U.S. Bancorp is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of U.S. Bank National Association, and is the fifth largest banking institution in the United States.
Client Relationship Consultant 2 (Banker) – Carlsbad, CA (20 hrs)
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Basic Qualifications
- High school diploma or equivalent
- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
Preferred Skills/Experience
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies, procedures and support systems
- Proven customer service and interpersonal skills
- – Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
- Experience in the financial services industry preferred
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 – $25.00 – $27.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
Operations Senior Associate
Alternative Investments Associates and Accountants work as part of a team responsible for providing accounting, administration and investor servicing for hedge funds, private equity funds and closed-end registered products. Individuals calculate net asset value(s) and disseminate financial and performance information to the investment advisor and their investors. Acting as primary fund accountant on multiple relationships, ensures all fund accounting functions are in completed in accordance with Generally Accepted Accounting Principles (GAAP). Records trade information, income/expense activity and applies valuation of securities in the portfolio accounting system. Enters and reconciles all investor contributions and withdrawals in the partnership accounting system. Allocates fund level profits to individual investors for preparation and distribution of investor statements. Reviews and coordinates fund expense analysis and expense processing. Prepares fund financial statements, audit and tax schedules.
Basic Qualifications
- Bachelor’s degree in Accounting, Finance or a business-related field, or equivalent work experience
- Two to five years of related experience, preferably in portfolio/partnership accounting
Preferred Skills/Experience
- Thorough knowledge in accounting, reporting, and analysis
- Ability to identify and resolve/escalate complex problems with minimal guidance
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Effective interpersonal, verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Client Relationship Consultant 3 – Banker – Elmhurst IL
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
– High school diploma or equivalent
– Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
– Proven ability to build and foster relationships with clients through proactive outreach and follow up
– Ability to effectively engage and communicate with clients
– Thorough knowledge of applicable bank and branch policies, procedures and support systems
– Thorough knowledge of all retail products and services
– Proven customer service and interpersonal skills
– Experience in participating in sales campaigns/promotions
– Experience with using and demonstrating digital products and self-service technologies
– Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
– Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
– Experience in the financial services industry preferred
Senior Business Process Consultant/Analyst Swap Data Reporting
U.S. Bank is seeking a seasoned Senior Business Process Consultant/Analyst with relevant experience to contribute toward the success of our technology initiatives in the Swap Data Reporting space. This position reports to the VP of Derivatives and FX Compliance Support and will partner with technology, operations and compliance stakeholders to implement and maintain the technology solutions necessary to support an effective risk management framework.
RESPONSIBILITIES
– Provide technical leadership on installation, configuration, and use of technology solutions to support Swap Data Reporting operations.
– Define business requirements and ensure that business rules are applied consistently across different technology solutions and user interfaces.
– Provide training and support to users.
– Lead special projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations.
– Define and participate in processes for validation and reconciliation of reportable swaps traded by the Bank as defined by CFTC regulation and industry practice.
– Inform policies, procedures, and controls to minimize regulatory exposure.
– Identify gaps and implement solutions that mitigate risks such as inadequate internal processes, systems, or human errors.
– Collaborate with Technology & Operations Services, Compliance, Legal, Risk & Control and business line managers to ensure transparent and aligned objectives.
– Serve as a functional liaison between the business line and the lines-of-defense including compliance and audit and potentially legal and/or regulators.
– Act as subject matter expert for reporting regulations and related industry practices.
REQUIRED
– 7-10 years of applicable experience.
– Bachelor’s degree, or equivalent work experience.
PREFERRED
– Thorough knowledge of Foreign Exchange and Interest Rate asset classes and derivatives.
– Strong understanding of capital markets operations and the regulatory requirements for timely, complete, and accurate reporting for FX and Over-the-Counter Derivative (OTC) Derivatives products (17 CFR Parts 43 and 45).
– Broad awareness of the Depository Trust & Clearing Corporation (DTCC) framework for swaps reporting.
– Familiarity with CGI Object Charlie, Calypso, and/or Numerix’s Wallstreet FX applications.
– Ability to maintain currency with industry changes including applicable laws, rule amendments, regulatory expectations and trends, DTCC technical specifications and other industry-wide initiatives that may have a material impact on swap data reporting
– Experience with audit/regulatory issue management, response and escalation.
– Demonstrated experience in the successful implementation of operational process change and improvement within capital markets operations.
– Strong process facilitation and project management skills.
– Strong presentation, relationship building, collaboration and negotiation skills.
– Effective oral and written communication skills.
– Self-motivated, highly-organized and able to work independently without direct supervision
– Well-developed analytical, problem solving, and critical thinking skills and comfortable with ambiguity.
– Advanced proficiency with spreadsheet and database tools, e.g., Microsoft Excel, Access, SQL, etc.
– Knowledge of U.S. Bank’s operations, systems and practices.
This position offers a hybrid/flexible schedule which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
