setup, troubleshooting, acceptance testing and go-lives.
- Build a strong relationship with our customers’ technical teams – as the “first exposure” of Aidoc’s R&D to the customer.
- Making data-driven conclusions and acting upon them to optimize the solution’s technical setup and performance.
- Generate creative products and features offerings by integrating a vast knowledge of Aidoc’s solution features and capabilities with a profound understanding of each customer.
- Work with the Product team on requirements definition and design.
- Work closely with the Customer Success and Sales departments.
Requirements
- Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline.
- At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets.
- Demonstrated experience in Healthcare IT, including working with customers to optimize systems for their needs based on an understanding of their system’ architecture. Experience in Radiology IT (PACS, RIS, and dictations systems) as well as EMR is an advantage.
- Proven ability to work with data and make data-driven decisions.
- Structured thinking and capability to drive a technical project to completion (both initial and ongoing engagement).
- Excellent communication skills, both written and verbal.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
- Competitive salary
- Stock options
- 25 days of paid vacation
- Healthcare plan benefits
- The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Sales Development Representative
Have you ever saved someone’s life? You will be here at Aidoc. Seriously. Our technology identifies urgent findings in medical imaging scans and helps physicians prioritize patients and expedite care. Our Sales Development Reps are kick-starting their careers at the (lucrative) intersection of two of the hottest business sectors: High Tech and Healthcare.
This position is instrumental in accelerating our revenue growth. It is a specialized role focused on the front end of the sales process in the US, qualifying inbound leads and conducting outbound prospecting to generate a sales pipeline. We welcome passionate, energetic individuals who are able to independently take a project from start to end. We are looking for someone interested in analysis and performance metrics and who can multitask various projects simultaneously. If you are inquisitive and want to understand why people buy a certain product and take an active role in convincing them that now is the time to act – then this position is for you.
This position is located in the US (remote).
Responsibilities
- Drive top-of-the-funnel lead generation in the US via cold calling, emailing, Linkedin and market research
- Update and manage all activities, opportunities, and account information in CRM
- Consistently achieve a monthly quota of qualified meetings and pipeline progression metrics
Requirements
- Bachelor’s degree in Business/related field AND at least 1.5+ years’ of relevant work experience
- Excellent written and verbal communication skills
- Ability to multitask, synthesize new product information into sales pitches, and work both independently and in a team environment
Regional Account Director (Pacific NW)
We are looking to hire a Regional Account Director to be based in and covering a geographic territory based in the Pacific Northwest region.
The Regional Account Director will be working with executive leaders and project sponsors in the large healthcare provider market to drive Aidoc technology sales specific to medical imaging intensivists, including radiologists, neurologists, cardiologists, vascular surgeons, and other specialists. The primary objective of the role is to close multi-year SaaS agreements promoting the utilization of life-saving, AI-powered applications and workflows that accelerate care and significantly improve clinical decision making. Supported by the premier reputation of a trusted industry leader, this person will position the company as the undisputed innovator of true enterprise-wide imaging AI decision support solutions. Ideal candidates will have the ability to drive sales strategy coupled with a willingness to roll up their sleeves and execute the tactics themselves.
By combining the company’s unique AI Operating System and image processing algorithms, our new AI algorithm powered suites transform what was once a static and cumbersome workflow into an intuitive, web-based, near-zero-click experience. The company’s AI platform facilitates the development, visualization, and integration of AI-derived clinical insights as part of the next generation of medical imaging workflows that empower faster and better-informed patient care.
This role will specifically target the C-Suite and work simultaneously with the boots-on-the-ground clinical leadership of the nation’s largest and most impactful health systems. Leveraging our highly capable team of clinical subject matter experts and technical product specialists, the Regional Account Director will own the responsibility for selling the company’s ever-expanding range of AI solutions to its existing and highest value customers. The role will require selling the entire ecosystem of Aidoc solutions and products.
In this position and with this technology, the Regional Account Director will play a significant role in the medical imaging industry’s adoption and utilization of new AI powered workflow in image intensive clinical specialties. This role aligns to our corporate mission of bringing continuous innovation to our customers while also improving the efficiency and efficacy of imaging in healthcare.
Seeking a driven, talented enterprise sales professional with a passion for transforming healthcare delivery, this individual will have a consistent track record of building relationships and closing deals of $500,000 or more with health systems and large Integrated Delivery Networks. Experience leveraging existing relationships and building new ones, both internally and externally, will be paramount to success, and this individual should demonstrate a high degree of ownership and accountability. The ideal candidate is a high achiever who has a thirst for perfecting their craft. The ideal candidate will be resourceful, leveraging internal structures, processes and access to a rich portfolio of AI-enabled solutions to drive rapid growth in the medical imaging AI space. The successful candidate is motivated by and thrives in an autonomous environment, taking ownership of the sales process – from prospecting to process to closing of deals.
Responsibilities
- Understand the clinical imaging ecosystem so you can effectively communicate the value proposition of Aidoc AI and Care Coordination solutions and their market differentiation
- Drive the assigned strategic and enterprise accounts to new level of annual spend
- Expand existing accounts by at least 2x current state and ensure high retention rates (95%+) on existing accounts
- Represent and relate the vision for our company, leveraging Aidoc’s senior executive team to support large, strategic customer engagements.
- Develop and execute a detailed annual sales plan for each of the assigned strategic accounts, creating qualified (budgeted) pipeline equivalent to 4x the annual objective
- Manage and track customer engagement, opportunity development, and weekly tactical and transactional information on all active pursuits in CRM
- Provide customized-to-the-customer presentations using the company supplied sales tools and leverage product demos in context to support the closing objective
- Nurture and expand the company’s relationship with customer executives via quarterly or thrice annual business reviews, intended to drive new use cases and technology adoption
- Provide weekly reporting of pipeline and forecast accuracy through detailed Salesforce CRM updates and management calls
- Participate in team building and company growth activities including strategy setting, sales training, marketing efforts, and customer care
- Ability to travel to customer locations and industry events in support of sales efforts
- Leverage existing network and develop referring relationships with Key (Physician) Opinion Leaders (KOLs) and their communities, as well as partnering with the Aidoc leadership team
- Position yourself as a thought leader to build trust and educate key players and prospects in your target market about Aidoc solutions
Requirements
- BA/BS degree, MBA preferred, or equivalent job-related experience
- Track record of consistently achieving quota and managing complex sales of $500K+ from start
- At least 7 years’ experience successfully selling Enterprise SaaS solutions preferably in the medical imaging, advanced analytics, population health and/or clinical decision support software solutions
- Demonstrated success in selling directly to C-suite and Key (Physician) Opinion Leaders in large health systems
- Ability and desire to prospect and self-generate robust pipeline to achieve sales quota
- Ability to close deals
- Strong communicator with demonstrated written and verbal skills
- Strong work ethic, self-directed, and resourceful
- Strong customer references
Strategic Growth Director
Hospitals and health systems face an urgent challenge: rising patient demand, physician shortages, and growing workloads have created critical backlogs, sometimes extending for weeks. To address this, healthcare leaders are seeking transformative solutions to optimize care delivery.
Clinical AI is quickly gaining traction as a key enabler for change. Health system executives are increasingly confident in its potential to improve diagnostic accuracy, enhance patient outcomes, and reduce strain on healthcare teams. In response, health systems are prioritizing AI deployment with strategic governance to scale enterprise-wide solutions—solutions that deliver far greater clinical benefits than isolated tools.
As a Strategic Growth Director at Aidoc, you will play a pivotal role in driving the adoption of our enterprise platform (aiOS) and clinical AI solutions within large health systems. You will leverage your expertise to build and nurture relationships with C-suite executives and clinical leaders, guiding them toward a deeper understanding of the multi-dimensional value of clinical AI. Through strategic advisory and partnership, you’ll help health systems overcome challenges like physician shortages and workflow inefficiencies, ultimately improving care quality, financial sustainability, and competitive advantage. Your efforts will lead to long-term, multi-year partnerships that accelerate care delivery, support better clinical decision-making, and save lives.
Responsibilities
- Build & Maintain Strategic Relationships: Establish and cultivate consultative relationships with C-suite executives and clinical leaders across large health systems. Develop a thorough understanding of their strategic priorities, challenges, and goals.
- Articulate the Value of AI: Become a trusted advisor, effectively communicating the value proposition of Aidoc’s platform. Ensure key stakeholders are aligned on the platform’s transformative power for both clinicians and patients.
- Manage & Grow Accounts: Oversee a portfolio of high-value accounts, focusing on penetrating new customers while nurturing and expanding existing relationships. Drive adoption across your account base to deliver measurable value.
- Collaborate Cross-Functionally: Partner with internal teams such as Marketing, Customer Success, and Innovation to align on seamless, strategic account plans that maximize success and impact.
- Lead Forecasting & Pipeline Management: Provide accurate forecasts and pipeline management, ensuring consistent progress towards and surpassing revenue targets.
Requirements
- 7+ years of experience in enterprise SaaS solution selling or IT transformation consulting, with a proven track record of driving the adoption of transformative cloud-based technologies.
- Extensive experience working directly with C-suite executives to drive digital transformation within large health systems, navigating complex organizational dynamics.
- Collaborative mindset with a history of working cross-functionally within organizations to solve challenges, align strategies, and ensure successful outcomes.
- Proven ability to identify and capitalize on new enterprise business opportunities across both new and existing accounts, driving growth and expanding the customer base.
- Consistent history of success in exceeding targets and delivering results in a high-stakes, target-driven environment.
- Ability to travel as needed.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Tel Aviv and New York City, but Aidoc is a remote-first workplace. We’re able to hire US-based employees across the continental United States, although certain roles may be region-specific.
